Myself and my husband decided to treat ourselves to some new kitchen appliances, we know how to enjoy life 🤣 The staff were great, acknowledged us when we walked in, were very friendly and polite, w... Ver mais
Localização
Trocar localizaçãoUnit A11, Rushden Lakes Shopping Park, South Terrace, NN10 6FH Rushden, GB
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Veja o que dizem as avaliações
Great products. We purchased a four place ceramic handled cutlery setting and when we got it home found a slight fault in the design of one of the handles. We returned to the store and they replaced i... Ver mais
A empresa respondeu
Replaced all my old saucepans and frying pans with ProCook. Great quality, very reasonable price and very helpful staff in store.
Great range and selection of goods. I ws shopping specifically for a replacement utility knife. The staff member who served me was helpful, knowledgable, and gave advice but wasn't 'pushy' at all.... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Escrito pela empresa
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Informações de contato
Unit A11, Rushden Lakes Shopping Park, South Terrace, NN10 6FH, Rushden, Reino Unido
4,9
Excelente
1 mil avaliações
Pede aos clientes que avaliem
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I found what I was looking for quickly…
I found what I was looking for quickly and assistant was pleasant and friendly.
13 de abril de 2026
Always pleasant to visit Procook store…
Always pleasant to visit Procook store in Rushden Lakes. Staff friendly but not pushy. Shop clean and tidy, wish it was larger! Was told of in store deal which led me to purchase three small items.
8 de abril de 2026
The shop is clean and tidy
The shop is clean and tidy. The displays are inviting. The assistants were dressed very well. The service was good. The prices were right for what I bought. I will be going there again in the future
12 de abril de 2026
Pode usar a ajuda de IA para as respostasVer mais
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Staff are lovely
Staff are lovely, but prices for goods is not advertised well £25.00 for a steamer which i thought was good but when it goes through the till it is double that, failing to tell the customer that is only one part of the item.
6 de abril de 2026
Resposta da ProCook - Rushden Lakes
We appreciate your feedback and are glad you found our staff lovely. We're sorry the steamer's price wasn't clear and caused confusion at checkout. We'll review our pricing displays to prevent this issue in the future.
Fantastic service and friendly staff
6 de abril de 2026
Resposta da ProCook - Rushden Lakes
We appreciate you letting us know about our fantastic service and friendly staff; it means a lot to our team.
The service was great
The service was great, helpful, professional, polite. Everything was on display in a great way and so on.
2 de abril de 2026
Resposta da ProCook - Rushden Lakes
We appreciate you taking the time to share your experience! We're so glad to hear that you found our service great, helpful, professional, and polite.
The service was great and they kindly…
The service was great and they kindly carried the goods to my car
30 de março de 2026
Resposta da ProCook - Rushden Lakes
We're happy to hear that you had a great service experience, and we appreciate you mentioning our help with carrying your goods.
Resposta da ProCook - Rushden Lakes
We appreciate you sharing that our customer service was excellent and our products were good; it means a lot to our team!
great customer service and brilliant…
great customer service and brilliant prices would recommend
30 de março de 2026
Resposta da ProCook - Rushden Lakes
We appreciate your positive feedback. We are so happy you found our customer service great and our prices brilliant; we value your recommendation.
Great choice of knives
Being guided in my choice of knives by an experienced chef made the choice a real pleasure rather than a chore.
26 de março de 2026
Good customer service
Good customer service! Only thing was that the staff did not know what angle should my santoku knife be sharpened to but it’s easy enough to google it 😁👍🏼
28 de março de 2026
Service was excellent
26 de março de 2026
I was in a rush and the gentleman that…
I was in a rush and the gentleman that served me showed me to the items I wanted to save me looking round.
25 de março de 2026
Resposta da ProCook - Rushden Lakes
We're happy to hear that the service was efficient and helpful during your rush. We appreciate you taking the time to share your positive experience!
Quality product
Quality product. Staff were very helpful in the description of the product.
25 de março de 2026
Resposta da ProCook - Rushden Lakes
We're happy to hear that you had a positive, efficient experience. Thank you for your feedback; it means a lot to us.
Resposta da ProCook - Rushden Lakes
We appreciate you taking the time to leave us this great review! We're so happy you found our staff helpful and enjoyed our pan selection.
Easy shopping experience on a busy day.
Fast and knowledgeable staff helped with my purchase during a busy period.
23 de março de 2026
Resposta da ProCook - Rushden Lakes
We appreciate you taking the time to leave us this great review! We're so happy to hear our staff was fast, knowledgeable, and helpful.
Great service from Peruvian lady
22 de março de 2026
Resposta da ProCook - Rushden Lakes
We appreciate you mentioning the excellent service you received; it is valuable to our team. Thank you for your positive feedback.
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