I desperately needed to replace my old set of pots and pans. my old set is from pro cook has been discontinued . But a lovely shop assistant from the York store Anna/Ana came to my rescue and was v... Ver mais
A empresa respondeu
Localização
Trocar localizaçãoUnits 99/100 McArthurGlen Designer Outlet, St Nicholas Avenue, Fulford, YO19 4TA York, GB
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Veja o que dizem as avaliações
On this occasion I added to my cutlery collection. No problem finding the product. I also found a cutlery set for my grandson featuring a giraffe. Staff were pleasant and courteous.
Love this shop in McArthur Glen outlet centre near York. SO many lovely kitchen products to look at from mixers to crockery and everything in between. Found just what I wanted - a draining spoo... Ver mais
We bought a new dining service, rather on the spare of the moment, although we been contemplating this for some time but never really found what we liked. Until now. Staff were very helpful and infor... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Escrito pela empresa
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Informações de contato
Units 99/100 McArthurGlen Designer Outlet, St Nicholas Avenue, Fulford, YO19 4TA, York, Reino Unido
4,8
Excelente
2 mil avaliações
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Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
A beautifully clean shop stocked with…
A beautifully clean shop stocked with virtually everything to do with food and drink. The staff are friendly and very helpful
11 de junho de 2026
Resposta da ProCook - York
We're so pleased you found our shop beautifully clean and well-stocked with food and drink. We appreciate your kind words about our friendly and helpful staff!
Extensive range
Extensive range , plenty to choose from , very happy with my purchase
9 de junho de 2026
Good Selection / Polite Staff
Polite staff, clean store with a nice selection.
Easy to find what I wanted.
Quality goods.
12 de junho de 2026
Resposta da ProCook - York
We're so glad you enjoyed our polite staff, clean store, and quality goods. Thank you for your kind words!
The young gentleman was very helpful
The young gentleman was very helpful, couldn't do enough for us.
11 de junho de 2026
Excellent service
The assistant who served me was very constructive and had a very pleasant manner. You wouldn't think someone could be so enthusiastic or constructive over the purchase of a pan lid, but she was !!
7 de junho de 2026
Great service.
10 de junho de 2026
Knife set and knife block
Assistant was very helpful in showing knife sets, as I kept changing mind and adding single knives on. Also purchas knife block to hold all new knives.
6 de junho de 2026
The member of staff who served me was…
The member of staff who served me was very helpful, efficient and friendly. I like the fact that larger items are ready boxed and ready to go.
10 de junho de 2026
Very helpful staff
Very helpful staff - gave me suggestions as to the best product within my price range no pressure sales - good quality products
10 de junho de 2026
Love pro cook…
Always great staff very helpful great service and great products got my new wok as planned and a little extra
10 de junho de 2026
Good shopping experience
Staff extremely polite, knowledgeable and very friendly. The store was well laid out and had everything I was looking for.
5 de junho de 2026
Excellent customer service with a smile.
9 de junho de 2026
Great sales man that served me and…
Great sales man that served me and husband, very knowledgeable and helped us decide on what we wanted to buy .
1 de junho de 2026
Ladies for very kind and helpful ,very…
Ladies for very kind and helpful ,very pleasant and very friendly..thankyou
8 de junho de 2026
Well Organised Store
I always enjoy browsing round the Ashford store.
It is set up very well. The staff are always very helpful.
The only slight negative I found this time was that it has become quite expensive.
I no longer see it as an Outlet bargain shop.
8 de junho de 2026
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