I ordered a new bag - Ridgeway Gardens in Naval colour from the virtual website on Monday 20th July 2026, excellent price, it arrived Wednesday morning the 22nd July 2026. Extremely fast delivery (les... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Beware of ordering anything from Radley. Their customer service contact point seems to be non existent. Probably due to closing down. Placed an order a week ago and no communication of dispatch. I nee... Ver mais
Beautiful bags as always, lovely quality , delivered well packed. Gutted that they are closing down. They have been one of my favourite bag makers. They will leave a void behind.
Sadly Radley are in trouble and having a clearance of their stock. Good priced items ( some seem inflated before the reduction but still offering good value when compared to previous purchases ). Deli... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de Malas e Bolsas
- Loja de Bolsas
- Loja de Acessórios de Moda
- Loja de artigos de couro
- Atacadista de produtos de couro
Sobre Radley London
Escrito pela empresa
Welcome to the official Trustpilot profile for Radley London.
We don’t like to brag, but we’re pretty proud of what we do. Find the handbag of your dreams on our website, or in one of our stores nationwide. You can even shop in store from the comfort of home with our virtual shopping service via WhatsApp.
We never stop striving to set a new standard for quality. As many as 20 skilled craftspeople work on every single handbag we make. And we’ve been working with some of these partners for as long as three generations. Sharing our passion for the most beautiful materials, including the highest quality leather. Ensuring it’s ethically produced.
A mark of quality and attention to detail, our signature Radley dog has been with us since the beginning. He’s instantly recognisable. And pretty popular as well. Our four-legged friend is as synonymous with Radley London as our craftsmanship. Find him proudly placed on every design, whether hiding in the key fob charm or on an adventure across our latest picture bag. He’s very well-travelled.
Show us how you style your look by tagging #MyRadley and @RadleyLondon on Instagram
We don’t like to brag, but we’re pretty proud of what we do. Find the handbag of your dreams on our website, or in one of our stores nationwide. You can even shop in store from the comfort of home with our virtual shopping service via WhatsApp.
We never stop striving to set a new standard for quality. As many as 20 skilled craftspeople work on every single handbag we make. And we’ve been working with some of these partners for as long as three generations. Sharing our passion for the most beautiful materials, including the highest quality leather. Ensuring it’s ethically produced.
A mark of quality and attention to detail, our signature Radley dog has been with us since the beginning. He’s instantly recognisable. And pretty popular as well. Our four-legged friend is as synonymous with Radley London as our craftsmanship. Find him proudly placed on every design, whether hiding in the key fob charm or on an adventure across our latest picture bag. He’s very well-travelled.
Show us how you style your look by tagging #MyRadley and @RadleyLondon on Instagram
Informações de contato
4,5
Excelente
10 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 97% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Arrived on time
22 de junho de 2026
Resposta da Radley London
Thank you for your feedback, we are glad to hear this has been received💕
Had to wait for products longer than I…
Had to wait for products longer than I thought, but beautifully packed and all the items I’m really pleased with.
5 de junho de 2026
Resposta da Radley London
We appreciate your feedback. We're glad you love the products and their packaging. We are always working to improve our delivery times.
Resposta da Radley London
We are so pleased to hear that you had such a positive experience with our service and the speed of our delivery. Thank you for your kind words 💕
Resposta da Radley London
We're so glad you love our bags! We appreciate your feedback regarding the delivery time and are always working to improve our services.
Superb product slow response
The product is superb. The time from the order to the shipping confirmation took several business days, which, in my opinion, is too long. Received over a half a dozen promotional emails before the actual shipping confirmation. It is unlikely a customer will order more if the initial order doesn't ship out promptly. Would focus more effort on fast delivery instead of advertising flood.
24 de junho de 2026
Resposta da Radley London
We appreciate your feedback and are glad you found the product superb. We understand your frustration regarding the shipping time and the volume of promotional emails.
We are actively working to improve our order processing and shipping efficiency to ensure a faster delivery experience for all our customers.
Quick delivery no hassles
19 de junho de 2026
Resposta da Radley London
We're so glad to hear that your delivery was quick and hassle-free. We truly appreciate your positive feedback 💕
It was easy to order from the website…
It was easy to order from the website and my bag came to Australia quite quickly. The bag was exactly as described and beautifully made. Def going to be a favourite this summer.
1 de maio de 2026
Resposta da Radley London
We are so pleased to hear you had such a great experience with us and love your new bag! It's wonderful to know it arrived quickly in Australia and is beautifully made. Thank you for your kind words 💕
Very prompt delivery of lovely bag that…
Very prompt delivery of lovely bag that is now added to my collection
5 de junho de 2026
Resposta da Radley London
We are so pleased to hear that you are happy with your lovely new bag and our prompt delivery! Thank you for your wonderful feedback. 💕
I love the quality and designs of these…
I love the quality and designs of these bags. Beautifully made.
I'd like to wish everyone at Radley good luck for the future and thank you all for your service to women. x
24 de junho de 2026
Resposta da Radley London
We are so happy to hear you love the quality and designs of our bags. Thank you for your kind words and continued support! 💕
Resposta da Radley London
We're so glad to hear that everything arrived as expected and promptly. We appreciate your kind words 💕
The wife loves them
24 de junho de 2026
Resposta da Radley London
We're so happy to hear that your wife loves them! Thank you for sharing your positive feedback with us 💕
Easy ordering process
Easy ordering process
Quick delivery
Items as expected
Great selection of items
Excellent quality
24 de junho de 2026
Resposta da Radley London
We are so happy to hear you had such a positive experience with us, from the easy ordering process to the quick delivery and excellent quality of your items!
Thank you for your wonderful feedback.
I was extremely satisfied with the…
I was extremely satisfied with the things that I bought that arrived promptly.
19 de junho de 2026
Resposta da Radley London
We are so pleased to hear you had such a positive experience with your recent purchase and that your items arrived promptly.
Thank you for your wonderful feedback! 💕
I love Radley
From placing my order to delivery all was good. When my bag arrived it was well packaged so no damage could take place. The bag itself is as described and beautiful, again I just wish it had come with a dust bag. Thank you Radley I am so sad what is happening to a wonderful British company.
4 de junho de 2026
Resposta da Radley London
We're so pleased to hear that your order arrived safely and that you love your beautiful new bag!
We understand your disappointment about the dust bag and appreciate you sharing your feedback.❤️
Very fast delivery with excellent…
Very fast delivery with excellent packaging. Goods as described
19 de junho de 2026
Resposta da Radley London
We're so glad to hear that your delivery was fast and the packaging was excellent!
We appreciate your positive feedback.💖
I was pleased with purchase
I was pleased with purchase but, I would of liked to have had more emails to left me know progress of order.
23 de junho de 2026
Resposta da Radley London
We're so glad you were pleased with your purchase!
We appreciate your feedback regarding order updates and will certainly consider more frequent communication.
A lovely little bag
A lovely little bag, just what I was looking for. Compact but holds all my necesites, purse, phone, keys, etc. Easy adjustable cross over body strap on both sides. I chose Carmine which is a lovely burgandy colour. Perfect. Arrived when expected and the courier left it where I asked. Very happy thank you.
22 de junho de 2026
Resposta da Radley London
We are so happy to hear you love your new bag and that it's perfect for holding all your essentials!
Thank you for sharing your positive experience with us.💕
Well wrapped up on time and delivered…
Well wrapped up on time and delivered by the post office
4 de junho de 2026
Resposta da Radley London
We are so pleased to hear that your order arrived well-packaged and on time.
We appreciate your kind words.😍
I was kept well informed about the…
I was kept well informed about the delivery process from start to finish. The product itself is lovely too
23 de junho de 2026
Resposta da Radley London
We are so pleased to hear that you were kept well-informed about your delivery and that you love your new product!
Thank you for your kind words.❤️
Amazing products and price
9 de junho de 2026
Resposta da Radley London
Thank you so much for your wonderful feedback!
We are absolutely thrilled to hear that you love our products and appreciate the pricing.
Your satisfaction is our top priority!😍
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.