RAMP Limited Avaliações 

2.140
O TrustScore é 4.5 de um total de 5

4,4

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I contacted Ramp Limited this morning and spoke with Aleena regarding a warning light on my vehicle. She was extremely helpful and guided me clearly through the entire process. She contacted the mai... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Easy booking of service through my current service plan. Friendly customer service agent (Jag) able to help book service in a location that suited my needs.

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I phoned up regarding an alloy repair booking and needed to update my address details at the same time. The phone support was absolutely brilliant. The agent answered every single one of my questions... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

I bought my car via Cinch and as part of maintenance plan I subscribed to RAMP. Recently, I have had a coolant issue which needed immediate attention. Brian and Jags were helpful I resolving the issue... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Mecânica de Carros

Escrito pela empresa

We provide a range of innovative repair and maintenance plans throughout the UK.


Informações de contato

4,4

Excelente

O TrustScore é 4.5 de um total de 5

2 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,4

Todas as avaliações

(2.140)

242 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Fantastic help in the phone Chloe was…

Fantastic help in the phone Chloe was really knowledgeable and helpful

15 de junho de 2026
Avaliação não solicitada
logotipo da RAMP Limited

Resposta da RAMP Limited

Hi Chris,

We truly value your 5-star review! It’s wonderful to know we could support you effectively — thank you for taking the time to share.

Avaliado com 5 de um total de 5 estrelas

Great and fast costumer service from…

Great and fast costumer service from Ramp. Many thanks to Remy who assisted me today in booking my car for service.

15 de junho de 2026
Avaliação não solicitada
logotipo da RAMP Limited

Resposta da RAMP Limited

Hi Takacs,

Thank you so much for your kind words! We'll be sure to pass your feedback on to Remy! — they’ll be so pleased to hear it. We're glad we could help!

Avaliado com 5 de um total de 5 estrelas

This the second time I have had to use…

This the second time I have had to use ramp first time was excellent now for second job just waiting for smart agent to contact me process of contacting ramp was very easy and quick thanks

12 de junho de 2026
Avaliação não solicitada
logotipo da RAMP Limited

Resposta da RAMP Limited

Hi Alan,

We’re delighted you had such a positive experience. It’s feedback like this that makes everything we do worthwhile. Thank you!

Avaliado com 5 de um total de 5 estrelas

Used now for ally repair and tyre…

Used now for ally repair and tyre replacement, quick and easy to sort and friendly when dealing with them

8 de junho de 2026
Avaliação não solicitada
logotipo da RAMP Limited

Resposta da RAMP Limited

Hi Richard,

We sincerely appreciate your feedback and 5-star rating. It’s a pleasure to know our service was helpful to you.

Avaliado com 5 de um total de 5 estrelas

The service provided by Remy today was…

The service provided by Remy today was superb. I phoned to extend my warranty and mentioned I required a service. This was arranged through a local garage to coinside with my mot.

9 de junho de 2026
Avaliação não solicitada
logotipo da RAMP Limited

Resposta da RAMP Limited

Hi Thomas,

Thank you so much for your kind words! We'll be sure to pass your feedback on to Remy! — they’ll be so pleased to hear it. We're glad we could help!

Avaliado com 5 de um total de 5 estrelas

I contacted Ramp this morning regarding dent in door

I contacted Ramp this morning regarding a repair to a dent that required work to my passenger door. By close of play same day I received notification approval and the Team would be in touch in 5 working days.
Good response and I am very happy.
Thank you.

5 de junho de 2026
Avaliação não solicitada
logotipo da RAMP Limited

Resposta da RAMP Limited

Hi Mark,

We genuinely appreciate your review — thank you! It’s great to know you felt supported, and we’ll always do our best to keep it that way.

Avaliado com 1 de um total de 5 estrelas

I phon worst customer experience of my life ed and emailed this company…

I phoned and emailed this company regarding a very small send and scratch that someone had done to my car I found this company to be very unhelpful and did not want to carry out the work witch I paid for and said it was outside the terms and conditions I asked that what am I paying for no response from them basically took my money and told me to go do one. I would keep him believe miles away from this company

3 de junho de 2026
Avaliação não solicitada
logotipo da RAMP Limited

Resposta da RAMP Limited

Hi Paul,

We're sorry to learn that you remain dissatisfied with the outcome of your request.

Following correspondence with our Customer Care and Technical Repair teams, your concerns were fully reviewed and a detailed response was provided. As explained, the damage reported was assessed against the terms and conditions of the cosmetic maintenance plan and was found to fall outside the qualifying criteria for treatment under the agreement.

We appreciate that this is not the outcome you were hoping for. However, our decision was based on the plan terms and the information supplied to us and we are required to apply those criteria consistently and fairly for all customers.

We remain happy to discuss the matter further through our formal complaints process should you wish to do so.

Avaliado com 5 de um total de 5 estrelas

Spoke to Aleena she was very helpful…

Spoke to Aleena she was very helpful and efficient and answered my questions clearly.

3 de junho de 2026
Avaliação não solicitada
logotipo da RAMP Limited

Resposta da RAMP Limited

Hi Maria,

We really appreciate you taking the time to leave this lovely review. Knowing you had a great experience means the world to us.

Avaliado com 5 de um total de 5 estrelas

10/10

Really professional when dealing with claims and very quick to respond. Super satisfied and happy customer.

Big thanks to Jags for handling my claim and keeping me updated throughout the whole process. Really appreciated the communication and support.

The claims process is actually very simple, although I think some tyre centres could do with a bit more training on how it works.

1 de junho de 2026
Avaliação não solicitada
logotipo da RAMP Limited

Resposta da RAMP Limited

Hi there,

Thank you for recognising the effort of our team, especially Jags! Your feedback is hugely appreciated, and we’re always here for you!

Avaliado com 5 de um total de 5 estrelas

Phone to book for my tyre & alloy…

Phone to book for my tyre & alloy repair, agent given me all details how to process my claim,
Very helpful.

1 de junho de 2026
Avaliação não solicitada
logotipo da RAMP Limited

Resposta da RAMP Limited

Hi Ray,

We sincerely appreciate your feedback and 5-star rating. It’s a pleasure to know our service was helpful to you.

Avaliado com 5 de um total de 5 estrelas

RAMP has always been very helpful and…

RAMP has always been very helpful and supportive. This is not the first time they have provided the help we needed.

This time, it was Aleena that we spoke to and she was not only professional but also took the initiative to come up with a flexible solution.

Our car has been in the shop for the last three months, going into the month when we are supposed to get our annual service. We called RAMP and Aleena suggested marking on our file that our car is still in the shop and therefore we were unable to get it to the nearest Kwik Fit or Halfords, essentially allowing us to go beyond the grace period for the service.

We really appreciate your kindness and flexibility! Thank you again, Aleena!

22 de maio de 2026
Avaliação não solicitada
logotipo da RAMP Limited

Resposta da RAMP Limited

Hi Agnes,

Thank you for recognising the effort of our team, especially Aleena. Your feedback is hugely appreciated, and we’re always here for you!

Avaliado com 5 de um total de 5 estrelas

Great experience

The assistance at the end of the phone was 2nd to none. Very proffesional and was extremely patient, catering for my needs. Credit to the company

29 de maio de 2026
Avaliação não solicitada
logotipo da RAMP Limited

Resposta da RAMP Limited

Hi Mr Lovell,

What a pleasure to read your review — thank you! Our team will be thrilled to hear your feedback.

Avaliado com 5 de um total de 5 estrelas

Great Service …

I spoke to Jags regarding a wheel scuff repair. I would like to say that he was great to talk with and dealt with my enquiry without passing me forward (I missed the telephone prompt).
He guided me through the process and provided me with all the information I needed to proceed with my claim. Fully answering all of my questions.
Great service!!

27 de maio de 2026
Avaliação não solicitada
logotipo da RAMP Limited

Resposta da RAMP Limited

Hi Lloyd,

Thank you for taking the time to leave such encouraging feedback. We’re committed to supporting you every step of the way.

Avaliado com 5 de um total de 5 estrelas

customer services

I phoned up regarding an alloy repair booking and needed to update my address details at the same time. The phone support was absolutely brilliant. The agent answered every single one of my questions clearly, was incredibly helpful throughout the call, and got everything sorted out for me with zero fuss. It is rare to get such efficient and pleasant customer service these days. I highly recommend them!

26 de maio de 2026
Avaliação não solicitada
logotipo da RAMP Limited

Resposta da RAMP Limited

Hi Liston,

Thank you so much for your 5-star review! We're thrilled to hear you're happy with your experience — it truly means a lot to the team. We look forward to continuing to support you!

Avaliado com 5 de um total de 5 estrelas

Have just booked my car service

Have just booked my car service, asked if this service was a full service and told straight away that it is. Jags booked it in and sent conformation email before I'd finished talking with him.
Great job young man 🖖👍

26 de maio de 2026
Avaliação não solicitada
logotipo da RAMP Limited

Resposta da RAMP Limited

Hi Wayne,

Thank you for taking the time to leave such lovely feedback. We're really pleased to know you felt well looked after — we're always here if you need anything else!

Avaliado com 5 de um total de 5 estrelas

Great customer service from Jags

Great customer service from Jags who helped sort out my service booking in no time. Thank you 😊

20 de maio de 2026
Avaliação não solicitada
logotipo da RAMP Limited

Resposta da RAMP Limited

Hi Julie,

Thank you so much for your kind words! We'll be sure to pass your feedback on to Jags — they’ll be so pleased to hear it. We're glad we could help!

Avaliado com 1 de um total de 5 estrelas

Everything excluded

Terrible service. Problem with air suspension on car, garage diagnosed broken air bellow. After jumping through hoops to prove car had all the correct service history. Claim not paid as don’t cover airbags! This is not an airbag it’s the air suspension. No redress with FCA etc!

14 de maio de 2026
Avaliação não solicitada
logotipo da RAMP Limited

Resposta da RAMP Limited

Hi Robert,

We’re sorry to hear that you were unhappy with the outcome of this claim.

Following a full review of the repairer’s diagnosis and the terms and conditions of the plan, the failed component was identified as the suspension air bellow/air bag assembly. Unfortunately, air bags are listed as an excluded item under Section 10 of the agreement, and for this reason we were unable to authorise the repair.
We appreciate that this was frustrating, particularly after providing the requested service history documentation, however this was requested as part of the standard validation process before any claim decision could be finalised.

We can also confirm that the Plan holder was provided with details of our complaints procedure should they wish for the matter to be formally reviewed further.
We always aim to assess claims fairly and in line with the terms of the policy, and we’re sorry that on this occasion the outcome did not meet expectations.

Avaliado com 4 de um total de 5 estrelas

Quick claim process

I bought my car via Cinch and as part of maintenance plan I subscribed to RAMP. Recently, I have had a coolant issue which needed immediate attention. Brian and Jags were helpful I resolving the issues. As per their policy they can only provide claim on water pump but not timing belt but the parts cost was much cheaper to cover both than ordered individually. Looked silly but hey.

16 de abril de 2026
Avaliação não solicitada
logotipo da RAMP Limited

Resposta da RAMP Limited

Hi Pradeep,

We’re so happy to hear you felt well taken care of. Thank you for trusting our team — we’re here anytime you need help.

Avaliado com 5 de um total de 5 estrelas

Very Helpfull corporative staff and…

Very Helpfull coorporative staff and prompt reply and advice.

14 de maio de 2026
Avaliação não solicitada
logotipo da RAMP Limited

Resposta da RAMP Limited

Hi Hammad,

Your feedback is incredibly encouraging. Thank you for choosing us and for sharing your experience — we’re delighted we could assist!

Avaliado com 5 de um total de 5 estrelas

Jags was polite and very helpful in…

Jags was polite and very helpful in organising my mot and service, very pleased with service provided

13 de maio de 2026
Avaliação não solicitada
logotipo da RAMP Limited

Resposta da RAMP Limited

Hi Frank,

We’re thrilled to hear you had a great experience — thanks for the review!

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