Not my first visit or purchase. Again customer attention and advice was first class. We were given time and space to look around before being approached and then all our queries were answered with exp... Ver mais
Localização
Trocar localizaçãoUnit 17, Springfields Shopping Centre, PE12 6EU Spalding, GB
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Veja o que dizem as avaliações
I went into pro cook to purchase my first ever kitchen appliances (pots, pans, knives etc). I had a great time in the store and the staff was very helpful, they showed me the knife sets and let me hol... Ver mais
The customer service and knowledge of the staff member was second to none! We had a great shopping experience at this store primarily down to the superb service and knowledge displayed by the person t... Ver mais
A empresa respondeu
The staff member was so friendly and knowledgeable, actually seemed to enjoy her job which was refreshing . She had the product herself and also the manager and said how good they were, no pressure to... Ver mais
Detalhes da empresa
Escrito pela empresa
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Escrito pela empresa
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Informações de contato
Unit 17, Springfields Shopping Centre, PE12 6EU, Spalding, Reino Unido
4,9
Excelente
956 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Good produce at reduced price during…
Good produce at reduced price during sales. Staff helpful.
25 de julho de 2026
First class service with knowledgable…
First class service with knowledgable advice on product and help choosing correct product . Well done 👍
17 de julho de 2026
Staff very informative.
20 de julho de 2026
Always friendly and helpful staff
Always friendly and helpful staff, makes shopping a pleasure
15 de julho de 2026
As I walked in I was able to look…
As I walked in I was able to look around at my leaser and pick up a few items to buy . Then I approached by member off staff who was very helpful and I came out very satisfied 👍😋
12 de julho de 2026
Pode usar a ajuda de IA para as respostasVer mais
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Excellent customer service
The lady who served me was approachable, helpful and knowledgeable about the products in the shop. She took care wrapping the items I bought which showed me she cares about her customers and about the products.
7 de julho de 2026
Resposta da ProCook - Spalding
We're so pleased to hear about your positive experience with our team member! It's wonderful that she was approachable, helpful, and knowledgeable, and that her care in wrapping your items stood out to you.
Resposta da ProCook - Spalding
We appreciate your kind words about our staff. We are so glad to hear you had a pleasant experience with us.
Resposta da ProCook - Spalding
We truly appreciate you taking the time to share your positive feedback. We are delighted to hear that our customer service was good and met your expectations!
Resposta da ProCook - Spalding
We appreciate your feedback regarding the coffee pot's pricing. We are always reviewing our product offerings and their value.
Wide choice of products
Wide choice of products, reasonably priced, friendly staff, clean and tidy shop.
5 de julho de 2026
Resposta da ProCook - Spalding
We're so happy you enjoyed our wide choice of products, reasonable prices, and found our staff friendly! We're also glad you found our shop clean and tidy. Thank you for your kind words.
I knew what I wanted and explained to…
I knew what I wanted and explained to the lady she went to the shelf got it recommend the item I paid and left, wished all my shopping was so easy.
30 de junho de 2026
Resposta da ProCook - Spalding
We're so happy to hear your shopping experience was easy and efficient! We appreciate you taking the time to share your positive feedback with us.
ProCook - excellent service
The staff were very helpful not overly pushy. Gave good advice on products in store.
27 de junho de 2026
Resposta da ProCook - Spalding
We're so glad you found our staff helpful and that they provided good advice on our products! Thank you for your kind words.
Resposta da ProCook - Spalding
We're so glad you enjoyed our shop and found it well laid out, and that our staff was helpful!
Resposta da ProCook - Spalding
We're so happy to hear you found our store easy to navigate and our staff helpful. Thank you for your kind words!
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