Efficient service; delivered when expected. Managed to follow instructions and fitted it on our cloakroom window in response to my husband's concern about 'privacy' when using the room, despite it ha... Ver mais
A empresa respondeu
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Veja o que dizem as avaliações
Excellent product, exactly what we needed! Details of how to get the backing film off using two pieces of masking tape at the corners much better explained/demonstrated on another company's video- sor... Ver mais
A empresa respondeu
Easy ordering - just choose your design and input the size you want, email received to confirm sizes and design and they cut and send to you! Packaging was secure and easy step by step instructions in... Ver mais
A empresa respondeu
Quick delivery. Clear instructions and if you follow these fairly easy installation. I got these reflective ones as I live on the ground floor next to the pavement. They work best when its bright o... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de cortinas e persianas
- Loja de Persianas
- Loja de decoração de design de interiores
- Loja "Faça Você Mesmo"
- Loja de artigos para reforma residencial
- Designer de interiores
Escrito pela empresa
Please note: We no longer operate an active Trustpilot review invitation programme and now invite customers to share their feedback on Google. Our Trustpilot profile contains over 14,000 verified customer reviews collected over many years. As we no longer actively invite reviews on Trustpilot, recent reviews represent only a small proportion of our customer base and may not reflect the experience of the majority of our customers. We continue to value all customer feedback and respond to every review. Purlfrost® is one of the UK's leading suppliers of window film, glass coverings and window graphics, serving homeowners and businesses nationwide. Our extensive range includes privacy window film, frosted window film, solar control film, decorative glass films, manifestation graphics, house numbers and bespoke glazing solutions, all designed to improve comfort, privacy and appearance. Since 2003, we have been manufacturing and supplying high-quality, made-to-measure and DIY-friendly window films, helping hundreds of thousands of customers transform their homes and workplaces.
Informações de contato
Unit 10 The Edge Business Centre, Humber Road, NW2 6EW, London, Reino Unido
- 020 8992 4024
- info@purlfrost.com
- www.purlfrost.com
4,8
Excelente
14 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Fiddly to install nicely but does what…
Fiddly to install nicely but does what it's supposed to.
18 de março de 2026
Resposta da Purlfrost Window Film
Many thanks for your kind words and 5⭐️ rating. It's very much appreciated. We'd love to see some pictures of your handy work on Instagram or Facebook by tagging @purlfrost. From all the team at Purlfrost.
Absolute perfection perfect cut and fit…
Absolute perfection perfect cut and fit and it looks fantastic
18 de março de 2026
Resposta da Purlfrost Window Film
Many thanks for your kind words and 5⭐️ rating. It's very much appreciated. We'd love to see some pictures of your handy work on Instagram or Facebook by tagging @purlfrost. From all the team at Purlfrost.
Looks like actual glass
Great quality, looks like actual glass. Excellent communication and fast delivery.
28 de fevereiro de 2026
Avaliação não solicitada
Resposta da Purlfrost Window Film
Many thanks for your kind words and 5⭐️ rating. It's very much appreciated. We'd love to see some pictures of your handy work on Instagram or Facebook by tagging @purlfrost. From all the team at Purlfrost.
Excellent customer service.
I messed up with my measurements initially but a quick email to Purlfrost explaining my mistake was very quickly aknowledged and acted on. The supplied goods are of very good quality and following the instructions it was very easy to fit. I had no problems from start to finish.
28 de fevereiro de 2026
Resposta da Purlfrost Window Film
Many thanks for your kind words and 5⭐️ rating. It's very much appreciated. We'd love to see some pictures of your handy work on Instagram or Facebook by tagging @purlfrost. From all the team at Purlfrost.
very good company
very reliable and my order was exactly what was required, will definitely use again
3 de março de 2026
Resposta da Purlfrost Window Film
Many thanks for your kind words and 5⭐️ rating. It's very much appreciated. We'd love to see some pictures of your handy work on Instagram or Facebook by tagging @purlfrost. From all the team at Purlfrost.
Easy to apply and very difficult to see…
Easy to apply and very difficult to see after. Great at preventing fading of soft furnishings
2 de março de 2026
Resposta da Purlfrost Window Film
Many thanks for your kind words and 5⭐️ rating. It's very much appreciated. We'd love to see some pictures of your handy work on Instagram or Facebook by tagging @purlfrost. From all the team at Purlfrost.
Door light
Easy to apply , excellent quality , easy to understand instructions. Would order again
28 de fevereiro de 2026
Resposta da Purlfrost Window Film
Many thanks for your kind words and 5⭐️ rating. It's very much appreciated. We'd love to see some pictures of your handy work on Instagram or Facebook by tagging @purlfrost. From all the team at Purlfrost.
Great quality
Great quality. Easy to install. Wide selection of designs to cater to every taste. Great for period properties. Happy to highly recommend to I all.
28 de fevereiro de 2026
Resposta da Purlfrost Window Film
Many thanks for your kind words and 5⭐️ rating. It's very much appreciated. We'd love to see some pictures of your handy work on Instagram or Facebook by tagging @purlfrost. From all the team at Purlfrost.
House number looks great
House number looks great. Delivered without any problem or issues.
25 de fevereiro de 2026
Resposta da Purlfrost Window Film
Many thanks for your kind words and 5⭐️ rating. It's very much appreciated. We'd love to see some pictures of your handy work on Instagram or Facebook by tagging @purlfrost. From all the team at Purlfrost.
Resposta da Purlfrost Window Film
Many thanks for your kind words and 5⭐️ rating. It's very much appreciated. We'd love to see some pictures of your handy work on Instagram or Facebook by tagging @purlfrost. From all the team at Purlfrost.
My wife wrote to the company on the 2nd…
My wife wrote to the company on the 2nd of March to complain that the window screen we received had marks on it that were not part of the requested design and spoiled the look of the window. No response from the company initially. UPDATE - company have since been in touch and resolved situation. Hence the improved score
2 de março de 2026
Avaliação não solicitada
Resposta da Purlfrost Window Film
Hello Patrick, very sorry to hear this.
We always respond to emails very promptly, so it's possible that your message has gone to junk mail. Could you please resend it to both of these email addresses (see below) and we can assure you will get a response.
I cannot see an order number attached to this review otherwise we would be able to identify your order and contact you directly.
Please take a look at our reviews for reassurance that this is not our style!
Send to helpdesk@purlfrost.com and info@purlfrost.com
NOTE: It's best not to attach photos to your very first email (you can follow up with them once you've received a reply) as that is likely the most cause of the message not reaching us.
Kind regards
Purlfrost
Customer experience
Good delivery and clear instructions to fit. The window film does exactly what it says on the tin!
25 de fevereiro de 2026
Resposta da Purlfrost Window Film
Many thanks for your kind words and 5⭐️ rating. It's very much appreciated. We'd love to see some pictures of your handy work on Instagram or Facebook by tagging @purlfrost. From all the team at Purlfrost.
Happy with instructionnsructbled with no…
Good instructions assembled with no problem
3 de março de 2026
Resposta da Purlfrost Window Film
Many thanks for your kind words and 5⭐️ rating. It's very much appreciated. We'd love to see some pictures of your handy work on Instagram or Facebook by tagging @purlfrost. From all the team at Purlfrost.
Quality product but I ordered wrong…
Quality product but I ordered wrong size.
Postage very pricey for size of parcel as Royal Mail is £4.99 for small parcel instead of £11.99 for the Evri delivery which is actually delivered by Royal Mail on our island.
3 de março de 2026
Resposta da Purlfrost Window Film
Many thanks for your kind words and 5⭐️ rating. It's very much appreciated. We don't use Royal Mail for delivery (directly, other than for stamps on envelopes) as they are unable to process the majority of our products which are long tubes. So sorry you fell into this gap!
Please contact us ahead of your next order and we'll see how we can address this next time.
From all the team at Purlfrost.
Great product
Great product, lovely designs to choose from and the instructions were clear and thorough. Loving the result. Would definitely recommend.
3 de março de 2026
Resposta da Purlfrost Window Film
Many thanks for your kind words and 5⭐️ rating. It's very much appreciated. We'd love to see some pictures of your handy work on Instagram or Facebook by tagging @purlfrost. From all the team at Purlfrost.
Great service.
Easy to order online. Quick delivery. Product was easy to use and looks great.
23 de fevereiro de 2026
Resposta da Purlfrost Window Film
Many thanks for your kind words and 5⭐️ rating. It's very much appreciated. We'd love to see some pictures of your handy work on Instagram or Facebook by tagging @purlfrost. From all the team at Purlfrost.
Resposta da Purlfrost Window Film
Many thanks for your kind words and 5⭐️ rating. It's very much appreciated. We'd love to see some pictures of your handy work on Instagram or Facebook by tagging @purlfrost. From all the team at Purlfrost.
Effective privacy frosted film for glazed doors
Super fast delivery of made-to-measure frosted film and required installation accessories. Instructions very clear. We needed the film to provide privacy on a glazed toilet door. We are really pleased with the result which provides an effective balance of privacy whilst still allowing sufficient transfer of light into what would otherwise be a dark corridor (light also comes through a rear window).
2 de março de 2026
Resposta da Purlfrost Window Film
Many thanks for your kind words and 5⭐️ rating. It's very much appreciated. We'd love to see some pictures of your handy work on Instagram or Facebook by tagging @purlfrost. From all the team at Purlfrost.
Prompt delivery in good order.
Prompt delivery in good order.
Clear instructions which worked.
Was confused as photo on website wasn't clear but happy with the window film -swallows on telegraph poles-when the sun is out I have swallow reflexions on the floor -lovely-just need more sun!!
1 de março de 2026
Resposta da Purlfrost Window Film
Many thanks for your kind words and 4⭐️ rating. It's very much appreciated. We'd love to see some pictures of your handy work on Instagram or Facebook by tagging @purlfrost. From all the team at Purlfrost.
Elegant update to windows
I am so glad I found this product. It is easy to use and the end result looks superb. The bespoke measurement feature is first class.
21 de fevereiro de 2026
Resposta da Purlfrost Window Film
Many thanks for your kind words and 5⭐️ rating. It's very much appreciated. We'd love to see some pictures of your handy work on Instagram or Facebook by tagging @purlfrost. From all the team at Purlfrost.
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