My experience with Protyre Autocare - Rhyl was very good. Excellent service right from the beginning. My car was booked for a service and all my questions was answered and advice was given to me i... Ver mais
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Localização
Trocar localizaçãoKinmel Park Industrial Estate, Royal Welch Ave, LL18 5TQ Rhyl, GB
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Veja o que dizem as avaliações
Absolutely fantastic service as always! The staff are always so lovely, friendly and polite, and nothing is ever too much trouble. Had my tyres done and the whole process was really quick and effici... Ver mais
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Very time efficient. Friendly and welcoming staff members. Adequate seating area. Most importantly a thorough job and would highly recommend. Ciaran Davies was in charge or my MOT and diagnostics prov... Ver mais
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Took car for mot cost me 917.00 Failed broken spring Tod me I needed to replace both and bolt in 1 tyre told me I needed to replace 2 do car was balanced not sure why I had to replace 2 of each when... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de Pneus
- também em
- Loja de Baterias de Carro
- Loja de Freios
- Oficina de Inspeção Veicular
- Serviço de alinhamento e balanceamento
- Serviço de Motorista
Sobre Protyre Autocare - Rhyl
Escrito pela empresa
Escrito pela empresa
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Informações de contato
Kinmel Park Industrial Estate, Royal Welch Ave, LL18 5TQ, Rhyl, Reino Unido
- 01745 777000
4,6
Excelente
1 mil avaliações
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The quality of the the fitting was satisfactory…
The quality of the the fitting was excellent, however I feel the attitude of the desk staff could be better. I felt that he could have been slightly more helpful, where as he seemed short and too busy to one satisfy my issue with staggered wheel sizing, and also told another customer off for bringing in a car late with tred that was illegal, I thought this being discussed in the office/ waiting area was petty and unprofessional.
1 de agosto de 2026
Resposta da Protyre Autocare - Rhyl
Dear Owen Harris,
Thank you for your feedback . We are sorry to hear that your recent visit to our Rhyl branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Tremendous service yet again from the…
Tremendous service yet again from the team. They had supplied me with a list of repairs that needed doing on my car on my last visits for air conditioning recharge and a new tyre. The car was booked in at my soonest convenience and they arranged for the work to be completed within a day. I had also informed them of an additional advisory on my mot,which they undertook while my car was having the work done. They also completed this repair also. I was kept informed of the progress by Sam and costings,to enable me to authorise further repairs. The staff were professional,thorough, courteous and always make you smile with their marvellous customer service. I'm back again in 3 weeks, for a free review of the work undertaken . Faultless service.
5 de agosto de 2026
Resposta da Protyre Autocare - Rhyl
Hello Kay,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Rhyl branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Best company around
Best company around. The guys are always honest with everything and will go above and beyond to help you out even with paying. Also if products come cheaper they tell you rather than just making you pay the quoted price. Incredible company.
5 de agosto de 2026
Resposta da Protyre Autocare - Rhyl
Hello David,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Rhyl branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Resposta da Protyre Autocare - Rhyl
Hello Deanne,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Rhyl branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
High standards
Service is high with minimum waiting time. Additional brake and tyre checks are carried out as part of the service, which is excellent.
1 de julho de 2026
Resposta da Protyre Autocare - Rhyl
Hello Jeremy,
We would like to thank you for sharing your feedback regarding the service you received at our Rhyl branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Arrived and got it straight on the ramp…
Arrived and got it straight on the ramp and changed the tyre.
Staff were friendly, fast, efficient and was all done in half an hour.
Will definetly fo there again and would highly recommend them.
3 de agosto de 2026
Resposta da Protyre Autocare - Rhyl
Hello Tom,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Rhyl branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Shocking customer service!
Visited Bodelwyddan Rhino garage today as I needed new tyres for my car but unsure about a couple of them as to whether they needed replacing so asked the man if someone could visually check how many I needed so they could be ordered and fitted when they had an appointment.
I was told No! there was nobody available for a 60 sec visual inspection so they could be ordered and I could book it in for whenever they had an appointment I asked again is no one available just to have a quick glance for me? Answer was No again!
Reason because he was snowed under with all his paper work and all the others were busy working on cars I was told to come back tomorrow.
There were 3 of them at desks in the reception but only one person on the phone and no other customers waiting.
Appalling customer service and clearly don’t want the business!
Well you have just lost my custom and my families and anyone else I can warn off!
Just been to another garage with a totally different attitude towards there customers, advice received in 60 secs order placed and being fitted tomorrow
Protyre just lost my sale of £400
Avoid this place like the plague if you can.
Protyre…. don’t bother with the standard auto reply won’t be returning
31 de julho de 2026
Avaliação não solicitada
Resposta da Protyre Autocare - Rhyl
Dear Heather Fairs,
Thank you for notifying us of your concerns.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kind regards,
Kayleigh
Customer Care - Protyre
Did the job with no fuss
29 de julho de 2026
Resposta da Protyre Autocare - Rhyl
Hello Chris,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Rhyl branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Anthony and team give excellent service
Excellent service always willing to help given by Anthony Sam and team
27 de julho de 2026
Resposta da Protyre Autocare - Rhyl
Hello Mrs Day,
Thank you very much for leaving us this 5-star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from Anthony and the team at Rhyl.
We appreciate your business and hope to see you again.
Best regards,
Eddie
Customer Care - Protyre
Great service by the staff
Great service by the staff, good price and got seen quickly. 👌
27 de julho de 2026
Resposta da Protyre Autocare - Rhyl
Hello Michael,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Rhyl branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Booked the car in online
Booked the car in online, for a Air con regas. Did the job same day, no fuss.
22 de julho de 2026
Resposta da Protyre Autocare - Rhyl
Hello Keith,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Rhyl branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
I highly recommend Samuel and the team
I highly recommend Samuel and the team! They recently carried out both work and an air conditioning re-gas on my car, and the service was outstanding from start to finish.
The team were professional, friendly, and clearly knowledgeable. They explained everything clearly, completed the work quickly, and made sure my car was running perfectly before I left. My air conditioning is now ice cold, and the tyre work was completed to a very high standard.
It's refreshing to find a garage that genuinely cares about its customers and takes pride in its work. Samuel and the team went above and beyond, and I wouldn't hesitate to return in the future.
Excellent service, great value, and a fantastic team. Highly recommended! ⭐⭐⭐⭐⭐Well done Samuel. Even though I live in Warrington I will use these guys every time I am in St Asaph.
17 de julho de 2026
Resposta da Protyre Autocare - Rhyl
Hello Babs,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Rhyl branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Office Gave Excellent Advice
The website choice was so extensive that I called the office for advice on which tyres would suit best.
The office were very knowledgeable & honest in their opinions.
Suitable tyres were in stock, the fitting was booked in for same day & the job undertaken in 30 minutes.
No drama, no worries, good professional service.
22 de julho de 2026
Resposta da Protyre Autocare - Rhyl
Hello Philip,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Rhyl branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
The staff were all very pleasant
The staff were all very pleasant and answered all my questions. Also it was nice having a free coffee machine for a change, unlike other places
20 de julho de 2026
Amazing staff who always go above and…
Amazing staff who always go above and beyond with my Isuzu that is notoriously difficult to get parts for.
Thanks again for a great experience.
20 de julho de 2026
Resposta da Protyre Autocare - Rhyl
Hello Mr Fell-Crook,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Rhyl branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Once we had got the correct booking
Once we had got the correct booking, the team delivered a prompt courteous service. It took a while to get the correct booking as the website doesn’t seem to like iPhones.
15 de julho de 2026
Resposta da Protyre Autocare - Rhyl
Dear C G ,
Thank you for your feedback.
We are pleased to hear that you had great service from the team once the correct booking was located at our Rhyl branch.
However, we are sorry to hear there was an issue with the booking confirmation due to using an iPhone.
We would like the chance to investigate this matter further for you; therefore, your concerns have been brought to the attention of the Manager, and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Knowledge
The staff were very helpful and friendly the prices are average great service easy to book on line and they are quick
7 de julho de 2026
Resposta da Protyre Autocare - Rhyl
Hello Michelle,
We would like to thank you for sharing your feedback regarding the service you received at our Rhyl branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Nice friendly staff ,comfortable…
Nice friendly staff ,comfortable waiting area ,good price
10 de julho de 2026
Resposta da Protyre Autocare - Rhyl
Hello Mrs Woodhouse,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Rhyl branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
I turned up at 9.45am they took my car…
I turned up at 9.45am they took my car straight away . I went for a coffee and when I got back my car was all done. All done in 20 mins excellent service also all the staff very polite and professional. Will defo us again
8 de julho de 2026
Resposta da Protyre Autocare - Rhyl
Hello Keith,
Thank you for taking the time to share your positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers. We are delighted to hear that you are happy with the efficient and professional service you received from the team at Rhyl. We look forward to seeing you again.
Best regards,
Eddie
Customer Care - Protyre
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