Protyre Autocare - Hemel Hempstead Avaliações 

783
O TrustScore é 4.5 de um total de 5

4,5

Unit 5, Trade City, Maylands Avenue, HP2 7EB Hemel Hempstead, Hertfordshire, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Great service went for a a/c check up, staff was very welcoming and helpul from start to end. Will definitely be coming back. Best experience i’ve had in a while from all the garages that I have been,... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Everyone at this garage is really helpful and always help with anything I need. I popped in one Saturday as I had a flat tyre and despite them being due to close in 30 minutes they still took the time... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I took my van to Protyre for an Aircon regassed after purchasing a discounted voucher from Groupon. The staff were polite and friendly. I was offered an appointment within a few hours of contacting th... Ver mais

A empresa respondeu

Avaliado com 3 de um total de 5 estrelas

Easy to book online, but marketing send chase emails based on outdated data - offered me 20% off a day after I'd booked my MOT. Standard of MOT seems very variable a "clean pass" last year got 5 advis... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de Pneus
  2. Loja de Freios
  3. Loja de Baterias de Carro
  4. Oficina de Inspeção Veicular
  5. Serviço de Motorista
  6. Serviço de alinhamento e balanceamento

Escrito pela empresa

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Informações de contato

  • Unit 5, Trade City, Maylands Avenue, HP2 7EB, Hemel Hempstead, Hertfordshire, Reino Unido

  • 01442 259665

4,5

Excelente

O TrustScore é 4.5 de um total de 5

783 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,5

Todas as avaliações

(783)

35.519 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

I was received very professionally

I was received very professionally and even though I was slightly late for my appointment and therefore willing to rebook, my service was undertaken anyway as planned and the reason for bringing my car in has been fully resolved without further concern. I was also courteously advised of a couple of issues likely to need attention in the future but without any pressure to book additional services.

25 de junho de 2025
Avaliado com 2 de um total de 5 estrelas

Second time used their service and it…

Second time used their service and it was not great. First they made MOT twice, failing it first time because of the tire. Tire was ordered together with MOT using their online services. Why they didn't fit it first is unclear. Second, report paper for "silver service" work was not complete. No thickness of disc break measurements, no tyre depth, just electronically entered tick boxes.
Thirdly, was waiting alot

12 de junho de 2025
logotipo da Protyre Autocare - Hemel Hempstead

Resposta da Protyre Autocare - Hemel Hempstead

Dear Sergejs Popovs,

Thank you for bringing this to our attention and we are sorry to hear that you are unhappy with your recent experience at our Hemel Hempstead branch. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

Avaliado com 4 de um total de 5 estrelas

Actual work and price - fine. Customer service - meh.

Had an MOT at 2:30. they didnt call to let me know the outcome. I tried to call multiple times with no answer. not sure if this is standard practise. but I've always had someone call to let me know wether its passed or not. It failed. luckily it was only due to a few faulty lights so was able to do it quickly before shutting. but had it of been something bigger, they wouldnt of had time to do anything about it and id be car-less. MOT was booked for 2:30 so there was plenty of time to call me about it. And I previously told them i would pick up at 5. This isnt a major issue was just slightly annoying. Also the guy behind the counter was miserable. tried to chat and was quite cheery but got ignored with any conversation I tried.

11 de junho de 2025
Avaliado com 5 de um total de 5 estrelas

Air con sorted out!

Needed air con re gassed.booked in next day and now it’s working great.Hemel Hempstead branch has always given great service.

21 de abril de 2025
Avaliado com 5 de um total de 5 estrelas

Silver Service

I had my car serviced here, and now after the service, my car is so responsive. The engine is good, and the brakes are a lot better than before. All thanks to the team at Protyre Autocare in Hemel Hempstead. Great job!

22 de março de 2025

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