I ordered a new bag - Ridgeway Gardens in Naval colour from the virtual website on Monday 20th July 2026, excellent price, it arrived Wednesday morning the 22nd July 2026. Extremely fast delivery (les... Ver mais
A empresa respondeu
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Beware of ordering anything from Radley. Their customer service contact point seems to be non existent. Probably due to closing down. Placed an order a week ago and no communication of dispatch. I nee... Ver mais
Sadly Radley are in trouble and having a clearance of their stock. Good priced items ( some seem inflated before the reduction but still offering good value when compared to previous purchases ). Deli... Ver mais
A empresa respondeu
Beautiful bags as always, lovely quality , delivered well packed. Gutted that they are closing down. They have been one of my favourite bag makers. They will leave a void behind.
Detalhes da empresa
- Loja de Malas e Bolsas
- Loja de Bolsas
- Loja de Acessórios de Moda
- Loja de artigos de couro
- Atacadista de produtos de couro
Sobre Radley London
Escrito pela empresa
Welcome to the official Trustpilot profile for Radley London.
We don’t like to brag, but we’re pretty proud of what we do. Find the handbag of your dreams on our website, or in one of our stores nationwide. You can even shop in store from the comfort of home with our virtual shopping service via WhatsApp.
We never stop striving to set a new standard for quality. As many as 20 skilled craftspeople work on every single handbag we make. And we’ve been working with some of these partners for as long as three generations. Sharing our passion for the most beautiful materials, including the highest quality leather. Ensuring it’s ethically produced.
A mark of quality and attention to detail, our signature Radley dog has been with us since the beginning. He’s instantly recognisable. And pretty popular as well. Our four-legged friend is as synonymous with Radley London as our craftsmanship. Find him proudly placed on every design, whether hiding in the key fob charm or on an adventure across our latest picture bag. He’s very well-travelled.
Show us how you style your look by tagging #MyRadley and @RadleyLondon on Instagram
We don’t like to brag, but we’re pretty proud of what we do. Find the handbag of your dreams on our website, or in one of our stores nationwide. You can even shop in store from the comfort of home with our virtual shopping service via WhatsApp.
We never stop striving to set a new standard for quality. As many as 20 skilled craftspeople work on every single handbag we make. And we’ve been working with some of these partners for as long as three generations. Sharing our passion for the most beautiful materials, including the highest quality leather. Ensuring it’s ethically produced.
A mark of quality and attention to detail, our signature Radley dog has been with us since the beginning. He’s instantly recognisable. And pretty popular as well. Our four-legged friend is as synonymous with Radley London as our craftsmanship. Find him proudly placed on every design, whether hiding in the key fob charm or on an adventure across our latest picture bag. He’s very well-travelled.
Show us how you style your look by tagging #MyRadley and @RadleyLondon on Instagram
Informações de contato
4,5
Excelente
10 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 97% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Amazing products and price
9 de junho de 2026
Resposta da Radley London
Thank you so much for your wonderful feedback!
We are absolutely thrilled to hear that you love our products and appreciate the pricing.
Your satisfaction is our top priority!😍
Sandals Came quicker than expected…
Sandals Came quicker than expected always buy Radley Nags
4 de junho de 2026
Resposta da Radley London
We're so happy to hear your sandals arrived quickly and that you're a loyal customer!
We truly appreciate your continued support.💖
Only ever placed one order but great…
Only ever placed one order but great service great products
8 de janeiro de 2026
Resposta da Radley London
We're so happy to hear that you had such a positive experience with your order!
We truly appreciate your kind words about our products and service.💕
Resposta da Radley London
We're so pleased to hear you love your beautiful new bag and that the shipping to the Czech Republic was easy!
Thank you for your wonderful review.❤️
Loved the watch but it did not work
Loved the watch but it did not work. Sent it back and received a refund within 14 days.
4 de junho de 2026
Resposta da Radley London
We appreciate your feedback regarding the watch and the refund process.
We're sorry the item didn't function as expected.
We are always working to improve our product quality.
Resposta da Radley London
Thank you for your feedback.
We are happy to hear that your experience with us was great.😍
Love the bag
Love the bag. Just as described, really lovely bag suitable for my needs. Ordered the large.
Delivery not so good. The size of the box the bag was in was too big for DPD locker. Delivery driver left it in the shop no one notified me that it had been delivered no QR code. After contact Radley by email, no luck. Do went to the shop, did my own inquiry. They had the parcel thank goodness.
11 de junho de 2026
Resposta da Radley London
We are delighted to hear you love the bag and that it suits your needs perfectly.
We truly regret the inconvenience you experienced with the delivery to the DPD locker and the subsequent lack of notification.
We are actively looking into our delivery processes to prevent similar issues from occurring in the future and to ensure a smoother experience for all our customers.
Easy to order and quick delivery of my…
Easy to order and quick delivery of my Radley smart watch.
4 de junho de 2026
Resposta da Radley London
Thank you for your wonderful review!
We are so pleased to hear that you had an easy ordering experience and received your Radley smartwatch quickly.
We appreciate you taking the time to share your positive feedback.💖
I am very happy with my new Radley bag
23 de junho de 2026
Resposta da Radley London
We are so happy to hear that you are pleased with your new bag!
💕
Thank you for sharing your positive feedback.
Very quick delivery very pleased with…
Very quick delivery very pleased with my purchase
4 de junho de 2026
Resposta da Radley London
We are so pleased to hear that you are happy with your purchase and that it arrived quickly.
Thank you for your wonderful feedback!❤️
Resposta da Radley London
Thank you for your lovely feedback!😍
Resposta da Radley London
Thank you for your wonderful review!
We are so pleased to hear that you are happy with the great quality and lovely colour of your item, and that it was well packed.💖
Great item fast delivery super service…
Great item fast delivery super service so sad we are loosing it, thank you for some beautiful bags xx
4 de junho de 2026
Resposta da Radley London
We are so grateful for your wonderful feedback and kind words about our bags and service.
We truly appreciate your support.💕
Quick delivery
Quick delivery, love how the package was plain on the outside but printed radley on the inside.
22 de junho de 2026
Resposta da Radley London
We're so happy to hear you appreciated our quick delivery and the special packaging detail!
We thank you for your kind words.❤️
Beautiful suitcase.
Large suitcase was of great quality and packaged well. Beautiful colour and delivery was very fast .
4 de junho de 2026
Resposta da Radley London
We're so happy to hear you love your new suitcase and that it arrived quickly and well-packaged.
We appreciate your wonderful feedback!😍
Very pleased with my bag from Radley I…
Very pleased with my bag from Radley I was just disappointed to find no dust bag with such an expensive item.
22 de junho de 2026
Resposta da Radley London
We're glad you're pleased with your bag!
We understand your disappointment regarding the missing dust bag.
We appreciate your feedback.💖
Resposta da Radley London
We are so happy to hear you loved the purse!
Your positive feedback truly makes our day.💕
Resposta da Radley London
We're so happy to hear that you love your new suitcase and that it arrived quickly!
We appreciate your kind words.😍
Easy to order and delivered on time
23 de junho de 2026
Resposta da Radley London
Thank you so much for taking the time to leave us such a wonderful review!
We are delighted to hear that your ordering process was smooth and that your delivery arrived promptly.
We truly appreciate your kind words.❤️
Lovely staff
Lovely staff, the shop is always welcoming. So sad you are closing as I have many items and always have a treat when I go somewhere with one of your shops.
22 de junho de 2026
Resposta da Radley London
We are truly grateful for your kind words about our staff and welcoming atmosphere.
We appreciate your loyalty through out all these years 💕
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