Working with Jacqui McCue has been nothing short of excellent. She is easy to work with, took her time showing us around the showroom, and got us a simple deferred payment plan for our purchase. No h... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Linda was kind. And respectful of our space. Meaning she didn’t continuously approach us during our time there. She was professional and knowledgeable. She didn't pressure us like a typical sa... Ver mais
A empresa respondeu
I had been looking for a week online for a specific coffee table. The shipping cost was too much so I called Garrett at Raymore & Flanagan & he quickly found the table, walked me through the special o... Ver mais
A empresa respondeu
I ordered 13,000 in furniture at the show room in the saleman David was amazing, His costumer service was a 10 out 10. The delivery service was horrible each time. They were disprectful nasty while me... Ver mais
Detalhes da empresa
- Loja de Móveis
- Loja de Móveis para Quartos
- Loja de Móveis Infantis
- Loja de artigos domésticos
- Designer de interiores
- Loja de colchões
Escrito pela empresa
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
Informações de contato
757 Vassar Road, 12603, Poughkeepsie, NY, Estados Unidos
- 8452983203
4,2
Muito Bom
123 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 0% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Both the salesperson Rick and the…
Both the salesperson Rick and the manager Garrett were very kind and understanding to my need.
They went out of their way to make sure that I was able to leave within minutes of the purchase with the item. I can’t thank them enough for all of their help and kindness.
14 de abril de 2024
Resposta da Raymour & Flanigan - Poughkeepsie Outlet
Thank you so much, Franca, for taking the time to leave a review and for your kind words. We're so happy to hear that our team provided you with great service! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!
Mr. M
Mr. Cruz Mendez is always very helpful, knowledgeable and took the time to answer all our questions. Great experience. thank you Miguel and Carmen Negron
29 de março de 2024
Resposta da Raymour & Flanigan - Poughkeepsie Outlet
Thank you so much for your review, Miguel! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!
Great experience
My sales person was very knowledgeable and helpful and not try to sell me anything I didn’t need
3 de março de 2024
Dining room set
We came in to browse around and Rick allowed us that time and space to browse. As we were getting ready to leave he suggested a dining room set he described as his favorite. Sure enough it was what we were looking for. Rick was extremely helpful and patient with Us. Extremely knowledgeable and professional.
3 de março de 2024
Resposta da Raymour & Flanigan - Poughkeepsie Outlet
Thank you so much for your review! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!
My sales person Vintz was amazing…
My sales person Vintz was amazing patient and very understanding of our needs
Without any pressure and answered and helped with all of our questions
23 de fevereiro de 2024
Cruz was very patient and helpful
Cruz was very patient and helpful. He explained all our options and helped us to make the best choice. We can’t wait to get our furniture later this week!
6 de fevereiro de 2024
Resposta da Raymour & Flanigan - Poughkeepsie Outlet
Thank you Mike for your review! It's great to hear that your sales person, Cruz , did an exceptional job!! We hope you enjoy your new furniture. Thanks for being a customer with Raymour & Flanigan!
Mark was great he made me feel very…
Mark was great he made me feel very welcome and excited to purchase a new bed.
24 de janeiro de 2024
Resposta da Raymour & Flanigan - Poughkeepsie Outlet
Hello Crystal Gilliam! Thank you for your kind words, we are pleased to know that our sales associate did such a great job! We hope you're enjoying your new furniture. Thank you!
Delivery personnel were excellent and…
Delivery personnel were excellent and the salesperson Richard Amico was very helpful
14 de janeiro de 2024
Resposta da Raymour & Flanigan - Poughkeepsie Outlet
Thank you so much for your review, Vincent! It's great to hear that our team did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!
Terrible customer service and communications
Though the salesperson, Rebecca was pleasant to work with, 2.5 months after buying the furniture a piece broke from the reclining mechanism. I contacted the service dept to have them send me the part and I will change it, saving them the cost of sending out a tech and truck. I was told it would take 2-4 weeks to send out the part. That was unacceptable especially since I only had the furniture for about 9 weeks. I then told them to send a tech out. Appointment was made for 11/3/23. 11/3/23 comes and tech. I call and they say that we are not on the schedule. Frustrating because I arranged to be home for the tech's arrival. They offered to come Sat 11/4 11:15 -3:00. Told them 12:00-3 is better because we will not be home. They said the tech wont be in the area. Huh??? 1:15-3 he will, but 12-3 he wont??? So we made a new appointment for Wednesday 11/8. Let's see if the show up.
The store was absolutely no help after the sale, we dont exist anymore!!
3 de novembro de 2023
Avaliação não solicitada
Resposta da Raymour & Flanigan - Poughkeepsie Outlet
Hi, Ken! We are so sorry to hear of the poor experience you are having with us. Please email us at rfcare@raymourflanigan.com with your name, order details, including the phone number associated with your sale and a brief description of this experience. We would like to get you in touch with our Customer Care team to look further into this for you. Thank you!
I'm very Dissatisfied in the furniture.
I'm very Dissatisfied in the furniture.
The manager My experience at the store and now Having my delivery changed to another date That I originally had to change my schedule around Now I'm more inconvenienced by having to change my schedule around again.
30 de outubro de 2023
Resposta da Raymour & Flanigan - Poughkeepsie Outlet
Hello Rich Nappi. We are sorry to hear about the delay of your delivery and the inconvenience this has caused! We would like to get you in touch with the appropriate leadership team to discuss this situation in more detail. Please email us at rfcare@raymourflanigan.com with a brief summary of your experience, as well as the name and phone number associated with your order. Thank you!
T he salesperspn
24 de outubro de 2023
Resposta da Raymour & Flanigan - Poughkeepsie Outlet
Hello Mona, We're so happy to hear that our sales associate was able to help you find the perfect furniture. Thank you for leaving such a great rating! We appreciate it.
Rick and Michael are the best!
Rick and Michael were incredibly helpful and kind. Very easy to talk too and simple transaction before taking home our cute new tables!
24 de setembro de 2023
Resposta da Raymour & Flanigan - Poughkeepsie Outlet
Thank you so much for your review, Amanda! It's great to hear that your sales person did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!
Our salesman was through and patient
Our salesman was through and patient. Check out was fast. Only one complaint. Received a text that said the window for delivery was 6am to 9 am at 6 am this morning. The delivery people called about 6:35 and said they were 35 minutes away they arrived about 7 am. Should have let me know the day before. My husband and I were in bed when the call came.
21 de setembro de 2023
Resposta da Raymour & Flanigan - Poughkeepsie Outlet
Thank you so much for your review, Susan! We're so happy to hear you had a great experience and that your sales person did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!
He showed various couches and then i…
He showed various couches and then i went home to measure and came back next day and purchased a smaller couch. Was in my budget and have a warranty. It will be in next month. Salesperson was informative and pleasant. Thank you.
25 de agosto de 2023
Resposta da Raymour & Flanigan - Poughkeepsie Outlet
Hello Jane Keller! Thank you for your feedback. We're so glad you had a positive experience while shopping with us! We hope you enjoy your new furniture!
Salesman was very knowledgeable and…
Salesman was very knowledgeable and professional and very nice person
20 de agosto de 2023
Resposta da Raymour & Flanigan - Poughkeepsie Outlet
Thank you so much for your review, Nicholas! It's great to hear that your sales person did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!
Lack of pressure by salesman
7 de agosto de 2023
Resposta da Raymour & Flanigan - Poughkeepsie Outlet
Thank you so much, Robert, for taking the time to leave a review. We're so happy to hear that our staff provided you with great service while giving you the space to shop comfortably! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!
Resposta da Raymour & Flanigan - Poughkeepsie Outlet
Hola Jaime ¡Gracias por tu excelente reseña! ¡Nos alegra saber que su vendedor estaba bien informado y era eficiente! Disfruta de tus nuevos muebles.
The sales person was very helpful and…
The sales person was very helpful and informative. She also went online to help with a particular item they did not have in the store. And very polite
27 de junho de 2023
Resposta da Raymour & Flanigan - Poughkeepsie Outlet
Thank you for taking the time to leave a review, Sandra! We're so happy to hear that your sales associate was friendly and helpful to you!! We hope to see you again soon, thank you for being a customer with Raymour & Flanigan!
Salesperson was very sweet
16 de junho de 2023
Resposta da Raymour & Flanigan - Poughkeepsie Outlet
Thank you Christopher for your review. It's great to hear that your sales person did an exceptional job!! Enjoy your new furniture.
Great Experience
She was very helpful. The trip was smooth and easy. Very nice employees. 10/10 would recommend to anyone.
17 de maio de 2023
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.