Protyre Autocare - Weston Super Mare Avaliações 

1.100
O TrustScore é 4.5 de um total de 5

4,6

Winterstoke Road, Weston Super Mare, BS23 3YG Weston Super Mare, North Somerset, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Polite knowledgeable staff, offering top quality service, prepared to talk in understandable language and provide you with options on what you require not just a hard sale on extras, quoting fair pri... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

The customer service I received from Matt on the counter was exceptional. He explained everything from the start and kept me updated at each stage of my vehicle repair journey as it was not straight f... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Had my new tyre fitted after finding a bad puncture and ordering online the day before, the guys were fantastic as always. The chap on the reception was welcoming when we arrived and said hello to my... Ver mais

Avaliado com 4 de um total de 5 estrelas

Easy to book MOT, carried out quickly, new tyre needed and located and car booked in for next day. Seating/waiting area could be made more comfortable with just a few hundred £, maybe a table and som... Ver mais


Detalhes da empresa

  1. Loja de Pneus
  2. Loja de Freios
  3. Loja de Baterias de Carro
  4. Oficina de Inspeção Veicular
  5. Serviço de Motorista
  6. Serviço de alinhamento e balanceamento

Escrito pela empresa

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Informações de contato

  • Winterstoke Road, Weston Super Mare, BS23 3YG, Weston Super Mare, North Somerset, Reino Unido

  • 01934 429910

4,6

Excelente

O TrustScore é 4.5 de um total de 5

1 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

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4,6

Todas as avaliações

(1.100)

33.010 avaliações nos últimos 12 meses

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Avaliado com 2 de um total de 5 estrelas

Took over 3 hours ..poor service

Took over 3 hours without any real updates, told it would be 45mins to 1 hour, as we were returning an hour later phone call to advise needed new tyre, when we asked prices, phone was hung up, we rang twice more to be hung up on a 2nd time and funally said yes on 3rd call. Told it would be 15 minutes, went back after 30.. still not put on car. Watched as car tjat arrived after me had 2 tyres replaced and left before the girl, who left my car to do later car, retuened and finally fitted my tyre. No apoligies, no consideration, no service.

28 de julho de 2025
logotipo da Protyre Autocare - Weston Super Mare

Resposta da Protyre Autocare - Weston Super Mare

Dear Jeanette Lines,

Thank you for bringing this to our attention. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

Kind regards,
Eddie
Customer Care - Protyre

Avaliado com 4 de um total de 5 estrelas

Easy to book MOT

Easy to book MOT, carried out quickly, new tyre needed and located and car booked in for next day.
Seating/waiting area could be made more comfortable with just a few hundred £, maybe a table and somewhere to plug in a laptop. Not sure if the coffee machine was working, the snack dispenser below was empty and off so I though the drinks machine was too.

21 de julho de 2025
Avaliado com 5 de um total de 5 estrelas

Excellent service

18 de julho de 2025
logotipo da Protyre Autocare - Weston Super Mare

Resposta da Protyre Autocare - Weston Super Mare

Hello Mrs Geddes,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Weston Super Mare branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care - Protyre

Avaliado com 1 de um total de 5 estrelas

Didn’t know what they were doing

My car went in it lost power they replaced plugs and coils charged me £437 said car was ready I drove car 1 mile same thing happened car should have never left garage now they say I need new engine unbelievable amateurs didn’t have a clue stay away

18 de julho de 2025
logotipo da Protyre Autocare - Weston Super Mare

Resposta da Protyre Autocare - Weston Super Mare

Dear Andrew Llewellyn,

Thank you for bringing this to our attention and we are sorry to hear that you are unhappy with your recent experience. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

Avaliado com 5 de um total de 5 estrelas

Great experience at Protyre

As usual, my experience at Protyre Weston super Mare was extremely good. They were very informative about my future service options and my type change was very quick

14 de julho de 2025
Avaliado com 2 de um total de 5 estrelas

The same as last time

The same as last time. I was promised a phone call to let me know when the tyre was in the depot and I heard nothing.

9 de julho de 2025
logotipo da Protyre Autocare - Weston Super Mare

Resposta da Protyre Autocare - Weston Super Mare

Dear Colin ,

Thank you for taking the time to raise your concerns . We are sorry to hear that your recent visit to our  Weston Super Mare branch has not been a positive one for you on this occasion.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

Avaliado com 5 de um total de 5 estrelas

Another good job completed

Another good job completed by Protyre. They are very honest and reliable. Would thoroughly recommend them.

30 de junho de 2025
logotipo da Protyre Autocare - Weston Super Mare

Resposta da Protyre Autocare - Weston Super Mare

Hello M Pritchard,

We're happy to hear that you had another positive experience with us! We appreciate your trust in our honesty and reliability, and we value your recommendation.

Best regards,
Eddie
Customer Care - Protyre

Avaliado com 5 de um total de 5 estrelas

Always bring my cars here for the MOT

Always bring my cars here for the MOT, always completed quickly and on time, excellent service.

30 de junho de 2025
logotipo da Protyre Autocare - Weston Super Mare

Resposta da Protyre Autocare - Weston Super Mare

Hello Debbie,

We're happy to hear that your MOTs are always completed quickly and on time! We appreciate your continued patronage and thank you for your excellent feedback.

Best regards,
Eddie
Customer Care - Protyre

Avaliado com 5 de um total de 5 estrelas

MOT appointment

From reception to having my MOT done, service was exceptional and professional. Thank you to all who made my experience a very good one.

30 de junho de 2025
Avaliado com 5 de um total de 5 estrelas

Very helpful and kept me informed if…

Very helpful and kept me informed if anything was needed.gave me an instant quote for the work that was needed and was done the next day which put me back on the road with no hassle.

25 de junho de 2025
logotipo da Protyre Autocare - Weston Super Mare

Resposta da Protyre Autocare - Weston Super Mare

Dear John,
We're happy to hear that our prompt service and clear communication helped get you back on the road quickly and without any trouble.
Thank you for your positive feedback!
We will Look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer Care - Protyre

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