Very friendly bunch; I took my car in for its MOT during a recent heatwave, and they offered me cold water while I waited. Although they were very busy, they took the time to point out faults on the c... Ver mais
A empresa respondeu
Localização
Trocar localização36/37 Parker Centre, Mansfield Road, DE21 4SZ Derby, Derbyshire �, GB
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Veja o que dizem as avaliações
The team at Protyre Autocare - Derby Mansfield Road looked after me very well. They offered a can-do approach to the issues on the car. Managed to slot me in for issue investigation and remedial fixes... Ver mais
These guys......let me tell you pal the chaps that work at this joint are proper grafters! I booked a re gas in for the ode convertable online and used a discount code for an extra 20% off top valu... Ver mais
A empresa respondeu
Have had both a full service, and MOT carried out here in the last couple of months. Staff always polite, and given a full rundown on any problems that might develop in the future. Will definitely be... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de Pneus
- Loja de Freios
- Loja de Baterias de Carro
- Oficina de Inspeção Veicular
- Serviço de Motorista
- Serviço de alinhamento e balanceamento
Sobre Protyre Autocare - Derby Mansfield Road
Escrito pela empresa
Escrito pela empresa
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Informações de contato
36/37 Parker Centre, Mansfield Road, DE21 4SZ, Derby, Derbyshire �, Reino Unido
- 01332 290699
4,7
Excelente
745 avaliações
Pede aos clientes que avaliem
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Reception staff really professional and…
Reception staff really professional and helped resolve my difficult issues in contrast to other garages who did not. MOT then promptly carried out with comprehensive advice. 5 stars -- 6 if I could.
7 de março de 2025
Excellent service
Excellent service. I booked my car in on-line for 4 new tyres. I thought they were worn and wouldn’t pass a MOT. The guys inspected them and said they were only about 50% worn and had plenty of life in them. They refunded the money very quickly. I’m sure other companies would have done the job anyway and I wouldn’t have been any the wiser. I’m really grateful to them. Will definitely use them when the time comes.
3 de março de 2025
Brake pads and disc check
Great service provided. A different garage advised I needed new discs and pads, however, the team at pro tyre checked them for me and were very honest, advised they didn't yet need changing.
24 de janeiro de 2025
Avaliação não solicitada
Excellent service
Excellent service, very helpful staff who go above and beyond to help. Will recommend always.
24 de fevereiro de 2025
Craig and the team at Parkers…
Craig and the team at Parkers industrial estate Derby are always polite and very helpful if you have undiagnosed problems with your car they go above and beyond and get you back on the road quickly and safely.
20 de fevereiro de 2025
Great service & great people
Great service & great people, very friendly I highly recommend them
21 de fevereiro de 2025
Friendly reception but MOT booked in…
Friendly reception but MOT booked in for 14.00 but delayed by 45 minutes
7 de fevereiro de 2025
I had 4 new tyres fitted and the staff…
I had 4 new tyres fitted and the staff were wonderful and efficient.
5 de fevereiro de 2025
Excellent customer service
Craig was really welcoming and helpful, Jordan was very informative. Great customer service all round. Thank you!
5 de fevereiro de 2025
Good service,people friendly nd listen…
Good service,people friendly nd listen to your request, fast and reliable too!! always call 1st !!
29 de janeiro de 2025
Great lads very helpful and good…
Great lads very helpful and good services available won’t change it for anything
29 de janeiro de 2025
Super fast work
Super fast work, and really honest bunch of gents, very knowledgeable. can't fault them at all
20 de janeiro de 2025
Pode usar a ajuda de IA para as respostasVer mais
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
1 hr 40 mins to change 2 tires with no…
1 hr 40 mins to change 2 tires with no explanation or warnjng
13 de janeiro de 2025
Resposta da Protyre Autocare - Derby Mansfield Road
Dear Aaron Morrison,
Thank you for bringing this to our attention and we are sorry to hear that you had a long waiting time.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kind regards,
Eddie
Customer Care - Protyre
Unreliable
1st appointment cancelled because of computer problems.
2nd appointment cancelled because of technical problem.
3rd appointment ran very late. After 35 minutes I asked why my car had not moved. Failed MOT on tyre tread depth that I dispute as I had measured tyres just before the first appointment.
22 de janeiro de 2025
Resposta da Protyre Autocare - Derby Mansfield Road
Dear Geoff,
Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Derby branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologies for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
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