Super team , great communication and prices when you pre book on line. Excellent customer service and car was ready before due collection time with a full breakdown verbally and written on work carrie... Ver mais
A empresa respondeu
Localização
Trocar localizaçãoSoutham Drive, Southam, CV47 0RB Southam, Warwickshire, GB
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Veja o que dizem as avaliações
Reliable and trustworthy. They charged a fair price, conducted themselves professionally and did exactly what they said they would. They didn't look for additional work and treated me with respect.
A empresa respondeu
I booked in for a battery check Thursday night, took it in 8.30 Friday morning and the battery was checked and changed before 12. I have been going to Southam Tyres for a couple of years now and won't... Ver mais
A empresa respondeu
Have been using ProTyre Southam for last 3 years for my MOT, Service and other repairs. Honest Garage, Explain everything clearly and charge accordingly.
A empresa respondeu
Detalhes da empresa
- Loja de Pneus
- Loja de Freios
- Loja de Baterias de Carro
- Oficina de Inspeção Veicular
- Serviço de Motorista
- Serviço de alinhamento e balanceamento
Sobre Protyre Autocare - Southam
Escrito pela empresa
Escrito pela empresa
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Informações de contato
Southam Drive, Southam, CV47 0RB, Southam, Warwickshire, Reino Unido
- 01926 813510
4,7
Excelente
1 mil avaliações
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Helpful staff and sorted my tyres out…
Helpful staff and sorted my tyres out quickly
15 de setembro de 2025
Resposta da Protyre Autocare - Southam
Dear Paul,
We appreciate you taking the time to leave us feedback.
We're happy to hear our staff at our Southam branch were helpful and efficiently resolved your tire issue.
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Had a problem with a missing locking…
Had a problem with a missing locking nut, but when obtained the tyres were fitted immediately.
3 de setembro de 2025
Customer service is outstanding every…
Customer service is outstanding every time
3 de setembro de 2025
good service
good service, friendly, fast, reliable, and reasonably inexpensive.
1 de setembro de 2025
Disappointing
I ordered and paid for two tyres on line on the 7th August and made appointment for the 12th August , on arriving my car was taken into the tyre bay and work started, I was then told they only had one tyre and world phone when the other arrived, no phone received, I phoned on the 15th to be told the tyre had arrived and an appointment was made for the 20th.
Although I was offered free tracking I declined as it did not need doing, the staff were very courteous I am but I still had to make two trips not of may making, not sure if I’ll use Protyre again.
29 de agosto de 2025
Avaliação não solicitada
Resposta da Protyre Autocare - Southam
Dear Robin Bayliss,
Thank you for raising your concerns.
As per our response to your previous review in regards to this, the Area Manager has been notified of this matter and will be in touch as soon as they can to discuss this further with you.
Kindest regards,
Georgia
Customer Care - Protyre
Great Service
I was a little early but they accommodated me and were finished in quick time.
20 de agosto de 2025
Mot and Car Servicing
Staffs are friendly and the car servicing is good and accurate.
18 de agosto de 2025
Resposta da Protyre Autocare - Southam
Hello Customer,
We would like to thank you for sharing your feedback regarding the service you received at our Southam branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
I agree with Marcus
I agree with Marcus.
I went today to book MOT & SERVICE & I also was quoted a far higher price (£80) than the price shown on line & told that the summer offer only applied to online booking!
Was told that it is a general thing to find prices cheaper when buying on line. Not true! I did not book!
Just had a reply from Protyre asking me to contact them to discuss my view. The service centre made it clear to me that if I drove too see them then I would have to pay more. No problem if that's Protyre's policy. They obviously don't need my custom so I won't be contacting them again.
I've had four new tyres & an Aircon Regas with them in the last six months, very happy so thought I'd use them for my MOT & SERVICE. I am happy to pay the going price for any service but not when it's cheaper booking through the website, it's not fair so on that principle I will stick with my usual dealer garage.
14 de agosto de 2025
Avaliação não solicitada
Resposta da Protyre Autocare - Southam
Dear Judith Parker,
Thank you for notifying us of your concerns regarding the pricing structure.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kind regards,
Eddie
Customer Care - Protyre
Friendly and knowledgeable staff
Friendly and knowledgeable staff. Would definitely go back.
13 de agosto de 2025
Easy to buy tyres on line and book…
Easy to buy tyres on line and book fitting.
Staff always pleasant
Have been coming for many years and will continue.
11 de agosto de 2025
Excellent service
Excellent service, work completed quickly after discovering the issue. New wheel baring completed same day. Thanks to Baz for the work
11 de agosto de 2025
Excellent
Excellent! I had a flat tyre, and although the team at Southam was very busy and stretched, they went out of their way to fit me in so I was able to be back on the road the same day. Much appreciated guys, thank you!
4 de agosto de 2025
Not as helpful as Protyre Leamington
Not as helpful as Protyre Leamington. Staff far too disinterested and sorting lunch out was more important.
They did however fit the correct tyres reasonably efficiently and were helpful when I couldn’t find the wheel nut key.
30 de julho de 2025
Resposta da Protyre Autocare - Southam
Dear Steve ,
Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Southam branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Resposta da Protyre Autocare - Southam
Dear Jenny,
Thank you for leaving us a review and we are sorry to hear that you feel this way.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
Kind regards,
Eddie
Customer Care - Protyre
Took over an hour to change two tyres
23 de julho de 2025
Resposta da Protyre Autocare - Southam
Dear Jan,
Thank you for bringing this to our attention and we are sorry to hear that you had a longer than expected waiting time.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
Kind regards,
Eddie
Customer Care - Protyre
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