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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Navigating the medical world and insurance on behalf of my grandmother has been exhausting to say the least. Thank goodness for the team at RA Fischer for making our RA Fischer a little bit easier. Je... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I can remember the countless pairs of shoes that were destroyed by my slippery feet and the countless sheets of paper that either folded onto itself and/or ripped due to my sweaty hands. My RA Fischer... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Dan is perhaps the most professional and attentive customer services provider I've ever come across. He'll patiently walk you through your entire process and kindly answer every question you may have... Ver mais

Avaliado com 2 de um total de 5 estrelas

First the customer service was great. The reason I write this is because I went through the prescription process with the doctors. Then talked with the twice to insure they had all the paperwork nee... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Fornecedor de Equipamentos médicos
  2. Fabricante de Equipamentos médicos
  3. Fornecedor de equipamentos de fisioterapia

Escrito pela empresa

Sweat less, live more. That's what we've helped people do for 30+ years. At RA Fischer Co., we invented the solution to excessive sweating from hyperhidrosis. With our home iontophoresis device, you'll finally have the confidence that your hands, feet, and underarms won't be soaked when it matters most. That big meeting. First date. Handshake after handshake. Stop wasting time with creams, sprays, and pills that don't work. Rely on the most trusted name in hyperhidrosis treatments: RA Fischer Co, proudly made in the USA. Shop now!


Informações de contato

4,3

Excelente

O TrustScore é 4.5 de um total de 5

179 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das avaliações negativas

Normalmente leva mais de 1 mês para responder

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 4 de um total de 5 estrelas

They gave me new cords and shipped it…

They gave me new cords and shipped it back without charging me anything. The next time this happened, years later, Dan talked to me multiple times: troubleshooting the machine, sending me new cords, and giving me all my options. I ended up upgrading to The Fischer: Hands and Feet.

4 de outubro de 2020
Avaliação não solicitada
logotipo da RA Fischer Co.

Resposta de RA Fischer Co.

Hi there, thanks for leaving your review! Please let us know if you have any questions about the new Fischer : )

Avaliado com 5 de um total de 5 estrelas

Lisa has been great to work with

Lisa has been great to work with! She has been prompt to help answer our questions and find out answers and helped me get started with the insurance reimbursement process. The machine seems to be helping my son so far and we are pleased to have a non drug solution to my son’s issue.

2 de outubro de 2020
Avaliação não solicitada
logotipo da RA Fischer Co.

Resposta de RA Fischer Co.

Hi Jennifer, thanks so much for sharing your experience! Glad to hear that your son is already starting to see results and that your Treatment Specialist Lisa has been able to help : ) Happy Friday, have a great weekend!

Avaliado com 5 de um total de 5 estrelas

My daughter was diagnosed with extreme…

My daughter was diagnosed with extreme hyperhidrosis of the hands, feet, and arm pits. My insurance, Kaiser Permamente only uses a third party to order a Hidrex iontophoresis unit. I had done some research on these machines and the only unit made with silicone-graphite electrodes was from RAFISCHER. Hidrex uses metal electrodes which must be replaced after a few months of use due to corrosion. Also the Fischer unit allows you to do both hands and feet at the same time which the Hidrex does not. I called Fischer and talked with Dan and in just a few minutes of talking with him, I got all my questions answered, and even better all the information about how to get my insurance company to pay for the much better Fischer 3 in one unit rather than the inferior Hidrex unit. Dan is extremely knowledgeable of his and other companys hyperhidrosis units, and he explained everything and was there to help me each step. I have never received such outstanding customer service and support from any company. If you have hyperhidrosis and need a iontophoresis unit, I highly recommend calling Fischer and talking with Dan.

25 de agosto de 2020
Avaliação não solicitada
logotipo da RA Fischer Co.

Resposta de RA Fischer Co.

Hello Lee, thank you so much for taking the time to leave such a thorough review of working with Dan. There is a lot that goes into the research process for patients, so we appreciate the value that team members like Dan bring to the patient experience. Have a great day, and enjoy your new Fischer!

Avaliado com 5 de um total de 5 estrelas

This is the best investment I’ve ever…

This is the best investment I’ve ever made. I tried so many medicine, cream, meditation and nothing worked. I kept changing doctors hoping for a better solution. Every time I was going to a business meeting or interview I would panic because I have sweaty hands and even if I Wipe them, they can still feel the sweat 😓. I cried one time because as I was typing on the keyboard the sweat was dripping from my hands. I was never able to wear sandals or flip flops. Then a dermatologist prescribed the MD2. What a life changer!! I no longer have to think about shaking people’s hands or bring napkins to meetings. I’ve been using this machine for 7 years and I didn’t have a single problem. I was checking the website last night to get new metal plates as mine are 7 years old now and not as effective to find that they have a new machine and I can get reimbursed by the insurance this time. I can’t wait to get the new one.

12 de agosto de 2020
Avaliação não solicitada
logotipo da RA Fischer Co.

Resposta de RA Fischer Co.

Hi Nadia, wow, thank you so much for sharing your experience. We're so happy to hear that our MD-2 has served you faithfully all these years. We're very much looking forward to you receiving the new device, too! Living with HH is difficult and too many people don't understand the full scope of how it can impact someone's life. Stories like this go a long way to instilling hope in others. Thank you so much, Nadia. : )

Avaliado com 5 de um total de 5 estrelas

Thanks Dan and RA Fischer!

After struggling since high school with excessive sweating, I was able to find relief through the use of an RA Fischer Co iontophoresis machine. I was pleasantly shocked by the relief! Their customer service is friendly and prompt as well. I shipped my machine to RA Fischer when it stopped working. By the time it arrived to them, it was working again. They gave me new cords and shipped it back without charging me anything. The next time this happened, years later, Dan talked to me multiple times: troubleshooting the machine, sending me new cords, and giving me all my options. I ended up upgrading to The Fischer: Hands and Feet. With Dan's help I was able to work with a remote doctor to get a prescription in quickly. When we experience a hiccup, Dan took care of interfacing with the oncalldoc to clear it up. The new machine cut my treatment time in half, which has a HUGE impact on my ability to fit it into my busy life. Thanks Dan and RA Fischer! You have increased my quality of life more than I can say!

27 de julho de 2020
Avaliação não solicitada
logotipo da RA Fischer Co.

Resposta de RA Fischer Co.

Hi there, thank you so much for taking the time to share your story with us and the hyperhidrosis community. We're so happy to hear that you're seeing success with the Fischer and that's it's helped you get some time back out of your day. After all, time is priceless! : )

Avaliado com 5 de um total de 5 estrelas

So far so good

Jessica was extremely helpful and knowledge throughout the whole ordering process. The machine is very easy to use. So far i've use the Fischer 11 times. Seen a little improvement with my hands. Looking forward to greater improvements as the weeks continue, especially on my feet.

13 de julho de 2020
Avaliação não solicitada
logotipo da RA Fischer Co.

Resposta de RA Fischer Co.

Hi Sarah, thanks so much for sharing your experience! Jessica's the best, isn't she? Feel free to reach out to her with any questions about your progress or treatment. There are always things we can talk you through to ensure you're using your iontophoresis device on the right settings, for the right amount of time, etc. Have a great week : )

Avaliado com 5 de um total de 5 estrelas

RA Fischer Outstanding Patient Care

My daughter's physician recommended I reach out to RA Fischer to purchase an iontophoresis machine. Dan spent all the time I needed to be reassured to the safety and ease of using the device. After receiving it, Dan once again spent all the time I needed going thru how to set it up and use it. Actually it turned out to be very easy to set up and use. RA Fischer prides itself and delivers on outstanding patient care and not just a quick sale. I am completely confident in this device and I know if I have any questions or concerns, Dan is only a phone call away. I highly recommend RA Fischer Co.

1 de julho de 2020
Avaliação não solicitada
logotipo da RA Fischer Co.

Resposta de RA Fischer Co.

Hi Pamela, thank you very much for taking the time to share your experience. We're so happy to hear that Dan was able to answer all of your questions. Good luck on your treatments and please let us know if there's anything else we can do for you.

Avaliado com 5 de um total de 5 estrelas

Wonder experience!

My experience with RA Fischer was wonderful! Dan is the man! He helped answer all of my questions and concerns and made my buying experience more at ease. I definitely recommend RA Fischer. Excited for the future of taking more control of hyperhydrosis!

29 de junho de 2020
Avaliação não solicitada
logotipo da RA Fischer Co.

Resposta de RA Fischer Co.

Thanks, Melinda! We loved your unboxing video : ) Please give us a call if you have any other questions!

Avaliado com 5 de um total de 5 estrelas

IT WORKS

I had the first iontophoresis machine for my sweaty hands back in 2007 and it’s been working great for me to this day. My first and only one is still working, but I wanted the new iontophoresis machine because of the auto polarity switch feature which I think will save me time during treatments, and the fact that it doesn’t use the aluminum plates so it should be safer on the body. It’s costly but for the improved way of life it has given me, it’s all worth it. It’s kept my hands bone dry as long as I do the maintenance treatments every 1.5 weeks or so

29 de maio de 2020
Avaliação não solicitada
logotipo da RA Fischer Co.

Resposta de RA Fischer Co.

Hi there, we really appreciate you taking the time to share your story with other hyperhidrosis patients. We're so happy to hear that you're one of the 91% of people who see long-term success with our device. Have a great week!

Avaliado com 5 de um total de 5 estrelas

Great device

Great device. The MD-2 is a very solid machine. Fischer staff are super responsive and helpful. Will go back again!

15 de abril de 2020
Avaliação não solicitada
logotipo da RA Fischer Co.

Resposta de RA Fischer Co.

Thanks for your feedback, PLR. We pride ourselves in our personal attention with Treatment Specialists who really care about patients like you. Enjoy the rest of your week.

Avaliado com 5 de um total de 5 estrelas

friendly, helpful, and professional service!

RA Fischer’s representatives were very helpful, and made my experience easier in purchasing from them. They were quick to respond and very professional, great customer service all around!

14 de abril de 2020
Avaliação não solicitada
logotipo da RA Fischer Co.

Resposta de RA Fischer Co.

Hello Sarah, thank you for your review. We appreciate you choosing RA Fischer and look forward to helping you see drier results!

Avaliado com 5 de um total de 5 estrelas

Our daughter has had hyperhydrosis of…

Our daughter has had hyperhydrosis of the hands since she was born. She started using the Iontophoresis machine when she was in high school. If done consistently, her hands stay dry. This machine is the only thing that keeps her hands dry. She has tried Botox shots in her hands and topical Drysol and neither worked for her. We are, and have been, very please with this machine and have owned it for approximately 12 years. Excellent product and excellent customer service.

6 de abril de 2020
Avaliação não solicitada
logotipo da RA Fischer Co.

Resposta de RA Fischer Co.

Thank you for sharing your story, Stelle. We're so happy to hear that our device has been able to help your daughter sweat-less for more than a decade now. We'll always be here to support the both of you no matter what the question or issue is. Have a great week!

Avaliado com 5 de um total de 5 estrelas

Fabulous experience!

Jessica at RA Fischer was wonderful to work with! She did all of the paperwork and guided us through the whole process. I couldn't have done it without her! My son has only been using the machine for a week, but has already noticed a marked decline in the amount of hand sweating. Absolutely recommend the machine as well as RA Fischer. Thank you!

24 de janeiro de 2020
Avaliação não solicitada
logotipo da RA Fischer Co.

Resposta de RA Fischer Co.

Hi Annemarie, happy Friday! Thanks so much for your lovely review. We're so glad to hear that your son is already seeing results. We're always here for you if you have any questions. Have a great weekend!

Avaliado com 5 de um total de 5 estrelas

Quest to Dryness!

Jessica was really helpful, understanding, and vigilant(with getting doctors papers) with helping me get the treatment i need. I received my equipment within a few days. One week in and positive responses experienced. Thank You so much

24 de janeiro de 2020
Avaliação não solicitada
logotipo da RA Fischer Co.

Resposta de RA Fischer Co.

You're very welcome! Thank you for sharing your experience with other hyperhidrosis patients. If you have any questions, we're always here. Cheers to a sweat-free 2020 : )

Avaliado com 5 de um total de 5 estrelas

Sarah was extremely helpful assisting…

RA Fischer Co was great to work with. Sarah was extremely helpful assisting me. Communication was easy and professional.

23 de janeiro de 2020
Avaliação não solicitada
logotipo da RA Fischer Co.

Resposta de RA Fischer Co.

Hi Catherine, thanks for sharing your experience! We enjoyed helping your patient through the process of getting them an iontophoresis machine. Have a great weekend!

Avaliado com 5 de um total de 5 estrelas

Excellent Experience

Working with Jessica at RA Fischer Co. to obtain this device could not have been easier. She coordinated with insurance on coverage, was responsive and courteous. It was a great experience.

The device itself is easy to use and way more effective then prior devices. So grateful RA Fischer worked with me to get this device. It is truly life changing.

17 de janeiro de 2020
Avaliação não solicitada
logotipo da RA Fischer Co.

Resposta de RA Fischer Co.

Thanks for sharing your experience! So happy to hear that your Treatment Specialist Jessica was able to make the process easy for you. Here's to a new sweat-free you in 2020 : )

Avaliado com 5 de um total de 5 estrelas

Great customer service

Worked with Jessica on getting my iontophoresis device. She worked with me to troubleshoot my device and helped me get it up and running.

16 de janeiro de 2020
Avaliação não solicitada
logotipo da RA Fischer Co.

Resposta de RA Fischer Co.

Hi Patrick, glad to hear your Treatment Specialist Jessica was able to help out! Thanks for taking the time to leave your review. Enjoy the rest of your week!

Avaliado com 4 de um total de 5 estrelas

It works great

It works great, the only draw back is I get extremely itchy hands afterwards.

24 de dezembro de 2019
Avaliação não solicitada
logotipo da RA Fischer Co.

Resposta de RA Fischer Co.

Hi Marie, glad to hear you're seeing results! Itching can sometimes be a sign of overuse. Please talk to your Treatment Specialist if you have any questions about your maintenance schedule.

Avaliado com 5 de um total de 5 estrelas

No more sweaty hands!

I have been suffering from Hyperhidrosis for as long I could remember. I tried different products with no luck. Finally my dermatologist said I should try iontophoresis. I got in contact with with Ra Fischer and spoke with a representative and they quickly got the process started. I received my machine pretty quickly and was so excited and just amazed of how fast I saw results. I am so Thankful to Sarah A. @ Ra Fischer for helping me get my machine. The process was easy from beginning to end. Yeay to DRY hands!!!!!

16 de dezembro de 2019
Avaliação não solicitada
logotipo da RA Fischer Co.

Resposta de RA Fischer Co.

Hi Alicia, thanks so much for sharing your experience! We're glad your Treatment Specialist Sarah was able to guide you through the insurance process. The even better news: you're seeing results! This year it'll be a New Year, New You for sure, Alicia! : )

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