Unfortunately I was unable to pick my item up in the required time frame and therefore had to forfeit the item. I knew that this was a possibility and I was prepared to lose winning item but the staff... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Unfortunately I was unable to pick my item up in the required time frame and therefore had to forfeit the item. I knew that this was a possibility and I was prepared to lose winning item but the staff... Ver mais
A empresa respondeu
I've never had a bad experience with anything that I've purchased from Rasmus. Everyone that I've ever encountered has been pleasant and accommodating.
A empresa respondeu
I have been a Rasmus buyer for years with estate sales, liquidations, and now live. Great prices, willing to work issues, and now a good time during the show. Three things to work on; 1) bandwidth was... Ver mais
A empresa respondeu
Bought the Aron Living solid wood coffee table (Lot 239). Listing and photos showed no damage and it was sold boxed, so inspection wasn’t possible until I got home. One leg was broken. Seller offered... Ver mais
A empresa respondeu
Born in 1981, Rasmus Online Auctions was founded to provide asset recovery and auction services to the business community. With the emergence of the digital revolution, Rasmus innovated an online-only solution combining the benefits of traditional liquidation techniques and the efficiency and affordability of online auctions. Today Rasmus is a market leader in internet-only event-based auctions honoring its legacy of innovation and continuing its heritage of high-quality service. Rasmus Auctions has the stuff you need at the price you set.
Estados Unidos
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Consistently accurate descriptions, easy to access pickups, reliable website, Rasmus is easy to use with a good variety of options.

Resposta da Rasmus Auctions
Great people, a good service to the general public who enjoy the auction process. It's fun and you are in control of what you pay something. Much like the old days going to the auction houses but doing it from the comfort of your own home or wherever you're at

Resposta da Rasmus Auctions
Attendants were great however the process Seemed a bit disorganized. The large holding stills were pulled out into the main area making it impossible for other larger items to be taken out the front making removal considerably more difficult. A separate day for such large removal involved items may have been a good idea. Removing a few items took longer than a reasonable amount of time.

Resposta da Rasmus Auctions
Pick up was very well organized

Resposta da Rasmus Auctions
The wrong item (worth about a dollar, at best) arrived from them and I sent a dozen text messages explaining their error, their response was "can't do anything about it". To be clear, they never sent the actual item I purchased and never responded when I requested a refund. Their text correspondence policy is simply a waste of time. Beware.

Resposta da Rasmus Auctions
I was able to get the restaurant equipment I needed at a fraction of the price. I have even purchased high end living room furniture on the site as well

Resposta da Rasmus Auctions
Quick and easy auction format. Easy pickup process. The experience has been great on every item I've won.

Resposta da Rasmus Auctions
Everything went smoothly- got some good stuff at super cheap prices

Resposta da Rasmus Auctions
I have been loyal customer to Rasmus Auction I believe since they got into the Auction business until last time throw me under the bus. I bid and won about $700+ worth of furniture. One of the item was environmentally damaged, which is hard to see it on the posted pictures unless mentioned on the item description. I figured it out on the site that the item is falling apart when I tried to pick it up.
I talked to what they call it site project manager to have this item be refunded since it did not mentioned on the description that the item has severe environmental damage, falling apart and not able to pick it up. Manager refused with bad attitude, and said "everything mentioned on the pictures". I said, pictures do Not tell me everything, suppose to be mentioned on the description as well as it says on #8 Rasmus Terms & Condition.
I did not pick up the item. Next day, I contacted Rasmus office with no luck, texting back & forth.
I gave up the refund and asked them to get the item back, they said, "You abandoned the item and we cannot find it. Now, my hard worked money never refunded, and the item is gone.
Finally, CEO contacted me texted me threatening saying "CONTINUED DISPUTES REGARDING THIS TRANSACTION MAY RESULT IN SUSPENSION OF BIDDING PRIVILEGES". I said, in fact I am going to suspend myself from Rasmus before you do. I will go head and report this to my area Attorney general, BBB & civil court and of course keep posting reviews all social media until I get my money back.

Resposta da Rasmus Auctions
Its was easy to monitor the bids and pick up was quick and frictionless. That is all I ask

Resposta da Rasmus Auctions
Great experience with Rasmus - the pick-up representative was very helpful, and the load up was quick, efficient, and professional. I look forward to the next one.

Resposta da Rasmus Auctions
They are reliable and deliver exactly what they advertise. Have always had a good experience with them.

Resposta da Rasmus Auctions
The team is always friendly and helpful. They make the entire process less daunting for everyone. A+

Resposta da Rasmus Auctions
An honest bidding system. Straightforward, no gimmick.

Resposta da Rasmus Auctions
Easy check in
Fabulous personnel
Always helpful & pleasant!

Resposta da Rasmus Auctions
I'm still trying to get the title from the dealer ship, it has been a roller coaster with the car auction, I might need your help here

Resposta da Rasmus Auctions
Overall easy process, BUT part on my win was missing and when I wrote you about it, and they provided a partial credit for a future purchase… thank you Erik.

Resposta da Rasmus Auctions
Easy to use platform. Accurate descriptions. Good communication and I can pick up the phone and talk to someone when needed, which is rare.

Resposta da Rasmus Auctions
I have purchased multiple items through Rasmus Auctions and the experience is always the same. Excellent. This time was no different. In a world where things often are not as they appear to be, Rasmus has earned my confidence and they deliver what they advertise.

Resposta da Rasmus Auctions
Everyone was very nice and helpful when I went to pick up items.

Resposta da Rasmus Auctions
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