Radiators Direct Avaliações 

95
O TrustScore é 4.5 de um total de 5

4,5

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Although my radiators are yet to be installed, they look great. I was very impressed that I was kept informed of progress every step of the way. Radiators Direct were very accountable, and I as reass... Ver mais

Avaliado com 5 de um total de 5 estrelas

Recently purchased two radiators for our redecorated livingroom. Radiators Direct have a wide choice of styles and colours on offer. Selecting and ordering was easy and they were delivered on time. We... Ver mais

Avaliado com 5 de um total de 5 estrelas

Purchased a new aluminium radiator from Radiators Direct. Very good price, for the perfect radiator for my living room. So many colour options, I couldn't go wrong.

Avaliado com 1 de um total de 5 estrelas

Sadly my order which was for two radiator wall stays. Did not live up to expectation. My order was delivered promptly however it only contained one wall stay. The company said they would send another... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de radiadores

Escrito pela empresa

Radiators Direct offers a range of the most popular radiator and towel rail products in a variety of colours and finishes. With affordable designs to suit all interior styles, we stand by our pledge, “Value and Service Direct to Your Door”. With over 20 years’ experience supplying designer radiators throughout the UK, our factory has been manufacturing radiators since 1960’s and is one of the largest designer radiator factories in Europe.

Escrito pela empresa

• Nationwide coverage • Free Delivery to UK Mainland • All products stocked in the UK • Over 30 colours and finishes • A selection of the most popular designs and sizes • Up to 20 year Guarantee • Convenient ways to pay and spread the cost • Manufactured to EN442 standards • Manufacturing radiators since 1963 from one of the largest designer radiator factories in Europe.

We hold all our products in stock in our UK warehouse, with Free Delivery on all radiators and towel rails to the UK mainland. All our products are quality guaranteed and manufactured to EN442 with a minimum 5-year warranty. This is matched by extremely efficient service, delivery from stock within 48 – 72 hours and a dedicated Customer Service Team that is ready to make your purchase as smooth as possible. Designed to add superior style, luxury and comfort to any room of your home without any compromise to functionality. Why not have a radiator that looks good AND functions well? Compliment your decor with an attractive feature and make the most of the space available, whether classic, contemporary or traditional. Our stylish range of Designer Radiators is stocked in our UK warehouse ready for dispatch to you in 48 - 72 hours. Available in white as standard, most of our ranges can also be painted locally in a range of 25 RAL colours, and 8 special or textured finishes. All our radiators are completely compliant with EU and UK legislation, independently tested, and come with a fantastic guarantee of at least 5 years.

Informações de contato

4,5

Excelente

O TrustScore é 4.5 de um total de 5

95 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,5

Todas as avaliações

(95)

31 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Great company

Great company, good delivery and always helpful on the phone.

10 de janeiro de 2022
logotipo da Radiators Direct

Resposta da Radiators Direct

Dear Ms Hatch
Thanks you for your review, we are glad to hear your feedback regarding our customer service team. We hope we can help you again in the future.

Kind regards,
The Radiators Direct Team

Avaliado com 5 de um total de 5 estrelas

Good communication

Good communication, radiator came on time. Good quality and value for money.
Very modern addition to my kitchen.

10 de janeiro de 2022
logotipo da Radiators Direct

Resposta da Radiators Direct

Dear Ms Sanders
Thank you for your review, we are happy to hear everything with your order went smoothly. We hope your kitchen is looking fabulous.

Kind regards
The Radiators Direct Team

Avaliado com 5 de um total de 5 estrelas

Very friendly and helpful service

Very friendly and helpful service. Very pleased with my radiators, they look beautiful in my new kitchen extension.

10 de janeiro de 2022
logotipo da Radiators Direct

Resposta da Radiators Direct

Dear Siobhan,
Thank you for your review, I am glad we were able to help you with your requirements, and are very pleased you like the radiators. We hope they have added a little something to your extension.

Kind regards
The Radiators Direct Team

Avaliado com 5 de um total de 5 estrelas

Towl rail

I brought a towel rail and I can't fault it in any way. The quality of the rad and valves are great. Instillation easy with all parts supplied.
Will buy another one. It was supplied and delivered on time also.

7 de outubro de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Initially I identified a concerning…

Initially I identified a concerning review and it put me off purchasing from radiators direct. I made contact with them, who were not aware of the negative review but reassured me that there products were high quality and I wouldn't be disappointed.
As such, I decided to purchase 6 radiators back in December (and delivered to Ireland) and only got them to be fitted in the last week. Radiators working well and look fantastic. Would recommend radiators direct. Very happy with purchase.

7 de abril de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great service and stunning radiators

We purchased 6 radiators from Radiators Direct including two towel rails and the whole experience was great from start to finish. Helpful, knowledgeable and thorough customer service support and our house is now full of beautiful radiators and towel rails.
We are very satisfied with the service we received and would recommend Radiators Direct to anyone.

16 de março de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great choice of products

Great choice of products, website easy to navigate and to see the different options available. Delivery was prompt and the radiator is perfect. We opted for a bare metal lacquer finish on our new radiator which fits in really well in our kitchen- our plumber was really impressed and said he would be recommending the site to his other customers too. Thank you, we will be back when it comes to doing the next room in our house!

3 de março de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Lovely company to do business with.

I did order a rad with a colour finish but when I looked further into it the rad would have projected to far out from the wall in our small toilet so I had to cancel the purchase. I got an immediate refund, they were most understanding. Lovely people to do business with. Would definitely recommend dealing with this company

3 de março de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Love the radiators, and service as promised

Had their Saxon radiators throughout our house. 9 radiators in total. They look great, so much better then the old boring radiators, and they throw the heat out. The 7 white ones turned up on time, and the delivery service was excellent, with a phone call to arrange a convenient time. I had two painted to match the kitchen units, and they came a couple of weeks later as promised.

3 de março de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

An excellent service and product

An excellent service and product. Delivery was prompt and included a predelivery phone call advising of time of delivery which was very helpful. I am very pleased with my radiator and would have no hesitation in using this company in the future

3 de março de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Beautiful rads

Beautiful rads - the best my plumber has ever seen. The were a special bronze finish which worked perfectly with our rustic cottage.

3 de março de 2021
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

A bit of a disaster....

A bit of a disaster from start to end. Took 2 weeks to ship the radiator (after a chasing email.) The radiator then arrived in an opened box sealed with sellotape. Damage to the radiator and the fixings kit again opened and sealed with tape and pieces missing.
A further week to collect it and another 3 or 4 days to receive the refund. I wouldn’t be able to provide a recommendation based on my experience.

3 de março de 2021
Avaliação não solicitada
logotipo da Radiators Direct

Resposta da Radiators Direct

Dear Mr Marlow,
We apologise for the service you have received, we pride ourselves on giving the best possible service we can to all customers and would acknowledge the service you received was far below the standards which we set ourselves. It is extremely disappointing for all concerned that you have not experienced service up to our usual standard. We do hope that you may give us the opportunity to provide you with the service that you should have received in the future, and if there is anything we can help with please do not hesitate to contact us.
Kind regards
The Radiators Direct Team

Avaliado com 5 de um total de 5 estrelas

Simple, excellent service

Was easy finding some radiators that we wanted online. The product photography was very good and accurate. Delivery was painless and very happy with them now they are fitted.

3 de março de 2021
Avaliação não solicitada

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