Staff at Street (Clarks Village) were friendly and helpful. Thw young lady looked for what I wanted out back, offered me one to be sent to my home but I was happy to have the display product. She w... Ver mais
Localização
Trocar localizaçãoUnit 64, Clarks Village, BA16 0HN Street, GB
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Veja o que dizem as avaliações
Toaster we liked came in 3 colours, though not all were on display. Assistant checked stock and found the one we wanted. The toaster was held for us while we continued shopping and we collected it on... Ver mais
Served by a very helpful, cheerful and knowledgeable lass who explained the differences between the various stainless steel frying pans clearly without trying to push the more expensive ones. Also gav... Ver mais
We have bought from Procook for many years and have always being pleased with the products and service. We needed new frying pans and bought various options - non Procook. Disappointed with th... Ver mais
Detalhes da empresa
Escrito pela empresa
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Escrito pela empresa

- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Informações de contato
Unit 64, Clarks Village, BA16 0HN, Street, Reino Unido
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Helpful assistant who answered all my…
Helpful assistant who answered all my questions. Very polite & friendly.

Resposta da ProCook - Street
The extensive range of kitchen knives…
The extensive range of kitchen knives from which to choose I managed to get a 5" knive for a fantastic price made from the best CrMo material 😀

Resposta da ProCook - Street
The staff were very helpful and gave us…
The staff were very helpful and gave us good advice. Hence making a puchase .

Resposta da ProCook - Street
Simply bought a sieve
Simply bought a sieve, finished nicely round the edge, exactly what I needed.

Resposta da ProCook - Street
I nice store to look around,as I love…
I nice store to look around,as I love kitchen equipment

Resposta da ProCook - Street
All very straightforward
All very straightforward. I went into the shop, chose some products and paid for them.
Very friendly and informative
Very friendly and informative, no pressure to purchase. Fare price for top of the range pans.

Resposta da ProCook - Street
Small but good store allround
Helpful assistant, good display of various crockery cooking + kitchenware. Overall small but great shop.

Resposta da ProCook - Street
I have already left
I have already left, recently, an excellent review on Trustpilot, re 11/02/26. I don't think I need to do it twice.

Resposta da ProCook - Street
Great customer service at Clarks Village Pro Cook Store
I took in some Non-Stick pans that I had bought from them several months ago. The Non-Stick was not working. To my surprise, the manager (quite possibly called Daniel) was happy to exchange these and to set their cost against a pair of slightly more expensive stainless steel pans. Good service, considering I had had the unsatisfactory pans for some considerable time.
Unacceptable customer service!
We bought a set of cookware from their shop in Street. The cashier offered to put the rather bulky box behind the counter until we had finished shopping. My husband collected it later & took it back to the car. Unfortunately, I didn’t look at it until I was having guests for Sunday lunch & thought I would use them. To my horror, on unpacking the box I discovered a knife set instead!
We called the shop who said they couldn’t help until Monday.
On duly calling Monday morning & relaying the fiasco the customer service lady said she’d get back to us, which of course, she didn’t!
We have now been told to either travel to Bath or wait 2 or 3 weeks for delivery.
Both these options are unacceptable, as it was their mistake by giving us the wrong package so they should rectify it as soon as possible!
Provided Procook with details as requested but still haven’t received a solution!

Resposta da ProCook - Street
Haven't bought pans in years
Haven't bought pans in years. Got some good advice in shop with my purchase and fantastic deal. Plenty of choice, worth the visit. Definitely recommend 👌
Efficient service , very friendly customer service
Efficient delivery with good quality products.
Friendly and helpful staff
Polite salespeople showed offer on offer
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