Really nice shop, fantastically helpful staff and good competitive prices. Buy on the high street - not online, you'll miss it when there's no high street left. Shops need customers more than amazon d... Ver mais
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Veja o que dizem as avaliações
The gentelman serving me was very helpful,he showed me where to find the item i needed,he didnt try to sell me a more expensive item instead he pointed out a great buy 3 items for £10.because of his... Ver mais
A empresa respondeu
I already loved the products that ProCook produce. Was a great surprise to see a shop open up in The Oracle, Reading just over a year ago. The shop offers a fantastic rangfe of cookware, almost all of... Ver mais
A empresa respondeu
Purchased cups that were larger than thought. Refund was super easy via shop in Oracle. Great service, two wonderful employees who went extra mile to help us find an alternative and both very knowledg... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Escrito pela empresa
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Informações de contato
Unit 33, The Oracle, RG1 2AH, Reading, England, Reino Unido
- 0118 370 2088
4,8
Excelente
217 avaliações
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Good quality products for fair price
Bought a set of kitchen knives on a magnetic block. Didn’t realise how bad our previous knives were until we used these. They were just like cutting through butter. Would thoroughly recommend.
14 de novembro de 2025
Resposta da ProCook - Reading
We're happy to hear that you're enjoying your new knife set! It's great to know that our product has made such a positive difference in your kitchen. We appreciate you sharing your experience and recommending our knives.
Wonderful place to shop in
Wonderful place to shop in, friendly staff who helped out and knew the products. Worth multi revisits.
6 de novembro de 2025
Resposta da ProCook - Reading
We appreciate you taking the time to leave us this great review! We're so happy to hear that you enjoyed shopping here and found our staff helpful and knowledgeable.
V nice staff ☺️
9 de novembro de 2025
Resposta da ProCook - Reading
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
They have excellent collection of…
They have excellent collection of latest kitchen appliances. I could grab some nice appliances in the current deals.
8 de novembro de 2025
Resposta da ProCook - Reading
We're happy to hear that you found excellent kitchen appliances in our collection and were able to take advantage of the deals we have available. Thanks for your feedback.
Resposta da ProCook - Reading
We appreciate you sharing! We're glad you enjoyed our shop and products during your visit.
Helpful staff and excellent customer…
Helpful staff and excellent customer service.
1 de novembro de 2025
Resposta da ProCook - Reading
We appreciate you letting us know our staff was helpful! We are so happy to hear you received excellent customer service.
Happy with the items I bought
The items I purchased are very good quality, aesthetic and I’m very happy with them. Good value for money. I will go to ProCook again for future purchases.
31 de outubro de 2025
Resposta da ProCook - Reading
We're very pleased to hear that you are happy with the aesthetic, good quality, and value for money of your purchases. We appreciate you saying you'll shop with us again!
Polite friendly and helpful staff
Polite friendly and helpful staff, store well presented
30 de outubro de 2025
Resposta da ProCook - Reading
We appreciate you taking the time to leave us this great review! We're so happy to hear that you found our staff polite, friendly, and helpful.
Great customer service
25 de outubro de 2025
Resposta da ProCook - Reading
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Great customer service outstanding products
Great team working in Reading. Clean tidy shop. Products are excellent quality.
16 de outubro de 2025
Resposta da ProCook - Reading
We appreciate you taking the time to leave us this great review! We're so happy to hear you enjoyed our team, shop, and product quality.
Greatttttttr
9 de outubro de 2025
Resposta da ProCook - Reading
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
I have recently purchased several…
I have recently purchased several ProCook saucepans online and found them to be excellent. I was therefore delighted to find a ProCook shop while on an unplanned trip to Reading. The selection of items in store were well displayed, of great quality and price and too tempting to pass by. I shall be returning soon with my Christmas present list in order to make further purchases.
10 de outubro de 2025
Resposta da ProCook - Reading
We're delighted you find our saucepans excellent! It's great you discovered our Reading shop and found the selection tempting. We appreciate your intention to return with your Christmas list!
Great service supporting stylish…
Great service supporting stylish quality wares. Great value too.
13 de outubro de 2025
Resposta da ProCook - Reading
We appreciate you taking the time to leave us this great review! We're so happy to hear you liked our stylish wares, quality, service, and value.
great knife.
the shop was nicely laid out and the staff were friendly and well presented. the knife that i bought i brilliant nice light weight and wonderfully sharp.
11 de outubro de 2025
Resposta da ProCook - Reading
We're happy to hear that you liked the shop's layout and found our staff friendly and well-presented. We appreciate your feedback on the knife you purchased being lightweight and sharp!
Great product at reasonable price
Great product at reasonable price. Friendly staff
7 de outubro de 2025
Resposta da ProCook - Reading
We appreciate your positive feedback. We are so happy to hear that you enjoyed our product, price, and friendly staff.
Great Service
Very helpful staff. Product was on sale and is of very nice quality.
4 de outubro de 2025
Resposta da ProCook - Reading
We appreciate your positive feedback. We are so happy to hear that our staff was helpful and that you liked the product's quality and sale price.
Nice quality
4 de outubro de 2025
Resposta da ProCook - Reading
Thank you for your kind words! We're thrilled to hear that you're happy with our products. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Amazing and helpful staff
29 de setembro de 2025
Resposta da ProCook - Reading
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Good service.…
Was well informed about offers in store.Very friendly service, and very happy with my latest purchase.
3 de outubro de 2025
Resposta da ProCook - Reading
We appreciate you sharing your positive experience! We're so glad you were well-informed about our offers and happy with the friendly service and your purchase.
Excellent and helpful
1 de outubro de 2025
Resposta da ProCook - Reading
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
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