Great products. We purchased a four place ceramic handled cutlery setting and when we got it home found a slight fault in the design of one of the handles. We returned to the store and they replaced i... Ver mais
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Localização
Trocar localizaçãoUnit A11, Rushden Lakes Shopping Park, South Terrace, NN10 6FH Rushden, GB
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Veja o que dizem as avaliações
Great range and selection of goods. I ws shopping specifically for a replacement utility knife. The staff member who served me was helpful, knowledgable, and gave advice but wasn't 'pushy' at all.... Ver mais
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The staff in the Rushden lakes store are unfailingly positive, friendly and welcoming. Very well informed on their products and helpful. The range of products available are generally of a very high s... Ver mais
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Brilliant customer service. Been looking for new kitchen knives which turns out is difficult most places are using cards or the knives are in cabinets. Rushden lakes however heard my complaint and a... Ver mais
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Detalhes da empresa
Escrito pela empresa
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Escrito pela empresa
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Informações de contato
Unit A11, Rushden Lakes Shopping Park, South Terrace, NN10 6FH, Rushden, Reino Unido
4,9
Excelente
1 mil avaliações
Pede aos clientes que avaliem
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Easy to look round
Easy to look round, extremely helpful staff. Found what we were looking for and more
18 de agosto de 2026
Very helpful staff
18 de agosto de 2026
Pode usar a ajuda de IA para as respostasVer mais
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Good quality kitchen warr
15 de agosto de 2026
Resposta da ProCook - Rushden Lakes
We're so glad you appreciate the quality of our kitchenware. Thank you for your wonderful feedback!
Great products
Great products. We purchased a four place ceramic handled cutlery setting and when we got it home found a slight fault in the design of one of the handles. We returned to the store and they replaced it no problem. We have since purchased another set and also a very reasonably priced slow cooker which replaces our older smaller one. We also got a kettle, a chopper and a great corkscrew. My wife is now looking to get some new pans. The staff are very friendly and helpful.
14 de agosto de 2026
Resposta da ProCook - Rushden Lakes
We're delighted to hear you're enjoying our products and had such a positive experience with our team! It's wonderful that we could resolve the issue with your cutlery so easily. We appreciate your continued support and hope your wife finds the perfect new pans.
Great service and great products and…
Great service and great products and for a reasonable price
Happy days !
13 de agosto de 2026
Resposta da ProCook - Rushden Lakes
We're so glad you enjoyed our great service, products, and reasonable prices! It's wonderful to hear you had such a positive experience. Thank you for your kind words.
Highly recommended and does the job…
Highly recommended and does the job exactly as described on the tin
7 de agosto de 2026
First time in the shop
First time in the shop. The lady was so lovely and friendly and the young lad carried my shopping to my car. (I had a walking stick)
Such an amazing visit, thankyou you both.
5 de agosto de 2026
Resposta da ProCook - Rushden Lakes
We're so pleased to hear that you found our product to be good and fairly priced, and that you enjoyed interacting with our lovely staff! We truly appreciate your positive feedback.
Friendly
Friendly, polite staff members who were very helpful. Good advice given regarding special offers and warrantees etc.
3 de agosto de 2026
Resposta da ProCook - Rushden Lakes
We're so happy to hear you found our staff friendly, polite, and very helpful! We're also delighted that you received good advice regarding special offers and warranties. Thank you for your kind words.
Very helpful and knowledgeable staff…
Very helpful and knowledgeable staff member.
5 de agosto de 2026
Resposta da ProCook - Rushden Lakes
We're so glad to hear that our staff member was helpful and knowledgeable during your visit. We truly appreciate your positive feedback!
Resposta da ProCook - Rushden Lakes
We truly appreciate your kind words about our team. It means a lot to us to know that you had such a positive experience with our staff.
Resposta da ProCook - Rushden Lakes
We're so glad to hear that our staff was very helpful from start to finish. We truly appreciate your kind words!
Friendly efficient service in store
5 de agosto de 2026
Resposta da ProCook - Rushden Lakes
We are so glad to hear that you experienced friendly and efficient service in our store. We truly appreciate your kind words and positive feedback!
Helpful staff
Great range and selection of goods. I ws shopping specifically for a replacement utility knife. The staff member who served me was helpful, knowledgable, and gave advice but wasn't 'pushy' at all. A good shopping experience.
30 de julho de 2026
Resposta da ProCook - Rushden Lakes
We're so pleased you found a great range and selection of goods, and that our team member was helpful and knowledgeable without being pushy. It sounds like you had a good shopping experience!
High quality and great value
Helpful and knowledgeable staff.
High quality product.
Great value!
29 de julho de 2026
Resposta da ProCook - Rushden Lakes
We truly appreciate your kind words about our products and our helpful team. It's wonderful to hear you had such a positive experience!
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