Providence Avaliações 

Really great ! No issues experienced

Good customer service

I was reading reviews but no thanks would not want to invest on this insurance at all Thanks to all the people who posted reviews!

Started the Providence compass saving plan in 2018 as an expat. Fortunately stopped to pay any more funds into this"growing plan". The money is locked until another 8 years or something until I can get it back without deduction. (Maybe, hopefully, let's see) They promised to create some +5% annually. The performance within 7 years is actually -15%. So, they didn't even manage to cover any inflation. By far the worst investment I've ever made. Absolute scam.
Update: Providence just started to deduct an annual "administration fee" of approx. 1600 EUR in addition to the monthly 40 EUR (considering a total investment of 13000 EUR). This "growing plan" just became even a bigger joke. No plan will actually generate 15% annually to cover these fees. They apparently calculate their "administration fee" according to the total amount that the client claimed to pay them quarterly over the years when the policy was signed. Regardless weather this amount has really been paid or not. So, if you lose your job and can't (or don't want to) give them your money as stipulated in the contract anymore, they gradually take everything you already gave them. I just signed the surrender form since the "administration fee" will get even higher in the future I assume. Got 1000 EUR back, everything else is lost. My advise: STAY AWAY from these criminals

Highest prices youll find on the market with very little to show for it. Stay away

Providence + de Vere

It is clear to me that you are not responsible for the financial disaster caused by the investments suggested by de Vere. Interestingly, de Vere ensures that its advisors rotate so frequently (in my case, four in five years) that, in the end, they claim they are not responsible either because someone else sold those structured notes. In short, no one ever takes responsibility.

It is also clear to me that you charge commissions entirely disconnected from the client’s performance, which essentially results in completely misaligned interests between both parties. While I have lost USD 19K on a single structured note (including accumulated inflation), you have collected over USD 6K in commissions and fees. But in this, you are correct—this is what the contract states, so I am the first one responsible for subjecting myself to such an absurd service. Here, I am simply recommending to all readers that they do not make the same mistake I did and always seek financial advisors and institutions whose commissions are aligned with their performance as clients. Clearly, you do not care whether a client loses money, as you always win. My mistake, as I said. Your abuse.

Lastly, it would be helpful if you could explain why, once the structured note matures, you hold your clients’ funds hostage for an additional three weeks just to process a transfer that should take mere hours or, at most, a couple of days. In fact, you don’t even respond to your financial advisors’ calls or emails, to the extent that the client ends up having to chase after you. As a result, your commissions become even more offensive.

So, dear readers, always steer clear of de Vere and always steer clear of Providence. Find people who make money—plenty of it—always alongside you, and who treat you as you deserve.

Thiefs, lies, mainupution and pray on younger investers with limited knowledge! avoid! Cost me thousands and deserve 0 stars!

un absolute scam!! DO NOT TRUST YOUR MONEY WITH THEM! You just end up paying fees upon fees and more fees and then in the end you get negative growth with your "investment" and if you try to stop it they take more than 70% of your own money. Takes them WEEKS if not MONTHS to respond to any email or question and are very unhelpful. DO NOT TRUST THIS COMPANY OR ANY COMPANY THAT WORKS WITH THEM!!

I worked with Providence in 2022-2023. As an expat living abroad, I wanted to start building a pension to secure my future. Providence was recommended by one of my former employers, who, as I later realized, were not particularly reliable for various reasons. At the time, I was 25 and more trusting than I am now.

I began with a €300 premium per month, but the adviser often hinted that increasing the premium would be better. Unfortunately, I couldn’t afford to do so, as I was just starting my career and needed money for other priorities. I also made the mistake of not thoroughly checking the cancellation policy.

When I changed jobs in early 2023 and could no longer pay the premiums, the company strongly encouraged me to find a way to continue until I had contributed €10,000 to freeze the plan. This, they claimed, would establish a "safe" base to resume the plan in the future. I decided not to proceed, and as a result, I lost all the money I had already invested.

In my opinion, Providence might be a good choice if you’re financially secure and can easily afford €300 or more per month without worrying. However, for those with tighter budgets or less financial flexibility, I would advise careful consideration before committing. Unfortunately, based on my experience, I cannot recommend the company.

Dubious security. Asked to provide credit card information by email. When pointing out that it is not secure and asked if they have a secure alternative, the answer was that I can attach the info with a password protected ZIP. Stay away from this company.

No answer to basic a email communication,failure to release my funds when requestedand instructed to do so a month now and nothing??

I have been trying to make a withdrawal from my Providence Life account for over 6 weeks! They do not respond to my repeated requests and I fear my investments are lost. DO NOT USE THIS COMPANY!!!!

Best investment bond in the market and incredible back office support. Jo is always responsive and I’ll continue using them going forward

Providence have been supporting me and my clients for 6 years in one capacity or another.

Over that time, I've seen the products upgraded, the costs for clients have gone down and their service levels have gone up.

I've been working with Providence for almost 8 years now and their service levels are excellent. Responsive team and superb account manager in Joanne Mongey. I look forward to doing more business with them for many years to come

Delighted with the service . Jo is incredible , gets back to me with queries quickly and is a pleasure to work with

Excellent company. I have dealt with Providence for many years and have many happy client's with their solutions. When Financial Adviser's aren't transparent with client's and don't explain the fees correctly, this can have a negative effect on Providence however this is not a Providence issue, this would be down the the adviser not explaining properly to their clients.

Providence provide brilliant solutions for expat's and give great loyalty bonuses to their clients.

Stay well away. Very very questionable ethics, unscrupulous with non too transparent fees, charges and commisions.
I am conducting a legal case against the hidden and undisclosed 1% Marketing fee on my pension policy. This is supported by my former FA at Devere. also STM are in bed with PLL. and collude. Up until 2016 all 3 entities were associated partners with NG and Devere via shareholdings.
Client claims have been sucessful in Malta, with the FSC Arbiter, Alfred Milfsud awarding in favour.

I have been saving since 2019 into compass saving with monthly deduction stable, but since then no growth at all, simply deduction of fees and no one follow to ensure policy performance, why do keep such policy with no growth at all. No clear at all what fees, deduction made on my policy, upon asking to withdraw, then threaten if huge lose ...