Racquet Depot UK Avaliações 

149
•
O TrustScore é 5 de um total de 5

4,9

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

You are always conscious ordering a product from a company online with no base in the country you are living. From ordering to delivery and small issue a couple of months using the product was solved... Ver mais

Avaliado com 5 de um total de 5 estrelas

The customer service is top notch and response is fast and professional. Delivery is always prompt and keeping me posted along the route. The Racquet Depot team really takes care of their custom... Ver mais

Avaliado com 5 de um total de 5 estrelas

Racquet Depot’s customer service is simply amazing. They dispatched items super quickly, then went out of their way to help when Royal Mail lost a return. Not only did they work out where the package... Ver mais

Avaliado com 5 de um total de 5 estrelas

Thrilled with our new Spinfire Tennis Ball machine!! It arrived the very next day after we ordered, and it’s saving us a fortune on tennis coaching! Racquet Depot were extremely helpful on the phone... Ver mais

Detalhes da empresa


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

149 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,9

Todas as avaliações

(149)

13 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

First class service, great communication

This is the first time I have used Racquet Depot and they are now my first port of call going forward.

I called to enquire about a service on a Lobster Elite 5 Tennis Ball Machine the Tuesday before Easter (around 11am) and immediately received an email confirming the conversation with details on how to send the machine via UPS, their preferred carrier.

I booked the collection, and it was collected by 10am the next day, and delivered safely to Racquet Depot Thursday PM.

I received an email on Wednesday Morning after Easter (less than 2 working days) and agreed the replacement of a few parts along with the service.

Machine dispatched Wednesday PM and it will be with me Thursday.

All the people I dealt with over the phone and by email were absolutely amazing.

23 de abril de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Appreciation in Hindsight

I've placed many an order over the years and been completely satisfied with the speed and service, especially when it comes to grommet strips for racquets, which can be a fussy nightmare trying to make sure you get the right ones. They have been there to alleviate my confusion.

Only now do I appreciate how good they are, having tried to save a few €€€ on squash strings by purchasing from a less reputable clearing house (TradeInn, may thy name be cursed) who have been stringing me along (spontaneous pun) for months now in the wake of a failed delivery. YGWYPF I think is the appropriate internet shorthand.

8 de abril de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Brilliant customer service from start…

Brilliant customer service from start to finish. Always quick responses and updates on the status of your order. Very reasonable and fast delivery from UK to Ireland, which was hassle free with no customs etc to deal with when parcel arrived. I will use this business again in the future.

7 de abril de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

You guys and gals are the best!

You guys and gals are the best!
My items arrived timely...exactly what I ordered.
This was my second order from Racquet Depot UK.
Both experiences have been totally positive.
I will certainly be doing business with you again
especially if you continue to stock
Gamma Ultra Cushion Contour tennis racket
replacement grips.

12 de março de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent service all-around

I bought a knee brace from Racquet Depot UK just over a year ago. This is a Don Joy product and it helps me massively when I am doing agile sports such as badminton with my ruptured ACL. Great braces.
Recently I had an issue with the brace and I contacted Racquet Depot for help and they were swift to resolve the issue and get me back in action. Thank you so much for an excellent customer service.
Special Thanks for Victoria for her fine updates during the support and in resolving the issue.

21 de fevereiro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Best priced tennis gear online!

Probably my favorite shop for tennis accessories (i.e grips and strings), most affordable gear online by far! and shipping is not bad timeframe wise (used regular royal mail option since I keep an inventory of gear just in case). Highly recommended!

2 de fevereiro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Incredible customer support

I had some issues due to my ignorance of not providing the data to the customs in my country and the racket depot team promptly helped me and made all the efforts towards resolving the issue. They were very kind, very attentive quick to respond and very rapidly solved my problems. Seven stars for the customer support

25 de dezembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Exceptional customer service

I placed an order with Racquet Depot UK for some badminton strings and I must say the customer service I received was just exceptional. I actually ended up asking to exchange some of the strings and the process was made so easy and professional. I will most definitely order again in the future and highly recommend.

1 de outubro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent Tennis Ball Machine Aftersale Service

I have bought two ball machines from them over the last few years. I use them regularly and encounter some technical issues. Every time I contact them for help, they reply very quickly and offer a solution. Most recently, a software upgrade to the motherboard that they manage to turnaround very quickly so that I don't miss my usual weekend session. Highly recommended

13 de setembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Absolutely TOTAL BRILLIANT and PERFECT…

Absolutely TOTAL BRILLIANT and PERFECT SERVICE and MERCHANDISE!
I WANTED to write this review about RACQUET DEPOT!
These people deserve the GLORY for the OUTSTANDING RESPECT that all of them are displaying in an elegant and friendly manner for their customers!
I already used their services several times (5) and each and every time they did everything in a perfect ACCURATE and PRECISE manner; These people are very well educated and trained! The correspondence with them was simple, clear and each time they found the BEST solution for me. Extremely promptly and clear answers, impeccable fast shipping, a behavior that I am honest, I did not find anywhere else in the World of tennis equipment! I used many other suppliers and all of them were well behind these people! These guys seems to me that their PURPOSE is to ensure that their CUSTOMERS are totally happy! An internet store SAFE, and RELIABLE! Absolutely AMAZING BRILLIANT team!

10 de julho de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent service.

Placed an order and within ten minutes received a phone call to clarify I had chosen the correct product, which was delivered the next morning!!!! Amazing service, which I have already recommended to many tennis friends.

9 de julho de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Very fast, professional and efficient customer service

The seller team is so prompt and efficient in their responses and actions. It's a joy and a breeze when I shop with Racquet Depot UK store. It always takes less than a day to fulfill my order and ordered items always met my expectations. Kuddo to the Racquet Depot UK team!

19 de abril de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Racquet Depot were Quick to respond to…

Racquet Depot were Quick to respond to my emails and supplied my ordered items in an instant thro their various shipping options available with them . I am happy to have found them on the internet and its been an awesome experience dealing with them .

31 de março de 2024
Avaliação não solicitada

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