Very friendly and helpful front desk staff and very knowledgeable on the product. Good fitting staff, a very good experience all round 👍
A empresa respondeu
Localização
Trocar localizaçãoUnit 16-17 Oak Ind Est, Chelmsford Road, CM6 1XN Great Dunmow, Essex, GB
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Veja o que dizem as avaliações
The male receptionist was very rude . Firstly I was kept waiting to book my car in and when he did eventually appear , He asked my name and then told me I was late in a very abrupt manner and would h... Ver mais
A empresa respondeu
Able to book direct on line for air-con check (ie: no telephone queuing) with confirmed date and fixed pre-priced quotation. Friendly service and comfortable waiting room (free coffee). Previously use... Ver mais
A empresa respondeu
Always an amazing fast service. The gentleman took my keys before opening which free’d up my day even more. Very helpful staff and polite. lovely and clean building and working area. Will be going ba... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de Pneus
- Loja de Freios
- Loja de Baterias de Carro
- Oficina de Inspeção Veicular
- Serviço de Motorista
- Serviço de alinhamento e balanceamento
Sobre Protyre Autocare - Great Dunmow
Escrito pela empresa
Escrito pela empresa
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Informações de contato
Unit 16-17 Oak Ind Est, Chelmsford Road, CM6 1XN, Great Dunmow, Essex, Reino Unido
- 01371 873717
4,6
Excelente
1 mil avaliações
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Good efficient service.
15 de dezembro de 2025
Pode usar a ajuda de IA para as respostasVer mais
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Super efficient service… front desk…
Super efficient service… front desk polite & helpful.
10 de dezembro de 2025
Resposta da Protyre Autocare - Great Dunmow
Hello James,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Great Dunmow branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Resposta da Protyre Autocare - Great Dunmow
Dear Jurgita,
Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Great Dunmow branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Great service and promptness
1 de dezembro de 2025
Resposta da Protyre Autocare - Great Dunmow
Hello Richard,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Great Dunmow branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
They were able to book my car in for a…
They were able to book my car in for a new battery on the same day I called up. Friendly staff, work done on time.
28 de novembro de 2025
Resposta da Protyre Autocare - Great Dunmow
Hello Malcolm,
We would like to thank you for sharing your feedback regarding the service you received at our Great Dunmow branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Very helpful reception man
Very helpful reception man. Gave sound practical advice and didn't try to sell for the sake of a sale. A pleasant change from over eager sales staff. Well done and will definitely be using Protyre Dunmow again
24 de novembro de 2025
I had a service and mot test for my…
I had a service and mot test for my car.
Everything was done efficiently and well
No problems at all with the service
Staffveryni e and helpful
Will return
26 de novembro de 2025
Prompt and polite service
Prompt and polite service. Competitive pricing. Very helpful staff
17 de novembro de 2025
Easy to order tyres on line
Easy to order tyres on line, competitive price and nice and local !!!
12 de novembro de 2025
Resposta da Protyre Autocare - Great Dunmow
Hello Kerry,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Great Dunmow branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Resposta da Protyre Autocare - Great Dunmow
Hello Mrs Greenway,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Great Dunmow branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Great service all round...I've used…
Great service all round...I've used your services for many years and you are the best I've ever used. Stuart always seems to make it look easy running the office. We'll done to the entire team.
28 de outubro de 2025
Resposta da Protyre Autocare - Great Dunmow
Hello Steve,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Great Dunmow branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Great coffee and service
Super fast, quality workmanship (I'm a life long engineer and watched,,,,, because I take pride in my car and,,,, I'm a life long engineer).
Really nice, free coffee as well. I'd be annoyed if it had run out out because it's really nice, and wouldn't have been surprised because,,,,, it's free!
31 de outubro de 2025
Avaliação não solicitada
Resposta da Protyre Autocare - Great Dunmow
Hello Brian,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Great Dunmow branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Resposta da Protyre Autocare - Great Dunmow
Dear Nick Gregory,
We're glad you felt well-cared for at our Great Dunmow branch . It is wonderful to know we met your expectations.
Thank you for your kind feedback!
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Guys at the Dunmow unit were friendly
Guys at the Dunmow unit were friendly. Negative this review is not about them, but about the process. Company is allowing booking for Aircon recharge for 5pm when they know that unit will be closing 5.30pm. as a result I have wasted time to go there just to find out they can't do it as it will take min. 45 mins.
22 de outubro de 2025
Resposta da Protyre Autocare - Great Dunmow
Dear Daniel Makowski,
Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Great Dunmow branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
i
Service and MOT done together
Good customer service polite and friendly trustworthy staff!
14 de outubro de 2025
Resposta da Protyre Autocare - Great Dunmow
Dear MnG,
We appreciate you taking the time to leave us this fantastic review!
We're so happy to hear that you found our team at our Great Dunmow branch polite, friendly, and trustworthy.
we will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
George & Stuart both went above and…
George & Stuart both went above and beyond what was necessary to help on with my MOT and a tyre that needed fitting.
22 de outubro de 2025
Resposta da Protyre Autocare - Great Dunmow
Hello Des,
We would like to thank you for sharing your feedback regarding the service you received at our Great Dunmow branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Staff were very helpful and efficient.
13 de outubro de 2025
Resposta da Protyre Autocare - Great Dunmow
Hello Mrs Westhorpe,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Great Dunmow branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Resposta da Protyre Autocare - Great Dunmow
Hello Ashley,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Great Dunmow branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
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