Late afternoon, return from school run, blow out due to debris on road. Quick call to Protyre, and breakdown truck arrived in 10 minutes, emergency spare fitted, then back to Depot for new tyre and 4... Ver mais
A empresa respondeu
Localização
Trocar localizaçãoCentral Garage, Tiers Cross, SA62 3DA Tiers, Haverfordwest, GB
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Veja o que dizem as avaliações
I got new tyres but sadly I witnessed 1 worker attend 3 jobs in quick succession whilst 2 other guys did nothing. Hardly a fair division of labour and definitely to the detriment of customers. Work... Ver mais
The tyre fitting was easy and done without fuss. Pity they weren't ready for me at the time I booked for, but they were honest and didn't keep me waiting about, I just went off and did some other stuf... Ver mais
The staff were extremely helpful, humourous, and personable. The tyres were good value. The alignment needed checking but the ramp there was in use so they arranged for this to be done at the Pembro... Ver mais
Detalhes da empresa
- Loja de Pneus
- Loja de Freios
- Loja de Baterias de Carro
- Oficina de Inspeção Veicular
- Serviço de Motorista
- Serviço de alinhamento e balanceamento
Sobre Protyre Autocare - Tiers Cross
Escrito pela empresa
Escrito pela empresa
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Informações de contato
Central Garage, Tiers Cross, SA62 3DA, Tiers, Haverfordwest, Reino Unido
- 01437 890100
4,7
Excelente
454 avaliações
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Resposta da Protyre Autocare - Tiers Cross
Hello Sam,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Tiers Cross branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Resposta da Protyre Autocare - Tiers Cross
Hello Mr Dixson,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Tiers Cross branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Having left a one star review on May…
Having left a one star review on May 26th and being promised that someone would get in touch with me , I am still waiting .
This just about sums the company up!
Thanks Protyre
8 de maio de 2026
Avaliação não solicitada
Resposta da Protyre Autocare - Tiers Cross
Dear Anne Picton,
Thank you for taking the time to provide this update.
Please accept our apologies for the delay in response from the Area Manager. We can confirm your complaint was raised with Higher Management on the 27/05/26 following your last review.
We have raised this further and asked Management to contact you as soon as possible to discuss your original concerns.
Kindest Regards,
Georgia
Customer Care - Protyre
Very friendly and swift service
Very friendly and swift service, definitely would recommend.
3 de junho de 2026
Questionable management practices
I got new tyres but sadly I witnessed 1 worker attend 3 jobs in quick succession whilst 2 other guys did nothing.
Hardly a fair division of labour and definitely to the detriment of customers.
Working as a team would have improved the situation.
22 de maio de 2026
Friendly staff.
Friendly staff.
Tyres were good value using the voucher sent.
The mechanical work took a long time and there seemed to be a lack of knowledge about my car's brake system.
And, was more expensive than I would of thought.
19 de maio de 2026
Resposta da Protyre Autocare - Tiers Cross
Dear Julian Slade,
Thank you for taking the time to share your feedback.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Extremely professional
Extremely professional and great service. I would highly recommend.
20 de maio de 2026
Was very helpful and advised me that I…
Was very helpful and advised me that I need some more tyres so I’m going back to them so they can order the ones i need the boys were so friendly
13 de maio de 2026
5 Stars
5 Stars. Available on the bank holiday at 8:30am and got my tyres replaced in no time at all. Easy to book online as well. ⭐️⭐️⭐️⭐️⭐️
4 de maio de 2026
Very helpful.
11 de maio de 2026
Protyre the staff are fantastic very…
Protyre the staff are fantastic very helpful get the work done properly on my car cant fault them mark and Rory and the staff are brilliant they even let tou know if any other problems and they sort that out thank you protyre for everything you done for me and my car would not go anywhere else good service and fantastic staff that make you laugh
6 de maio de 2026
A very good price, very pleasant staff.
I always go to Tiers Cross, A fair price, pleasant staff,
a good manager. Thank you once again.
17 de abril de 2026
Great Experience
Rory and his team are stars ⭐ ⭐ ⭐ - helpful, responsive, carry out work to a very high standard and customer service is exemplary. Would recommend big-time!
15 de abril de 2026
Avaliação não solicitada
Absolute disgrace avoid at all costs
Rating: 0/5
Took my car in for a simple nail in the tyre. First red flag: the fitter used screen wash to try and find the puncture. Yes, screen wash. He then got a public bollocking from a senior staff member right in front of me – professional.
After he “finished,” I had to ask him to put the wheel nut caps back on, which he’d completely forgotten. Basic stuff.
Then the kicker – they charged me £35 to plug a tyre. I’ve never paid more than £18 anywhere in Pembrokeshire. Absolute robbery.
Won’t be using them again. Bandits.
15 de abril de 2026
Avaliação não solicitada
Resposta da Protyre Autocare - Tiers Cross
Dear Matt Hayes,
Thank you for bringing this to our attention.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kind regards,
Eddie
Customer Care - Protyre
Very accommodating
Very accommodating , we had a puncture the day before and we're travelling back to Bournemouth, they managed to source tyres and fit them quickly. Very friendly and helpful and at a great price.
Thank you so much
15 de abril de 2026
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