Appointments are easy to book online; favorable prices (especially for MoT's); large and comfortable waiting room; friendly and polite staff. Ideally situated for supermarket across the road for those... Ver mais
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Localização
Trocar localizaçãoNewport Road, Lake, PO36 9GT Isle of Wight, Isle of Wight, GB
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Veja o que dizem as avaliações
Booked in for air con regas, couldn’t get the part so I had to order myself then rebook when I had the part. Rebooked for the fitting and regas and the car makes a loud noice whenever I put on the ai... Ver mais
A empresa respondeu
Been going to Protyre in Lake for years bit of a misunderstanding today but put right by the helpful and friendly staff who dealt with my query very professionally Thank you very much as always Pro... Ver mais
A empresa respondeu
Staff were friendly and approachable, queries were dealt with straight away. Job completed in a good time with no waiting around. Competitive price and easy booking system which I will use again.
A empresa respondeu
Detalhes da empresa
- Loja de Pneus
- Loja de Freios
- Loja de Baterias de Carro
- Oficina de Inspeção Veicular
- Serviço de Motorista
- Serviço de alinhamento e balanceamento
Sobre Protyre Autocare - Isle of Wight
Escrito pela empresa
Escrito pela empresa
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Informações de contato
Newport Road, Lake, PO36 9GT, Isle of Wight, Isle of Wight, Reino Unido
- 01983 401000
4,6
Excelente
1 mil avaliações
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Quick and easy to use, very professional
Ordered tyres and fitting time online. Both front tyres were changed and I was back on the road in 25 minutes. Great service and very professional. Will definitely use again!
27 de março de 2026
Pode usar a ajuda de IA para as respostasVer mais
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Vehicle went in for service and MOT
Vehicle went in for service and MOT, seemed all good. Requested service paperwork, was told as i booked online it would be sent via email, I have received nothing. Rear shock absorbers were replaced for MOT, no mention of top mounts being rotten. 1 day after replacing shocks top mount failed. Have had another mechanic review work and replace both top mounts.
The garage has come offered me a way forward. Paperwork has been sent and thank you George for coming up with a solution.
23 de março de 2026
Resposta da Protyre Autocare - Isle of Wight
Dear Mike Lawrence,
Thank you for bringing this to our attention. We are sorry to hear that you are unhappy with your recent experience.
I have just emailed this invoice over, please let us know if you have any trouble - we do advise to always check your spam folder, just in case.
We can also confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Excellent service from Island Tyres
I visited Island Tyres (Protyre) for an MOT and alignment & battery check. All the staff were welcoming, friendly, and knowledgeable.
They rearranged the work so I could be on my way asap.
Will definitely be using them again in the future.
25 de março de 2026
Avaliação não solicitada
the best and loyal place to take my car
23 de março de 2026
Excellent service.
Value, prompt service. Also pointed out an issue with another item. Good team of people.
11 de março de 2026
As always v friendly
As always v friendly, professional. Excellent service, thank you
4 de março de 2026
a great bunch of guys always helpful…
a great bunch of guys always helpful and reliable do a good job
4 de março de 2026
Efficient MOT Test…
I arrived at the allotted time for my car's MOT Test slot and there were no issues like "we're running slightly late" etc. My car was ready within the hour as promised.
I will use Protyre again.
24 de fevereiro de 2026
Resposta da Protyre Autocare - Isle of Wight
Dear Thomas Trevatt,
We appreciate you taking the time to leave us this 5-star review!
We're happy to hear that you were satisfied with how quickly our team at our Isle of Wight branch completed the job.
Thank you for your feedback.
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer Care - protyre
Good garage…
Price wasn’t to bad got the job done quick would return. Did take a while to call back though said they was going to call in 20 minutes and took a hour and half and I had to call to remind them I was waiting. But overall the experience was good and the car is running fine which is the most important thing.
18 de fevereiro de 2026
Always a big fan when it was Island…
Always a big fan when it was Island tyres. Needed a new exhaust for an auto, went there first, couldn’t fit me in for a week just to have a look what was needed even though I had driven the car there.
Contacted ATS across the road, they gave me a slot 2 hrs later, ordered the part and fitted it the following day. Speaks for itself.
25 de fevereiro de 2026
Resposta da Protyre Autocare - Isle of Wight
Dear Paul,
Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Isle of Wight branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Great service
25 de fevereiro de 2026
Great Service
Easy to book online or in person. Quality of work excellent and competitive prices.
3 de fevereiro de 2026
Fantastic team
Fantastic team, checked my alignment free of charge and was all in spec. Will definitely use again !
23 de fevereiro de 2026
Friendly staff very helpful and good…
Friendly staff very helpful and good service.
20 de fevereiro de 2026
Great service
Great service
2 front tyres and tracking on front all done in 40 mins at a very reasonable price.
Tyres Much cheaper if booked online......Very Happy
20 de fevereiro de 2026
Always good service
My 14yr old Kia has had MOT and services at the Lake branch for many years, I have found they give straight forward advice and good service at a reasonable price. Any issues are explained clearly by friendly "front of house" staff.
9 de fevereiro de 2026
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