Protyre Autocare - Hemel Hempstead Avaliações 

813
•
O TrustScore é 4.5 de um total de 5

4,5

Unit 5, Trade City, Maylands Avenue, HP2 7EB Hemel Hempstead, Hertfordshire, GB

•

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Excellent service from Protyre hemel Hempstead when changing all four tyres on my car. They offered a great deal on the tyres, and I also benefited from half-price wheel alignment, which made it eve... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I have used Protyre Autocare for many years now to do my M.O.T’s .. I’ve always found the staff to be very courteous & professional. The workshop always looks immaculate. Thoroughly recommend.

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Protyre Autocare provided me with a new replacement tyre. They provided the exact tyre I was looking for (the same as the faulty tyre being replaced) at a competitive price. The booking of an appoin... Ver mais

A empresa respondeu

Avaliado com 3 de um total de 5 estrelas

Easy to book online, but marketing send chase emails based on outdated data - offered me 20% off a day after I'd booked my MOT. Standard of MOT seems very variable a "clean pass" last year got 5 advis... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de Pneus
  2. também em
  3. Loja de Baterias de Carro
  4. Loja de Freios
  5. Oficina de Inspeção Veicular
  6. Serviço de alinhamento e balanceamento
  7. Serviço de Motorista

Escrito pela empresa

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Informações de contato

  • Unit 5, Trade City, Maylands Avenue, HP2 7EB, Hemel Hempstead, Hertfordshire, Reino Unido

  • 01442 259665

4,5

Excelente

O TrustScore é 4.5 de um total de 5

813 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,5

Todas as avaliações

(813)

33.081 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

First class

We turned up at Kiplings this morning having got a dead battery over the weekend. We met with Roy working in Reception who advised that they could fit a new battery more or less straight away. We were very pleased with this news and agreed to wait on the premises whilst the work was carried out. We noticed how clean all the areas are and all staff are knowledgeable and helpful. We were offered coffees by the mechanics when they came into Reception which was a nice touch. The work was done at very reasonable cost and we experienced a very friendly and efficient service by Roy and the mechanics.

6 de maio de 2026
Avaliado com 1 de um total de 5 estrelas

lack of clear,coherent explanation of…

lack of clear,coherent explanation of problem.
Not able to give me a quote for repairs so my vehicle could pass MOT.
However,after 3 days I spoke to another member of staff who explained things more clearly.

1 de maio de 2026
logotipo da Protyre Autocare - Hemel Hempstead

Resposta da Protyre Autocare - Hemel Hempstead

Dear Donald,

Thank you for notifying us of your concerns regarding the initial communication. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

Kind regards,
Eddie
Customer Care - Protyre

Avaliado com 1 de um total de 5 estrelas

Avoid. Scam. Flat tyre within 4 hours.


I replaced all 4 tyres. Got a flat tyre within 4 hours. They instantly blamed something else until they had no choice but accepting they sold me a faulty tyre. This got me on the road side at 10pm under the rain. No apology, no gestures. I wrote to customer service, still awaiting for an answer. Never again.

22 de abril de 2026
logotipo da Protyre Autocare - Hemel Hempstead

Resposta da Protyre Autocare - Hemel Hempstead

Dear Ariel Rikower, 

Thank you for taking the time to provide your feedback.

We are sorry to hear that you have not had a great experience at our Hemel Hempstead branch. Please be assured that we take all feedback seriously. We can confirm from our records that this matter has been raised with the Area Manager, who will be reaching out to you in due course to discuss this further.

We apologise for any inconvenience caused and appreciate your patience while this is reviewed.

Kind regards,
Kayleigh
Customer Care

Avaliado com 1 de um total de 5 estrelas

Awful experience

Awful experience , went for a mot mentioned I needed things replacing which were only changed a month ago. Told them to leave it after a failed MOT and was still charged for labour.
Took it to my usual trusted place in kings Langley and cost less than a third of the price that quoted ( 1200 ) please be careful here.

22 de abril de 2026
logotipo da Protyre Autocare - Hemel Hempstead

Resposta da Protyre Autocare - Hemel Hempstead

Dear N Paul,

Thank you for your feedback. We are sorry to hear that your recent visit to our Hemel Hempstead branch has not been a positive one for you on this occasion.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.


We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

Avaliado com 1 de um total de 5 estrelas

Service was terrible and the workers…

Service was terrible and the workers were rude, they were placing bets among them selfs if my alloy was buckled.

I won’t be returning to this place.

8 de abril de 2026
logotipo da Protyre Autocare - Hemel Hempstead

Resposta da Protyre Autocare - Hemel Hempstead

Dear S A,

Thank you for bringing this to our attention. We're sorry to hear that you were not happy with the level of customer service received. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

Kind regards,
Eddie
Customer Care - Protyre

Avaliado com 1 de um total de 5 estrelas

Couldn’t do alignment on the day…

Couldn’t do alignment on the day because they didn’t have the codes?? They were to call me back in a couple of days but that was a week ago. I have tried calling the branch but no one is answering. Can i get my money back immediately.

18 de março de 2026
logotipo da Protyre Autocare - Hemel Hempstead

Resposta da Protyre Autocare - Hemel Hempstead

Dear K Gadhia,

Thank you for bringing this to our attention. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

We apologise for any inconvenience that may have been caused.

Kind regards,
Eddie
Customer Care - Protyre

Avaliado com 4 de um total de 5 estrelas

Have used Protyre several times before…

Have used Protyre several times before so know I can trust Protyre. Everything went go plan without issue (as usual !), only deducted a point because of distance I had to travel to my nearest depot (20mls ☹️) Why can't my nearest town have a Protyre ?

16 de março de 2026
Avaliado com 5 de um total de 5 estrelas

All happy

I've used Protyre a few times now and find them good to deal with and friendly. MoT this time, dropped it off, went and did something else and it was ready when I got back. All good.

16 de março de 2026

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais