Protyre Autocare - Tiers Cross Avaliações 

467
•
O TrustScore é 4.5 de um total de 5

4,7

Central Garage, Tiers Cross, SA62 3DA Tiers, Haverfordwest, GB

•

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Late afternoon, return from school run, blow out due to debris on road. Quick call to Protyre, and breakdown truck arrived in 10 minutes, emergency spare fitted, then back to Depot for new tyre and 4... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Staff went above and beyond having listened to my needs , were polite and courteous throughout . Tyres are never cheap but I was very satisfied with the outcome . Thankyou .

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We recently went to get a tyre checked as tyre pressure kept going down. They found a small puncture, which couldn't be repaired. Ordered a replacement tyre, we received a call to say it was in. New t... Ver mais

Avaliado com 5 de um total de 5 estrelas

What great service by ProTyre, I turned up at the Haverfordwest Branch and they redirected me to Tiers Cross Rory and the fittings team were very accommodating given I just turned up without a pr... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de Pneus
  2. também em
  3. Loja de Baterias de Carro
  4. Loja de Freios
  5. Oficina de Inspeção Veicular
  6. Serviço de alinhamento e balanceamento
  7. Serviço de Motorista

Escrito pela empresa

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Informações de contato

  • Central Garage, Tiers Cross, SA62 3DA, Tiers, Haverfordwest, Reino Unido

  • 01437 890100

4,7

Excelente

O TrustScore é 4.5 de um total de 5

467 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,7

Todas as avaliações

(467)

33.081 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Excellent service

Excellent service

27 de outubro de 2025
logotipo da Protyre Autocare - Tiers Cross

Resposta da Protyre Autocare - Tiers Cross

Hello Martyn,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Tiers Cross branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Avaliado com 5 de um total de 5 estrelas

The staff were very helpful and…

The staff were very helpful and informative. They fixed the problem very quickly and told me exactly how it happened

22 de outubro de 2025
logotipo da Protyre Autocare - Tiers Cross

Resposta da Protyre Autocare - Tiers Cross

Dear Mr Mills

We appreciate you sharing your experience you had with our team at our Tiers Cross branch.

We're happy to hear that our team was helpful and informative, resolving the issue quickly and explaining the cause clearly.

we will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

Avaliado com 5 de um total de 5 estrelas

excellent service all of them were so…

excellent service all of them were so helpful i would recommend them 5 star service

22 de outubro de 2025
logotipo da Protyre Autocare - Tiers Cross

Resposta da Protyre Autocare - Tiers Cross

Hello Stephen​,

We would like to thank you for sharing your feedback regarding the service you received at our Tiers Cross branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Avaliado com 5 de um total de 5 estrelas

Exceptional service. Highly recommend

Late afternoon, return from school run, blow out due to debris on road. Quick call to Protyre, and breakdown truck arrived in 10 minutes, emergency spare fitted, then back to Depot for new tyre and 4 wheel drive tracking. Back on road within one hour. Exceptional service - very friendly knowledgable staff, excellent service and good value. Highly recommend.

17 de outubro de 2025
logotipo da Protyre Autocare - Tiers Cross

Resposta da Protyre Autocare - Tiers Cross

Dear Calmharbour,

We appreciate you taking the time to share your experience you had with our team at our Tiers Cross branch .

We're happy to hear that our team provided such prompt and efficient service during your roadside emergency.

It's great to know you were back on the road so quickly!

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
customer care - Protyre

Avaliado com 5 de um total de 5 estrelas

Professional Efficient & Friendly

While on holiday recently, I’ve had two problems with my car. The first a tyre pressure sensor issue, was investigated fully and sorted by Mark and I was on my way thirty minutes later. The next day I went to start the car and the battery had died. As I’d had such great service the day before I contacted Protyre and they had the correct battery in stock so I took the car over (jump-started) and having confirmed the battery was the problem it was replaced at a very reasonable price. The team here are very welcoming, friendly and professional and I’d recommend this branch of Protyre to anyone.

17 de outubro de 2025
Avaliação não solicitada
logotipo da Protyre Autocare - Tiers Cross

Resposta da Protyre Autocare - Tiers Cross

Hello Islwyn,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Tiers Cross branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Avaliado com 5 de um total de 5 estrelas

Simply fantastic service

I called this branch of Protyre when I quickly needed tyres for an unexpected drive of over 350 miles. Although it was late afternoon they sourced my 20” tyres from another branch and fitted them at a very competitive price. I will definitely use these guys again and recommend them. Well done all the team there. I visited on Tuesday 14th October 25

14 de outubro de 2025
Avaliação não solicitada
logotipo da Protyre Autocare - Tiers Cross

Resposta da Protyre Autocare - Tiers Cross

Hello David,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Tiers Cross branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Avaliado com 5 de um total de 5 estrelas

What great service by ProTyre- 3 tyres to the good 👍

What great service by ProTyre, I turned up at the Haverfordwest Branch and they redirected me to Tiers Cross
Rory and the fittings team were very accommodating given I just turned up without a prior appointment
Prompt work, coffee included and three new tyres all in space of an hour
Would highly recommend this company
Will be back for the other tyre when needed 😂
Thanks All

15 de outubro de 2025
logotipo da Protyre Autocare - Tiers Cross

Resposta da Protyre Autocare - Tiers Cross

Hello Stephen,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Tiers Cross branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Avaliado com 5 de um total de 5 estrelas

An excellent experience every time I…

An excellent experience every time I use Central Garage. The advice and support is invaluable. The team always make time to listen to concerns and make professional suggestions for a cost effective way ahead. I highly recommend them.
Diolch yn fawr - Thank you!

2 de outubro de 2025
logotipo da Protyre Autocare - Tiers Cross

Resposta da Protyre Autocare - Tiers Cross

Dear Mr Morgan,

We're happy to hear that you consistently have an excellent experience at our Tiers Cross branch .

We appreciate that you value the advice and support provided. It's great to know our team listens to your concerns and offers professional suggestions.

Thank you for the recommendation!

We will look forwards to welcoming you again in the future,
Kind regards
Kayliegh
Customer care - Protyre

Avaliado com 5 de um total de 5 estrelas

Great experience

This was the first time using this company for tyres they were very friendly from my telephone call to my visit and very helpful I highly recommend them

1 de outubro de 2025
Avaliado com 4 de um total de 5 estrelas

Friendly honest advice

Friendly honest advice

15 de setembro de 2025
logotipo da Protyre Autocare - Tiers Cross

Resposta da Protyre Autocare - Tiers Cross

Hello Morgan​,

We would like to thank you for sharing your feedback regarding the service you received at our Tiers Cross branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Avaliado com 5 de um total de 5 estrelas

Exceptional.

Exceptional.
I came in on spec for wheel alignment and it instantly and perfectly at a reasonable price.
The manager was very polite plus a free cup of coffee too.

17 de setembro de 2025
logotipo da Protyre Autocare - Tiers Cross

Resposta da Protyre Autocare - Tiers Cross

Hello Andrew,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Tiers Cross branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Avaliado com 1 de um total de 5 estrelas

Poor Workmanship

I booked to have new front brake discs and pads after my car failed an MOT. The garage gave me an appointment for the next day which I was delighted with. I left my car with the garage but never got a call to say it was ready to get picked up. When I returned, I was told that they had called. After checking what number they had form me, we realised that a member of staff previously (approx. 5 years previously) noted my phone number incorrectly. He wrote 1 instead of 7 for one of the phone numbers. So that cleared that up.
I drove my car away and found that the brakes were much better and didn't shudder as it did before. I parked up my car and I didn't use it for a few days.
I went to drive it to watch my grandchild play rugby but after a short while, I heard a noise coming from the front of the car. I had a 2-hour drive ahead of me on the A40 trunk road, dual carriageway and then motorway (M4). Before I got far, the noise becomes worse, so I phone the AA. I had to wait for 1 hour 45 minutes for the AA to get to me so this meant I wouldn’t get to Cardiff to watch my grandson play rugby.
The AA mechanic found that the wheel nuts on the near side front wheel was very loose and he said another 5 minutes driving, I would have lost the wheel totally, which would have been catastrophic. On inspecting the off side front wheel, the AA mechanic found that they hadn't been tightened up to the required torque either. As the car had been at Pro tyre very recently, we can only assume that the person fitting the wheels back on, didn't tighten the wheel nut by the required amount. If we had an accident we could have died and then I doubt if that person responsible would have been prosecuted for manslaughter. We’ll never know thank goodness.
There needs to be an inquiry to find out who the person was that didn't do his job to the required standard and given training and directed to make sure it doesn't happen again to anyone else. If I carried on much further on the trip, it could have ended in disaster for my wife and I.

15 de setembro de 2025
logotipo da Protyre Autocare - Tiers Cross

Resposta da Protyre Autocare - Tiers Cross

Dear Huw Aled Evans ,

Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Tiers Cross branch has not been a positive one for you on this occasion.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

Avaliado com 5 de um total de 5 estrelas

I turned up on spec to get my front…

I turned up on spec to get my front wheel alignment done. What a service, the car went straight in and I was immediately offered free coffee. The work was done in under ten minutes for a very reasonable £46.
The staff and particularly the manager were extremely helpful and polite, as was the lady in the town branch of Protyre who told me to come over to this branch.
Recommended !

12 de setembro de 2025
Avaliação não solicitada

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