Propertymark Avaliações 

Darren Kitchenside came to do our audit and was extremely knowledgeable and helpful. He also followed up on queries quickly and with helpful links to other agents for comparison of good work done.

He is an asset to Propertymark and thank him for his time and dedication.

Our company recently had an ARLA Audit with Darren Kitchenside. Rather than being a daunting experience, Darren made it both informative and relaxed. He offered lots of insights and advice, ensuring our business was moving in the right direction and compliant. I had lots of questions, all were answered showing the depth of his knowledge and his desire to help.

We recently had our first ever Propertymark-NAVA review with Darren Kitchenside and it was not what I expected. Rather than a stern question and answer session, it was much more of a friendly conversation about what we do and how, undertaken in a positive and friendly manner as opposed to the adversarial manner I half expected. Not only was Darren very easy to talk to, he gave some very practical and pragmatic advice and went further than I could have hoped for in looking at our specialist situation and post-meeting took the time and trouble to resolve an issue that has benefitted us. Thank you Darren. And to anyone else wondering about these reviews, honestly, there is nothing to worry about if you have you processes and procedures in place.

Very constructive review. Darren was very positive and objective and provided substantive feedback/recommendations post Audit.

Darren Kitchenside provided an excellent compliance audit in our office. He is very well informed and explained any upcoming changes very clearly. We were very pleased with his visit.

As i am sure many agents can relate that when receiving a requested for a compliance check it certainly can feel daunting However i cannot praise Darren enough on making the experience so beneficial and if anything a real opportunity to understand the industry and learn more. Thank you again Darren!

It was my first experience of the Compliance Audit and I couldn't have asked for or expected a better encounter with Darren. He was clear and concise throughout. We found his visit helpful and informative.

'Compliance Audit' not the words that anybody wants to hear but I can truly say that the meeting I had with Darren Kitchenside was absolutely Five Stars. We covered everything I could think of, obviously we aren't perfect, there maybe some of you out there that are but the meeting was very informative, constructive and full of ideas to improve our business, this in turn will help us provide the best service and experience possible for our clients and customers.

Very bad experience. The staff is very unprofessional, bringing personal problems at work.
LE: checkers, inventory service (Emma Fletcher).

Darren made the whole experience comfortable and not daunting at all. The report received was very helpful and detailed. We will use the recommendations moving forward within our company.

totally incompetent
diabolical service (non existant)
cowboys

UPDATE: If possible propertymark have got worse!
100% cowboys.

Spoke to Charlie today. Urgent legal help required. She was excellent and clear and explained it all to me. Great to deal with. Thank you so much really appreciate you being calm and professional.

Spoke to Lisa Barber. What a wonderful and cheery individual. Very clear and helpful when going through the next steps.10/10 service.

Excellent Advice from Nicola Beattie in the Lettings Helpline Department.
Thanks Nicola,
MAS Lettings and Management Ltd.

I am sincerely grateful for Claire's invaluable contributions to our experience with Property Mark. Her role as an asset to the company is evident in the exceptional assistance she provided during the CMP process. Claire's professionalism and unwavering support have been phenomenal!

- Jay, Kilnstone Property

Matt Rawlings has been a great help in registering my new company with Propertymark. Communication has been spot on!

Great support was received from Matt Rawlings when my agency applied for the CMP registration, he helped us from the start, on what kind of client account we needed for compliance, all the way through applications for AML, NRL registration along the way, to finally get us to complete all the document requirements. Swift response with helpful suggestions, we are so grateful.

Registering my business with Propertymark was made very straightforward by Matt Rawlings. Highly recommend him.

Propertymark are an invaluable tool for estate agents everywhere for both training and help understanding / influencing legislation.
Matt Rawlings has been a great help throughout our renewal process too.

Matt in memberships was fantastic .
Helpful, patient and genuinely caring , a rarity these days .