ProCook - Spalding Avaliações 

956
•
O TrustScore é 5 de um total de 5

4,9

Unit 17, Springfields Shopping Centre, PE12 6EU Spalding, GB

•

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Not my first visit or purchase. Again customer attention and advice was first class. We were given time and space to look around before being approached and then all our queries were answered with exp... Ver mais

Avaliado com 5 de um total de 5 estrelas

I went into pro cook to purchase my first ever kitchen appliances (pots, pans, knives etc). I had a great time in the store and the staff was very helpful, they showed me the knife sets and let me hol... Ver mais

Avaliado com 5 de um total de 5 estrelas

The customer service and knowledge of the staff member was second to none! We had a great shopping experience at this store primarily down to the superb service and knowledge displayed by the person t... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

The staff member was so friendly and knowledgeable, actually seemed to enjoy her job which was refreshing . She had the product herself and also the manager and said how good they were, no pressure to... Ver mais


Detalhes da empresa

  1. Loja de utensílios de cozinha

Escrito pela empresa

ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.

Why choose ProCook?

Escrito pela empresa

Reason #1 - Quality
ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
Reason #2 – Unbeatable Value
ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
Reason #3 – Which? Recommended Provider for Furniture and Homewares
ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
Reason #4 – Exceptional Customer Care
Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
Reason #5 - Exclusive Design
The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
Reason #6 – Extensive Guarantees
For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.

Informações de contato

  • Unit 17, Springfields Shopping Centre, PE12 6EU, Spalding, Reino Unido

4,9

Excelente

O TrustScore é 5 de um total de 5

956 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,9

Todas as avaliações

(956)

25.522 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

I was looking for some Steak knives…

I was looking for some Steak knives without rivets in the handles. (As I had previously looked in Amazon despite being a customer of theirs for over 30 years and aged 72 they needed age verification and me to get a credit card.)
Goodbye Amazon!!!
Back to ProCook i spoke with the young lady and she directed me to your rivetless steak knives which I must say are fantastic @ £17. Very happy customer.

30 de junho de 2026
logotipo da ProCook - Spalding

Resposta da ProCook - Spalding

We are so pleased to hear that our team was able to assist you in finding the perfect rivetless steak knives! It's wonderful to know that you are happy with your purchase and that they are meeting your expectations. We truly appreciate your continued loyalty and kind words.

Avaliado com 5 de um total de 5 estrelas

Excellent customer service

There was no coasters in the shop but the staff member got on the phone to her colleague immediately. 2 days later they phoned to say they were in stock. Excellent

17 de junho de 2026
logotipo da ProCook - Spalding

Resposta da ProCook - Spalding

We're glad to hear our team's proactive approach led to a positive outcome for you. Thank you for sharing your excellent experience with us.

Avaliado com 5 de um total de 5 estrelas

Helpful and friendly staff

Helpful and friendly staff. The knife set I was looking for had a very good discount so I was a very happy customer.

18 de junho de 2026
logotipo da ProCook - Spalding

Resposta da ProCook - Spalding

We're so happy our staff was helpful and friendly! We're delighted you found the knife set you wanted with a great discount. Thank you!

Avaliado com 5 de um total de 5 estrelas

Pleasant & helpful staff

Pleasant & helpful staff. store display nicely arranged

17 de junho de 2026
logotipo da ProCook - Spalding

Resposta da ProCook - Spalding

We're so glad you enjoyed our store's display and found our staff helpful! Thank you.

Avaliado com 5 de um total de 5 estrelas

Great service as always from the staff…

Great service as always from the staff at Springfields outlet shop.

A huge choice of pans but we were guided by staff as i have an induction hob.

I chose the Professional Stainless Steel Sauteuse Pan. On purchasing I was given a care card and on first use I knew I'd made the right decision. Perfect size pan and cooked beautifully.

10 de junho de 2026
logotipo da ProCook - Spalding

Resposta da ProCook - Spalding

We're so pleased to hear about your positive experience at our outlet shop! It's wonderful that our team could guide you to the perfect Professional Stainless Steel Sauteuse Pan for your induction hob. We're glad you're enjoying it!

Avaliado com 3 de um total de 5 estrelas

We were greeted with "we have 30% off…

We were greeted with "we have 30% off today"
My husband & I decided to purchase some much needed knives after our purchase of over £100 I queried the 30% off only to be told that the price on the shelf was with 30% off.
Your pricing labels need highlighting to show in bold letters that the price has been adjusted? We felt very disappointed leaving the shop.

1 de junho de 2026

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