Booked an MOT at Protyre Rhyl. Nice welcome on arrival with friendly and professional staff. Comfortable waiting area with free coffee, highly recommended.
A empresa respondeu
Localização
Trocar localizaçãoKinmel Park Industrial Estate, Royal Welch Ave, LL18 5TQ Rhyl, GB
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Veja o que dizem as avaliações
The website choice was so extensive that I called the office for advice on which tyres would suit best. The office were very knowledgeable & honest in their opinions. Suitable tyres were in stock,... Ver mais
A empresa respondeu
I am very satisfied with the service I received; the customer care was completely professional and fair. This was the second time I had brought the car back regarding a previous issue that had... Ver mais
A empresa respondeu
Tremendous service yet again from the team. They had supplied me with a list of repairs that needed doing on my car on my last visits for air conditioning recharge and a new tyre. The car was booked i... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de Pneus
- Loja de Freios
- Loja de Baterias de Carro
- Oficina de Inspeção Veicular
- Serviço de Motorista
- Serviço de alinhamento e balanceamento
Sobre Protyre Autocare - Rhyl
Escrito pela empresa
Escrito pela empresa
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Informações de contato
Kinmel Park Industrial Estate, Royal Welch Ave, LL18 5TQ, Rhyl, Reino Unido
- 01745 777000
4,6
Excelente
1 mil avaliações
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Second Inspection at My Request
I am very satisfied with the service I received; the customer care was completely professional and fair.
This was the second time I had brought the car back regarding a previous issue that had not been resolved on the first occasion. This time, everything was explained to me in detail, including what was causing the issue and why. They also showed me photographs, which helped me fully understand the nature of the problem.
The issue is still present, but I now understand that it is not something that requires immediate attention. It is simply a minor, slightly annoying noise that has no significant technical implications.
The car was returned to me beautifully clean, and I am very grateful for all the help and assistance. The service was highly professional, and I would have no hesitation in recommending this excellent garage to others in the future.
19 de agosto de 2026
Resposta da Protyre Autocare - Rhyl
Hello Dr. Fél Tamás,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Rhyl branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Friendly staff
Booked an MOT at Protyre Rhyl. Nice welcome on arrival with friendly and professional staff. Comfortable waiting area with free coffee, highly recommended.
22 de agosto de 2026
Avaliação não solicitada
Resposta da Protyre Autocare - Rhyl
Hello Nick,
Thank you for taking the time to share your positive feedback! We are delighted to hear that you experienced a nice welcome and found our team at Rhyl to be friendly and professional. We're also pleased you enjoyed our comfortable waiting area and complimentary coffee. We look forward to welcoming you again.
Best regards,
Eddie
Customer Care - Protyre
Polite staff quick service
21 de agosto de 2026
Resposta da Protyre Autocare - Rhyl
Hello Williams,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Rhyl branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Resposta da Protyre Autocare - Rhyl
Hello Mr Cummings,
Thank you for leaving us a 5-star review of your experience at our Rhyl centre. We;re delighted to hear that you found the team in centre professional and informative. Thank you for your custom.
Best regards,
Eddie
Customer Care - Protyre
Booked and paid on line - no tyres
Booked and paid on line, Camper van tyres, states on the tyre Camper.
Arrived , park there leave it with us, 7.9mt white camper, no issues raised.
Went for a walk , got a call, can’t fit your tyres we don’t have a bid enough jack 🤣🤣
Refund will be 24hrs.
Why sell camper tyres and why not make the assessment when they saw the big white clue in the car park 😉
Incompetent 👍🏻
20 de agosto de 2026
Avaliação não solicitada
Resposta da Protyre Autocare - Rhyl
Dear Mitch Finney,
Thank you for bringing this to our attention.
We can confirm that we have received you email regarding this matter and it has been raised with the management team. They will investigate this with the centre and will be in touch as soon as possible to discuss this further with you.
Best regards,
Eddie
Customer Care - Protyre
Excellent
Excellent, efficient service, start to finish. Friendly informative staff. Competitively priced.
19 de agosto de 2026
Resposta da Protyre Autocare - Rhyl
Hello Emma,
We would like to thank you for sharing your feedback regarding the service you received. We take customer service very seriously and want all of our customers to receive excellent service at all times, and we are delighted that the team at Rhyl has delivered this to you. Many thanks again for taking the time to provide us with such positive feedback!
Best regards,
Eddie
Customer Care - Protyre
Resposta da Protyre Autocare - Rhyl
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Rhyl branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Great service
Great service, made to feel welcome with free tea and coffee while we waited for our tyres to be fitted. Tyres were competitively priced and a great range to suit all budgets.
10 de agosto de 2026
Resposta da Protyre Autocare - Rhyl
Hello John,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Rhyl branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Resposta da Protyre Autocare - Rhyl
Hello Christina,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Rhyl branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Same day appointment
Same day appointment. Polite and efficient. What else can you ask for.
12 de agosto de 2026
Resposta da Protyre Autocare - Rhyl
Hello Michael,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Rhyl branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Was actually surprised gave my tyres a…
Was actually surprised gave my tyres a thorough check.Overall, a first-class place to use.
12 de agosto de 2026
Resposta da Protyre Autocare - Rhyl
Hello William,
We would like to thank you for sharing your feedback regarding the service you received at our Rhyl branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Great service with work carried out…
Great service with work carried out quickly and to perfection. Second time using these guys and will definitely be coming here for the foreseeable future
12 de agosto de 2026
Resposta da Protyre Autocare - Rhyl
Hello Shafaan,
We would like to thank you for sharing your feedback regarding the service you received at our Rhyl branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Top service
Good helpful staff very informative. Great prices no wonder they are always busy.
10 de agosto de 2026
Resposta da Protyre Autocare - Rhyl
Hello Pauline,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Rhyl branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Type pressure was set badly wrong on…
Type pressure was set badly wrong on each of the 4 new tyres.
I had to inflate them properly myself.
7 de agosto de 2026
Resposta da Protyre Autocare - Rhyl
Dear Valerie White,
Thank you for taking the time to raise your concerns.
We can confirm that your concerns will be investigated into and a manager will be in touch as soon as possible to discuss this further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
The quality of the the fitting was satisfactory…
The quality of the the fitting was excellent, however I feel the attitude of the desk staff could be better. I felt that he could have been slightly more helpful, where as he seemed short and too busy to one satisfy my issue with staggered wheel sizing, and also told another customer off for bringing in a car late with tred that was illegal, I thought this being discussed in the office/ waiting area was petty and unprofessional.
1 de agosto de 2026
Resposta da Protyre Autocare - Rhyl
Dear Owen Harris,
Thank you for your feedback . We are sorry to hear that your recent visit to our Rhyl branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Tremendous service yet again from the…
Tremendous service yet again from the team. They had supplied me with a list of repairs that needed doing on my car on my last visits for air conditioning recharge and a new tyre. The car was booked in at my soonest convenience and they arranged for the work to be completed within a day. I had also informed them of an additional advisory on my mot,which they undertook while my car was having the work done. They also completed this repair also. I was kept informed of the progress by Sam and costings,to enable me to authorise further repairs. The staff were professional,thorough, courteous and always make you smile with their marvellous customer service. I'm back again in 3 weeks, for a free review of the work undertaken . Faultless service.
5 de agosto de 2026
Resposta da Protyre Autocare - Rhyl
Hello Kay,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Rhyl branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Best company around
Best company around. The guys are always honest with everything and will go above and beyond to help you out even with paying. Also if products come cheaper they tell you rather than just making you pay the quoted price. Incredible company.
5 de agosto de 2026
Resposta da Protyre Autocare - Rhyl
Hello David,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Rhyl branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Resposta da Protyre Autocare - Rhyl
Hello Deanne,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Rhyl branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
High standards
Service is high with minimum waiting time. Additional brake and tyre checks are carried out as part of the service, which is excellent.
1 de julho de 2026
Resposta da Protyre Autocare - Rhyl
Hello Jeremy,
We would like to thank you for sharing your feedback regarding the service you received at our Rhyl branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
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