Unfortunately I was unable to pick my item up in the required time frame and therefore had to forfeit the item. I knew that this was a possibility and I was prepared to lose winning item but the staff... Ver mais
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Veja o que dizem as avaliações
I've never had a bad experience with anything that I've purchased from Rasmus. Everyone that I've ever encountered has been pleasant and accommodating.
A empresa respondeu
I have been a Rasmus buyer for years with estate sales, liquidations, and now live. Great prices, willing to work issues, and now a good time during the show. Three things to work on; 1) bandwidth was... Ver mais
A empresa respondeu
Bought the Aron Living solid wood coffee table (Lot 239). Listing and photos showed no damage and it was sold boxed, so inspection wasn’t possible until I got home. One leg was broken. Seller offered... Ver mais
A empresa respondeu
Detalhes da empresa
- Leilões online
- também em
- Casa de Leilões
Escrito pela empresa
Born in 1981, Rasmus Online Auctions was founded to provide asset recovery and auction services to the business community. With the emergence of the digital revolution, Rasmus innovated an online-only solution combining the benefits of traditional liquidation techniques and the efficiency and affordability of online auctions. Today Rasmus is a market leader in internet-only event-based auctions honoring its legacy of innovation and continuing its heritage of high-quality service. Rasmus Auctions has the stuff you need at the price you set.
Informações de contato
Estados Unidos
- www.rasmus.com
4,1
Muito Bom
106 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
The entire process was easy
The entire process was easy and thought out. Very professional team that provided assistance loading big items.
28 de julho de 2026
Avaliação não solicitada
Resposta da Rasmus Auctions
Thank you for the review and for choosing Rasmus Auctions. We’re glad the entire auction process felt easy, organized, and professional from start to finish. It’s also great to hear that the on-site team was able to help make your removal easier that day. We appreciate your feedback and look forward to seeing you at another auction soon.
Easy process and very friendly
Easy process and very friendly
28 de julho de 2026
Avaliação não solicitada
Resposta da Rasmus Auctions
Thank you so much for sharing your experience with Rasmus Auctions!
So far its been really easy to get my…
So far its been really easy to get my items!
I wasnt able to pick one up until it was after the pick up date. Luciana helped me a lot to schedule a different pick up date so I could get my item. She was super sweet and helped me so much.
29 de julho de 2026
Avaliação não solicitada
Resposta da Rasmus Auctions
Hello thank you for your review. Please note that this transaction was not conducted by Rasmus Auctions as you purchased this directly from the seller. Any items that Rasmus sells are through out website only.
I was bidding on barrels of oil
I was bidding on barrels of oil. It said you've won on 3 items. I only got charged for 1 . So I texted with rasmus and asked why I didn't get charged for 2 of the 3 items. The answer was maybe a computer glitch. Not a good excuse. So I had to drive from Cleveland ohio to got 1 barrel or lose my money. When it said I won more than 7 barrels. Then when I got there the forklift couldn't go down the ramp to load. The auction before that I had bought a scout for a mini Excavator. 9 hrs waiting. 1 fork lift . Everything was packed in trailers . Mine was in the front of the last trailer. Rasmus.com is not very customer friendly I was talking to other customers said this a common problem. Don't buy unless the deal is to good to pass because you will be treated like ---- !
9 de julho de 2026
Avaliação não solicitada
Resposta da Rasmus Auctions
Thank you for taking the time to share your feedback. We’re sorry your experience with Rasmus Auctions fell short of your expectations.
Reliable bidding, accurate invoices, and an organized pickup process are all essential parts of the online auction experience. We understand how frustrating it is when there is confusion about auction results or when pickup takes longer than expected. Feedback like yours helps us identify opportunities to improve both our technology and our on-site operations.
We appreciate you bringing these concerns to our attention and will use them as we continue working to improve the experience for our buyers.
Strict about pickup times and help
Strict about pickup times and help, or lack thereof. Confusing messaging sent to me that “assistance will be provided at the pickup location” and when my help wasn’t able to make it, several Rasmus employees were not permitted to help and just sat scrolling on their phones. They have no compassion for helping somebody in a bind and their pickup hours were during the workday, 9-3 - you get one shot at getting your stuff from a place that has probably had this stuff sitting there for a month. Overall disappointing in their lack of giving a shit.
8 de junho de 2026
Avaliação não solicitada
Resposta da Rasmus Auctions
Paul, thank you for the feedback. We’re sorry this pickup experience was frustrating and that our communication around assistance at the site was not clear.
At Rasmus Auctions, buyers are responsible for bringing the labor, equipment, and transportation needed to remove their items. While our team is always happy to help direct buyers, answer questions, and coordinate the pickup process, they are not permitted to physically load items due to safety and liability requirements. We understand how disappointing that can be when plans change at the last minute, and we appreciate you calling out the confusion so we can make our pickup instructions clearer going forward.
Well organized
Well organized, reasonable guidance. Would be noce to get reimbursement of $30 had to pay to get combo from Sentry on safe that i won. No mention in listing that it did not come with the iten
29 de junho de 2026
Avaliação não solicitada
Resposta da Rasmus Auctions
Mike, thank you for the review and for your feedback! We’re glad you found your experience with Rasmus Auctions well organized and that the auction process met your expectations overall.
We also appreciate you pointing out the issue with the safe combination. We understand how helpful it would have been to know that information before bidding, and feedback like yours helps us improve the accuracy and completeness of our auction listings. Thank you for taking the time to share your experience, and we hope to see you at a future auction.
Great website and easy pickup process.
Great website and easy pickup process.
29 de junho de 2026
Avaliação não solicitada
Resposta da Rasmus Auctions
Thank you for the review! We’re glad you found the Rasmus Auctions website easy to use and the pickup process simple and efficient. Our goal is to provide a straightforward online auction experience, from bidding and checkout to an organized pickup. We appreciate you taking the time to share your experience and hope to see you at a future auction.
Karen worked with to get everything…
Karen worked with to get everything smoothly
3 de junho de 2026
Avaliação não solicitada
Resposta da Rasmus Auctions
Thank you for the review. We’re glad your experience with Karen went smoothly from start to finish. Our team works hard to provide clear communication, an organized auction process, and a seamless pickup experience for every customer. We appreciate you taking the time to share your feedback and look forward to serving you again.
Rasmus makes it easy to participate!
Rasmus makes it easy to participate, bid, win and pick up auction items. The website is user friendly and the people working the pickups are always friendly and professional. I've participated in several auctions with Rasmus and have always had a great experience.
16 de junho de 2026
Avaliação não solicitada
Resposta da Rasmus Auctions
Thank you for the review and for continuing to choose Rasmus Auctions. We work hard to make every step of the online auction process simple, from bidding and winning to payment and pickup. It’s great to hear that you’ve consistently found the website easy to use and our on-site teams friendly and professional. We appreciate your continued participation and look forward to seeing you at future auctions.
I purchased a 40 ft shipping container
I purchased a 40 ft shipping container. Unfortunately because of heavy rain my shipper canceled on me at the last minute and the replacement shipper could not move the container for the next 7 days due to rain. The auction company (Auction Nation) said they had other containers coming in and said they will use a crane to move mine out of the way when the new ones came in and charged me $400. When my shipper picked up the container it was only moved 5 ft and there were no other containers around it. So basically I was charged $400 unnecessarily. And while the auctioneer may have been in the right legally to charge me, I feel that I was lied to in the reasoning and overcharged nonetheless.
4 de junho de 2026
Avaliação não solicitada
Resposta da Rasmus Auctions
William,thank you for sharing your perspective and for your review. We understand the frustration when unexpected weather and transportation issues affect a pickup schedule.
At Rasmus Auctions, removal deadlines are established in advance and are often tied to landlord requirements, incoming inventory, and site logistics. In this case, when the container was not removed within the scheduled pickup window, our team worked to accommodate additional time and coordinated movement of the container to allow the site to continue operating. The relocation fee reflected the cost incurred to reposition the container after the agreed removal period had passed.
We appreciate your business and the opportunity to assist with the transaction.
AWESOME Customer Service!
I had an emergency situation & couldn't make my pickup time so I called the office. They started a text chat w/me & the team at the location. The team went above and beyond to help me. The on-site team lead, Karen stayed a little longer so my son could pick up my items. I was so grateful. Great customer service every time I have gotten something through Rasmus.
16 de junho de 2026
Avaliação não solicitada
Resposta da Rasmus Auctions
Thank you for sharing this experience. We’re glad the Rasmus Auctions team was able to help when an unexpected scheduling issue came up. Clear communication and a responsive on-site team are important parts of creating a positive auction pickup experience, and we’re happy we could help make sure your items were collected successfully. We appreciate your continued trust in Rasmus Auctions and your kind words about our customer service.
You guys have this down!
Super efficient. GReat process overall from website through pick-up. Friendly staff on site. Couldn’t have been better.
16 de junho de 2026
Avaliação não solicitada
Resposta da Rasmus Auctions
Thank you for the review. We’re glad your experience with Rasmus Auctions was efficient from the online bidding process through pickup. We work hard to provide a reliable auction platform, clear communication, and an organized pickup experience, so it’s great to hear everything went smoothly. We’ll be sure to share your kind words with our on-site team, and we appreciate your support.
Great experience
Page was easy to navigate. Directions were clear. Team on site during pickup was professional and courteous.
16 de junho de 2026
Avaliação não solicitada
Resposta da Rasmus Auctions
Thank you for sharing this. We’re glad your Rasmus Auctions experience was clear and easy from the website through pickup. A simple online auction platform, clear directions, and a professional on-site team are all important parts of keeping the process smooth for buyers. We appreciate the feedback and hope to see you at a future auction.
5 Star rating is for the Rasmus staff…
5 Star rating is for the Rasmus staff on duty during the pick up process at the Fantome Food Hall in Riverdale Park earlier this week.
They were positive, engaging, and very helpful.
The on-line process for reviewing the offerings and making a bid was smooth, as always.
I have noticed a wide variation in the quality of the descriptions and pictures of the items being sold. Some vendors are A+ in this aspect; others are closer to C minus.
9 de junho de 2026
Avaliação não solicitada
Resposta da Rasmus Auctions
Thank you for the thoughtful feedback. We’re glad the Rasmus Auctions team at the Fantome Food Hall pickup made the experience positive, helpful, and efficient. We also appreciate your comments regarding item descriptions and photos. Accurate auction listings are an important part of building buyer confidence, and we continually work with sellers and project teams to improve the consistency and quality of listing information across our marketplace. Thank you for your continued participation and support.
So easy and seamless
Clear easy to use website. Items exactly as described and staf was helpful and made Pickup a breeze. Fast, accurate, courteous and efficient.
8 de junho de 2026
Avaliação não solicitada
Resposta da Rasmus Auctions
Thank you for the review. We’re glad your experience with Rasmus Auctions was easy and seamless from start to finish. We work hard to provide clear auction listings, an easy-to-use online bidding platform, and an organized pickup process so buyers know exactly what to expect. It’s great to hear the items matched their descriptions and that our on-site team made pickup fast, courteous, and efficient. We appreciate your feedback.
Exact measurements tested items website not moving
It would be better if the equipment is tested so we know what we're buying so far I've had an ice machine for $165. That did not work. I had a sandwich cart 48 inch under counter one that the compressor gave out right as I got it here.
And one of three beverage coolers I received did not hold temperature...
Having exact measurements of these items height with death is incredibly important to be able for a buyer to buy it and have it fit within their establishment.
Rasmus is a good auction format.... but when the actual auctions are going on you place a bid on something, then it moves in the shuffle of the bidding and all of a sudden you can easily accidentally bid on something you didn't want....
I did that once, but I got outbid luckily.
At site location pick up it would be great to have wheeled carts or wheeled items about what needs to be done to get the item out of the establishment
At the Chinese food place in DC on 14th St. I did not know that the doors had bolts in the ground and there was no way we could get them out of there... it also looked like the frame was welded steel stainless very difficult to work or bring tools to deal with that.
8 de junho de 2026
Avaliação não solicitada
Resposta da Rasmus Auctions
Thank you for the detailed feedback. We’re glad you find the Rasmus Auctions platform useful and appreciate you taking the time to share several areas where we can improve.
Accurate item descriptions, dimensions, photos, and pickup logistics are all important parts of a successful online auction experience. We understand how critical measurements and condition information can be when purchasing equipment for a business. We also appreciate your feedback regarding bidding visibility and site pickup logistics, particularly for larger items and specialty removals. Input like this helps us continue improving both our auction listings and pickup processes. Thank you for your continued participation and support.
Fast and easy
It was fast and easy to navigate the website. Plus, really quick on picking up item. Was so surprised on the great service.
27 de maio de 2026
Avaliação não solicitada
Resposta da Rasmus Auctions
Thank you for the review. We’re glad your experience with Rasmus Auctions was easy from start to finish. We work hard to make the online auction platform simple to navigate and the pickup process organized and efficient. It’s great to hear the service exceeded your expectations, and we appreciate you taking the time to share your experience.
Missing items
I love Rasmus overall! But the reason for 4 stars here is because 3 of my items that I purchased were taken by someone else or not there when I got to the location for pick up. I did get a refund with no hassle, so thank you for that customer service! The man checking me out made it seem like no big deal we will refund you, but to me it is a bigger deal than just getting a refund. When I purchase an item, it’s nice to know whatever time I show up for pick up it will be there. And on this occasion, it was 3 missing items.
27 de maio de 2026
Avaliação não solicitada
Resposta da Rasmus Auctions
Thank you for the feedback and for continuing to support Rasmus Auctions. We’re glad our team was able to process the refund quickly, but we understand your concern. Accurate inventory control and making sure purchased items are available at pickup are important parts of a reliable online auction experience. While missing items are rare, we take situations like this seriously and use them to improve our pickup and verification processes. We appreciate you sharing your experience and helping us do better.
A fine organization.
They run a tight ship! If you read the instructions and have your stuff in order, they will expedite your purchases and pickup.
29 de maio de 2026
Avaliação não solicitada
Resposta da Rasmus Auctions
Thank you for the review. At Rasmus Auctions, we work hard to keep the auction process organized, from bidding and payment to scheduled pickup and item removal. We’re glad you found the process efficient and straightforward. Clear communication and a well-organized pickup experience help ensure buyers can get in, collect their items, and get on with their day. We appreciate your support.
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