Pumpmaster Ltd Avaliações 

87
•
O TrustScore é 4 de um total de 5

4,2

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Described the issue of slow draining, was quoted £125+VAT for a Saniflow unit service. Engineer was here for 15 minutes, said the unit didn't need servicing and they don't touch the pipework.... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Awesome!!! Had a brand new Sanislim to replace our 13/14 year old Sanislim in the ensuite. Wasn’t working after being refitted with my regular plumber. Pumpmaster sent out their local Saniflo engine... Ver mais

Avaliado com 5 de um total de 5 estrelas

Called pump master in to fix a Saniflo unit. Engineer Darren arrived on time was friendly and helpful. Warned me beforehand that it may not be fixable. Very knowledgable. Explained why the unit had f... Ver mais

Avaliado com 5 de um total de 5 estrelas

What can I say, I rang in a panic with problem unit on free tel no 0800 2922542 Call was answered quickly with a very friendly and helpful lady, they put me at ease and organised a speedy (Guildford)... Ver mais

Detalhes da empresa

  1. Consertos
  2. também em
  3. Assistência Técnica de Eletrodomésticos
  4. Encanador
  5. Equipamentos e serviços de bombeamento
  6. Serviço de atendimento de Eletrodomésticos
  7. Serviço de conserto de eletrodomésticos

Escrito pela empresa

We are a UK-based company specialising in the service, repair, and maintenance of Saniflo toilets, sinks, and shower pumps. With years of experience in the industry, our team of certified technicians is committed to providing reliable and efficient solutions for all your Saniflo system needs. Whether it's in a residential, commercial, or industrial setting, we take pride in delivering high-quality workmanship and exceptional customer service, ensuring that every job is completed to the highest standards. As a trusted name in the field, we offer quick response times, transparent pricing, and personalised service tailored to meet your specific requirements. Our goal is to provide our customers with peace of mind, knowing that their Saniflo systems are in the hands of experienced professionals.


Informações de contato

4,2

Muito Bom

O TrustScore é 4 de um total de 5

87 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 50% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,2

Todas as avaliações

(87)

13 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Pumpmaster are altogether excellent

Pumpmaster were prompt, efficient and excellent value. Our engineer (Darren) was on time, called ahead and fixed and serviced our system quickly leaving the area spotless. I whole heartedly recommend them :)

15 de fevereiro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Within 2 days of phoning Saniflo I had…

Within 2 days of phoning Saniflo I had an appointment arranged to suit my working day. The person in the office was really polite and helpful over the telephone.
Mark their technician arrived on time. He was polite, thoughtful and clearly very experienced in his job. He identified the problem and set about getting it sorted. He fitted a new system, took away the old one and cleaned and tided up. Mark tested all the appliances and showed them to me before he left.
The whole experience was professional and painless in what was, to be frank, a rather unpleasant situation.
Thank you to all those involved. How great to get such pleasant, efficient and good customer service.

1 de fevereiro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

very good, 1st Class

What can I say, I rang in a panic with problem unit on free tel no 0800 2922542 Call was answered quickly with a very friendly and helpful lady, they put me at ease and organised a speedy (Guildford) engineer visit,I couldn't be happier all done for a fair price by nice people, I would recommend. thank you

4 de outubro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Darren was great.

Darren was great.
Really thorough.
Showed me what he'd done and what was wrong.
Left it clean and spotless and popped a handy sticker on the toilet to warn others not put anything other than tissue down the toilet. Hopefully avoiding future problems/breakdowns.
I Would recommend his services!

4 de setembro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Polite and efficient Saniflo Technicians

The polite and efficient Saniflo technicians that attended my Sanislim (Mark and Darren) over the last 2 years have, with remarkable patience, warned me that my wastepipe configuration was the root of my problems as it had a number of 'elbows' in its routing. But they tried to help and made it work as best they could. I thank them for their patience and advice as they could well have said its not worth maintaining while the wastepipe was in that condition. I have now re-routed my wastepipe with the help of a plumber with the recommenced 'non-elbow' fittings and the unit seems to be much 'happier' in its workings. Thank you Pumpmaster for your help and advice. Your engineers are worth their weight in gold.

24 de julho de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Ramon's professional help

Ramon recently attended and replaced a unit that was inferior, badly fitted and hadn't worked since I moved into the premises. He service was excellent in all respects, polite, informative, experienced and communicative. I have no hesitation
in recommending this company for their standard of customer service. Thank you Ramon.

17 de março de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great Service

Ryan, the engineer, has attended our property a few times. He is professional, courteous, and very customer centric. Quick to diagnose issues and straightforward with recommendations. A trusted trader if ever I met one.

28 de fevereiro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Phoned to give arrival time as agreed

Phoned to give arrival time as agreed, Matt a very pleasant man, clean worker and explained exactly what was wrong and what was needed, done the repair quickly and left utility room tidy as he found it.
Would use this company again and recommend them.
Charges were fair and work van carried all required spare parts.

9 de janeiro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Prompt, efficient, courteous, helpful

Had an unpleasant experience with our Saniflo during the recent cold snap.

Phoned Pumpmaster and had an appointment the very next day.

The engineer they sent was courteous, helpful, friendly and very good at his job. A really helpful guy.

In the nicest way, I hope I never have to contact Pumpmaster again but if I did I wouldn't hesitate for a second.

21 de dezembro de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Did a complete and professional service

Booked to do an annual service, Ramon went above and beyond to ensure the pump and the toilet were in tip top condition. His attention to detail and thorough approach were very reassuring

8 de dezembro de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great service

Ryan arrived promptly having called us to let its know he was on his way. He was lovely and so helpful- he ended up saving us a fortune too. Highly recommend.

30 de novembro de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Faultless service

Ramon turned up exactly on time. He was helpful, positive, professional and a credit to the company. I am thinking of replacing the Saniflo Compact in the near future and when I do, Ramon will be the man I want to fit it.

15 de novembro de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Prompt, Responsive, Quality

I have had 3 dealings with Pumpmaster now, for various issues, and in every case the people I have dealt with have been responsive, prompt, and provided a great service and communication.

1 de novembro de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Exceptional service!

Darren called ahead and arrived within the time slot and delivered a fantastic service from start to finish. Very friendly, polite and professional, talked me through all the work that was completed and answered all questions thoroughly. Job was completed very quickly!
Could not recommend enough, Darren is an absolute credit to the company!!

20 de outubro de 2022
Avaliação não solicitada

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