Pureclinica.com Avaliações 

1.245
O TrustScore é 4 de um total de 5

4,2

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Ich bestelle seit Jahren bei Pureclinica, vor allem das Bilberry Extract in dieser besonderes hohen Konzentration sowie Glucosamine & Chondroitin 1500 mg. Genau dieses Verhältnis wurde mir von meine... Ver mais

Avaliado com 2 de um total de 5 estrelas

I used to be a PureClinica customer but not any more. I ordered some Co-Q10 earlier this year but nothing arrived. I waited for a few weeks, then contacted them. We haven't got any, they said. Why did... Ver mais

Avaliado com 5 de um total de 5 estrelas

I have had bilateral knee pain for over 40 years, and I have degenerative disc disease in my lumbar and cervical spine. I have been taking Inflammease Ultra complete for almost 2 weeks - 1 tablet 30... Ver mais

Avaliado com 5 de um total de 5 estrelas

I love Pureclinica products. I have been using their hyaluronic acid tablets for myself and my horses for over a year with good results. I have just added their Collagen and HA daily tabs to... Ver mais

Detalhes da empresa

  1. Serviço de fitness e nutrição

Sobre Pureclinica.com

Escrito pela empresa

We are Pureclinica, a company founded in 2005 with three core values:

1. Produce high-strength supplements that deliver real results.
2. Offer them at an affordable price.
3. Provide thoughtful customer care independent of the business needs

We are grateful to all of our customers.

Informações de contato

4,2

Muito Bom

O TrustScore é 4 de um total de 5

1 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Não respondeu a avaliações negativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,2

Todas as avaliações

(1.245)

26 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 1 de um total de 5 estrelas

Appalling failure to communicate

I ordered supplements on 7 MAY 2024 expecting the usual prompt service. No delivery arrived. I emailed on 15 May and 17 May with no response. I telephoned on 20 May leaving a voicemail as requested, no response.
I have now raised a dispute with Paypal through which paid for the order. Purelinica continue to send me promotional material but as yet have not responded to either myself or Paypal. And they tell me I am a valued patron! Dismissive and disappointing for a customer of over a year.

24 de maio de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent customer service

Excellent customer service, every bit as good as the triple strength vitamin suppliments they sell. On time delivery completes the package. You really couldn’t ask for more.

7 de maio de 2024
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

Problemas con las Aduanas (BREXIT).

Vds. son una empresa profesional y eficiente, seria y responsable:

Pero al tener actualmente el Reino Unido el Brexit con los países de la Unión Europea, sus productos y envíos son bloqueados o requisados por las Aduanas españolas en este caso, y también en las de otros países de la Unión.

Lo cual constituye un gran problema para poder comprar sus productos, que son confiscados en la Aduana.

Reseñar que la devolución del pedido no recibido, me la hicieron ustedes con rapidez y eficacia.

Saludos.

24 de abril de 2024
Avaliado com 1 de um total de 5 estrelas

Very missleading

Puchased Saw Palmetto 3200mg with an individual strength of 320mg per tablet. What arrived was with a table strength of 160mg. I complained but was told they dont do a 320mg!
TO THIS DAY, IT IS STILL ADVERTISED ON THEIR WEB SITE AS 320mg!!!

They did refund in full however.

6 de maio de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Tremendous disappointment with this company

My package has been arriving at customs for more than 1 month and being returned to the German post office.
Tracking No.:
10720274100017827

I complained on April 5 by e-mail and the resolution of the claim has not been correct because they have sent the package again, with the same method that they returned it, and the result has been the same... as the customs He returned it to the German post office.

Tremendous disappointment with this company. I have come to wonder if it wasn't a fake website.

14 de março de 2024
Avaliação não solicitada
logotipo da Pureclinica.com

Resposta da Pureclinica.com

Hi
Firstly, thank you for your order.

I am sorry this has happened and I understand your concern and frustration.

It is obviously very annoying for anyone when ordering something online and it not arrive as expected.

From our side, we received your order and dispatched it the same day.
As you are based in Spain, we sent your order from our warehouse located in Germany to avoid complications of sending from the UK to the EU.
Sadly in your case, this did not avoid complications as it usually does.

I am not sure why the Spanish customs agency held your parcel but unfortunately we have no way to control what they do or don't do.

All we can do is respond in rapid time to situations like this and so when you informed us that the parcel was being held by Spanish customs, we didn't ask you to wait, instead we immediately shipped your order again, free of charge and offered you a refund.

There are now two parcels on their way to you, but they are being held up by customs in your country. I am confident they will both arrive, so with a bit of luck you will have double your order very soon. I have also instructed our customer service team to issue you a refund in full.

I hope this helps.
Andrew

Avaliado com 5 de um total de 5 estrelas

I love Pureclinica products

I love Pureclinica products. I have been using their hyaluronic acid tablets for myself and my horses for over a year with good results.

I have just added their Collagen and HA daily tabs to my skin care regimen in addition to their Vit B5/HA Drench Gel. I love this drench gel, it absorbs and moisturizers glide on easier.

I did have a problem with a package arriving open and one product missing. Pureclinica promptly replaced that product, no questions asked. That's customer support!!

15 de março de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Ever since my first purchase of…

Ever since my first purchase of phosphatidylserine & phosphatidylcholine I've improved speaking clearly (much better than before), my mind being less cloudy! If you love conversating, reading, even calculating, give it a try (Remeber: Breathe in by the nose, breathe out from the mouth, a few times daily, when your alone.....)!!!!

24 de março de 2024
Avaliado com 5 de um total de 5 estrelas

I think Pureclinica is really good

I think Pureclinica is really good. The products are fantastic, I use the Q10 300 mg for years and it is really excellent. The contact with the employees are very nice, they take great care of the customers, are very polite and do everything to satisfy us.
Thank you very much 🌹🌹🌹🌹

25 de março de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Good quality supplements

If you buy 6 bottles, the price goes down by 35%, plus another 10% discount offered by email. That gives their products a great value for money. But the mai reason I went for Pureclinica products (I take 6 supplements daily) is that the dosage per serving is in a single capsule. Also, the concentration of the main ingredient is quite high, therefore it ticked all the boxes for me.

1 de março de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Resolution in Progress: From Shipping Delays to Proactive Customer Service

I initially encountered some issues with my order, including stock problems and delays at the EU border, which understandably led to some disappointment. However, I must commend the customer service team for their exceptional handling of the situation. They presented me with clear options and proceeded with a replacement via Amazon Logistics for fast delivery within the EU, effectively avoiding any further border and customs issues.

While I am still waiting for the package, the approach this time feels promising, and their proactive communication and tracking updates have significantly improved my experience. The team's dedication to resolving my concerns and their commitment to customer satisfaction have not gone unnoticed.

I'm optimistic about the outcome and would like to acknowledge the team's effort and the positive steps taken to rectify the situation. Thank you for turning this experience around.

22 de fevereiro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Pureclinica happy for 20yrs

Been dealing with Pureclinica for 20 years now, that in itself should tell you all you need to know! Excellent products that work, one product that is head and shoulders above other companies is the Collegen, members have been using it for 20 years excellent product. Six stars from me.

6 de março de 2024
Avaliação não solicitada

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais