Range of products for induction hobs (and other) from entry level (bottom clad, cheaper) to pro (fully clad, more expensive). Do your research beforehand as the staff don't necessarily know / have ex... Ver mais
A empresa respondeu
Localização
Trocar localizaçãoUnit 4B, Teesside Shopping Park, TS17 7BW Stockton-On-Tees, GB
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Veja o que dizem as avaliações
Staff at Teesside Park Pro Cook were so helpful as I wasn’t sure which pan I wanted. Chose a wedge wood blue cast iron frying pan as I needed it to be oven safe. The pan is heavy but perfect annd wash... Ver mais
unfortunately the shop was closing down at Teesside park so didn’t have much stock left. The staff were very pleasant & helpful. Over the years I have bought lots of items from pans to a gadget to o... Ver mais
I had an excellent experience in ProCook. I was served by the Manager of the store (I think she was called Sarah) who was incredibly knowledgeable and helpful and we had a good chat! She balance my ne... Ver mais
Detalhes da empresa
Escrito pela empresa
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Escrito pela empresa
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Informações de contato
Unit 4B, Teesside Shopping Park, TS17 7BW, Stockton-On-Tees, Reino Unido
4,8
Excelente
796 avaliações
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Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
helpful staff
11 de dezembro de 2025
Resposta da ProCook - Teesside
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Staff very helpful and items on sale…
Staff very helpful and items on sale very good quality.
12 de dezembro de 2025
Resposta da ProCook - Teesside
We appreciate your positive feedback! We are so happy to hear our staff was helpful, and you found very good quality in our items on sale.
Courteous and helpful staff
Courteous and helpful staff, clear description and pricing of products throughout the shop. Clean and well organised shop with plenty of staff available and willing to help if needed.
20 de novembro de 2025
Resposta da ProCook - Teesside
We're so glad to hear that you found our staff courteous and helpful! We appreciate your positive feedback regarding our clear descriptions and pricing, and our clean and well-organised shop.
Staff members incredibly helpful
Staff members incredibly helpful, identifying best pick up point, providing clear directions to find rear of store, responding promptly to closed door and helping load purchases into boot of car.
14 de novembro de 2025
Resposta da ProCook - Teesside
We're happy to hear that our staff provided such helpful assistance! It's great to know that they made your experience easier by identifying the best pickup point, giving clear directions, and helping with loading. Thank you for your positive feedback.
Stainless Steel Kitchen Pans
I purchased a set of 4 stainless steel saucepans, that were reduced in price by around £50. They’re an excellent buy, really pleased with them a as a kitchen item. Good advice from the shop assistant.
13 de novembro de 2025
Resposta da ProCook - Teesside
We're happy to hear that you're pleased with the stainless steel saucepans and that they are a great addition to your kitchen. We're also glad that our shop assistant provided helpful advice. Thank you for your positive feedback!
Great customer service
Great customer service, item was in Black Friday offer too
18 de novembro de 2025
Resposta da ProCook - Teesside
We appreciate your positive feedback! We are so happy to hear you received great customer service and benefited from our Black Friday offer.
Went in for a knife brother wanted as a…
Went in for a knife brother wanted as a gift, the young assistant was very happy to help and quick to find the item required. Very friendly and made sure to advise me of warranty as well.
13 de novembro de 2025
Resposta da ProCook - Teesside
We're happy to hear that the assistant provided helpful and friendly service while you were getting a gift. We appreciate you mentioning the warranty advice. Thanks for your positive feedback!
Excellent very helpful.
13 de novembro de 2025
Resposta da ProCook - Teesside
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Excellent customer service
Popped into Pro Cook on 13/11 /25 to look for a battery opeatated pepper grinder (to price this). Couldn't initially find this item and a lady shop assistant (dont have her name) asked if she could help. She took me to where these were in store and gave me details of each product. I subequently purchased an electic grinder and am very happy with my purchase. The shop assistant was very helpful and friendly which I appreciated.
13 de novembro de 2025
Resposta da ProCook - Teesside
We're glad you enjoyed your experience in our store on 13/11/25. We appreciate you mentioning the shop assistant's helpful and friendly service when you were looking for a pepper grinder. We're happy to hear that you are very happy with your electric grinder purchase. Thank you for your positive feedback.
Resposta da ProCook - Teesside
We appreciate your positive feedback. We are so happy to hear our staff was friendly and professional for you. Thank you.
Great product at a good price.
Great product at a good price.
Also the sales assistant Julie, was friendly, helpful and efficient.
12 de novembro de 2025
Resposta da ProCook - Teesside
We appreciate you taking the time to leave us this great review! We're so happy to hear that you liked our product and price, and found our sales staff helpful.
The young lady was very helpful
The young lady was very helpful , she was new to the store , very polite young lady
16 de novembro de 2025
Resposta da ProCook - Teesside
We're happy to hear that the young lady was very helpful and polite during your visit. We appreciate you taking the time to share your positive experience!
Really helpful company
Really helpful company, exquisite kitchen goods, the best sales staff, really above and beyond, ten out of ten, phil.
16 de novembro de 2025
Resposta da ProCook - Teesside
We appreciate you taking the time to leave us this wonderful review. We're so happy to hear that you found our company helpful, our goods exquisite, and our sales staff the best.
Lovely friendly honest staff
Lovely friendly honest staff.
Reasonable priced good quality products.
15 de novembro de 2025
Resposta da ProCook - Teesside
We appreciate your great review! We are so happy to hear that you found our staff friendly and honest and liked our good quality products.
Pan set
The pans look good but the frying pan needs a lot of oil in it to prevent sticking.
2 de novembro de 2025
Resposta da ProCook - Teesside
We're happy to hear that you like the pans' appearance. We appreciate your feedback regarding the frying pan and the oil needed to prevent sticking.
Andrea was Very helpful and gave us…
Andrea was Very helpful and gave us great knowledge of the items we were looking to buy.
14 de novembro de 2025
Resposta da ProCook - Teesside
We're happy to hear that you found our team member helpful and knowledgeable. We appreciate you taking the time to share your positive experience with us!
The young lad that helped us was very…
The young lad that helped us was very good at his job. Also very friendly
10 de novembro de 2025
Resposta da ProCook - Teesside
We're happy to hear that the young employee provided you with excellent and friendly service. We appreciate you taking the time to share your positive experience!
Great products and good prices with…
Great products and good prices with very helpful staff.
13 de novembro de 2025
Resposta da ProCook - Teesside
We appreciate your positive feedback! We are so happy to hear you liked our great products, good prices, and very helpful staff.
Friendly efficient service
I found the shop assistant very helpful. Even checking my purchase in the box .
8 de novembro de 2025
Resposta da ProCook - Teesside
We're happy to hear that the shop assistant was helpful and checked your purchase. We appreciate you taking the time to share your positive experience!
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