Protyre Autocare - Great Dunmow Avaliações 

1.168
O TrustScore é 4.5 de um total de 5

4,6

Unit 16-17 Oak Ind Est, Chelmsford Road, CM6 1XN Great Dunmow, Essex, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Very friendly and helpful front desk staff and very knowledgeable on the product. Good fitting staff, a very good experience all round 👍

A empresa respondeu

Avaliado com 3 de um total de 5 estrelas

The male receptionist was very rude . Firstly I was kept waiting to book my car in and when he did eventually appear , He asked my name and then told me I was late in a very abrupt manner and would h... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Able to book direct on line for air-con check (ie: no telephone queuing) with confirmed date and fixed pre-priced quotation. Friendly service and comfortable waiting room (free coffee). Previously use... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Always an amazing fast service. The gentleman took my keys before opening which free’d up my day even more. Very helpful staff and polite. lovely and clean building and working area. Will be going ba... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de Pneus
  2. Loja de Freios
  3. Loja de Baterias de Carro
  4. Oficina de Inspeção Veicular
  5. Serviço de Motorista
  6. Serviço de alinhamento e balanceamento

Escrito pela empresa

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Informações de contato

  • Unit 16-17 Oak Ind Est, Chelmsford Road, CM6 1XN, Great Dunmow, Essex, Reino Unido

  • 01371 873717

4,6

Excelente

O TrustScore é 4.5 de um total de 5

1 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

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4,6

Todas as avaliações

(1.168)

33.010 avaliações nos últimos 12 meses

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Avaliado com 3 de um total de 5 estrelas

Could not find my ordered tyre

Could not find my ordered tyre

10 de outubro de 2025
logotipo da Protyre Autocare - Great Dunmow

Resposta da Protyre Autocare - Great Dunmow

Dear Peter Southgate,

Thank you for bringing this to our attention. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

Kind regards,
Eddie
Customer Care - Protyre

Avaliado com 5 de um total de 5 estrelas

Great service

Not pushy, examined a slow leak on a tyre and offered a reasonable replacement with a premium brand - had two tyres replaced to keep wear even - very pleased and will definitely use again

22 de setembro de 2025
Avaliado com 5 de um total de 5 estrelas

Good and fast service

Good and fast service

29 de setembro de 2025
logotipo da Protyre Autocare - Great Dunmow

Resposta da Protyre Autocare - Great Dunmow

Hello Mac,

We appreciate you taking the time to leave us this 5-star review. We are happy to hear that you were satisfied with our service.

Best regards,
Eddie
Customer Care - Protyre

Avaliado com 1 de um total de 5 estrelas

Tyre not delivered went elsewhere

The tyre that was ordered to be fitted the following morning was not delivered two mornings in a row despite explanations of how important it was to have the vehicle available on the second morning. There was no communication to advise the tyre had not been delivered to save wasted time. Poor logistics and communication we had to get the job done elsewhere

30 de setembro de 2025
Avaliação não solicitada
logotipo da Protyre Autocare - Great Dunmow

Resposta da Protyre Autocare - Great Dunmow

Dear Eleanor Worby,

Thank you for notifying us of your concerns.

We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.

Kind regards,
Kayleigh
Customer Care - Protyre

Avaliado com 5 de um total de 5 estrelas

All very smooth

All very smooth ; good value and professionally handlwd

29 de setembro de 2025
logotipo da Protyre Autocare - Great Dunmow

Resposta da Protyre Autocare - Great Dunmow

Hello Michael,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Great Dunmow branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Avaliado com 4 de um total de 5 estrelas

Excellent service

Excellent service. The tyres I required were not in stock which wasn't a problem as I did expect this. The very helpful chap had them delivered the next day & were fitted early a.m. I have given 4 stars only because of the price of Dunlop's pricing. Thanks Protyre.

22 de setembro de 2025
Avaliado com 5 de um total de 5 estrelas

Fantastic service

Fantastic service. Nothing was too much trouble. Contacted promptly when car was ready. 1st class treatment. Thank you

11 de setembro de 2025
logotipo da Protyre Autocare - Great Dunmow

Resposta da Protyre Autocare - Great Dunmow

Hello Chris,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Great Dunmow branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Avaliado com 4 de um total de 5 estrelas

Great service

I had selected tyres from the website but when I attended Great Dunmow I was told they weren't suitable for my car. I paid for a different set of tyres which were fitted quickly and professionally. I was very pleased with the service. If it hadn't been for a slight hiatus in getting a refund for the first set of tyres purchased I would have given 5 stars.

3 de setembro de 2025
Avaliado com 5 de um total de 5 estrelas

Efficient and professional

Unfortunately I’ve been unlucky and had to get a lot of tyres on many cars over the years. This place were far and away the quickest and most efficient place I’ve ever used. Two tyres and I was in and out within 30 minutes. Guy at reception was excellent and helpful too.

17 de setembro de 2025
Avaliação não solicitada
logotipo da Protyre Autocare - Great Dunmow

Resposta da Protyre Autocare - Great Dunmow

Dear M Short,

We're happy to hear that your experience at our Great Dunmow branch was so quick and efficient.

It's great to know the service and assistance provided were excellent. Thank you for your positive feedback!

We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre

Avaliado com 2 de um total de 5 estrelas

Found your staff arrogant and not a bit…

Found your staff arrogant and not a bit helpful

15 de setembro de 2025
logotipo da Protyre Autocare - Great Dunmow

Resposta da Protyre Autocare - Great Dunmow

Dear Graham Haslam,

Thank you for notifying us of your concerns.

Customer service is important to us and we always try to make sure that it is at the best that it can be for all our customers, therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.

Kindest regards,
Georgia
Customer Care - Protyre

Avaliado com 5 de um total de 5 estrelas

Brilliant service

Brilliant service. Great communication. We had an issue after our service with our car, followed this up and they resolved the issue immediately. Top service and great customer service. Will most definitely be booking in for a service again

10 de setembro de 2025
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Had a quote for discs and pads and was…

Had a quote for discs and pads and was happy with the price £100 less than quest of braintree. Over the years I've used tyremart for tyres, and servicing back in the day and been happy with the price and workmanship. No 5 star as did not try the coffee.

8 de setembro de 2025

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