My first experience with Right Choice Insurance Brokers. I was directed to them from price comparison website. They gave the best deal on my Chinese XpengG6, may insurers don't know of the care and do... Ver mais
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Veja o que dizem as avaliações
Shannon was absolutely amazing! She was so helpful and professional when helping us with our car insurance. She made the whole process so easy and stress-free, and went above and beyond to make sure e... Ver mais
A empresa respondeu
I had an issue whilst completing the payment for the new policy so i had to call and query what was happening. The lady who helped listened and managed to get the issues resolved quickly and efficient... Ver mais
Ian Wells was extremely helpful, friendly and professional. He dealt with the changes to my car insurance quickly and efficiently, explained everything clearly and made the whole process very straight... Ver mais
A empresa respondeu
Detalhes da empresa
- Corretor de seguros
- Seguradora de Automóvel
- Seguradora Comercial
- Agência de seguros domiciliares
- Corretora de seguros
- Companhia de seguros
Escrito pela empresa
Right Choice Insurance Brokers Ltd (RCIB) are a Essex/East London based broker of a wide range of Insurance products including Motor, Home, Bike, Van, Commercial, Taxi, Motor Trade, and more recently, Breakdown Insurance via our AutoAid, Autonational and Euro Rescue sub-brands.
Informações de contato
St James House, 27-43 Eastern Road, RM1 3NH, Romford, Essex, Reino Unido
- 01708 336 519
- help@rcib.co.uk
- www.rcib.co.uk
4,7
Excelente
19 mil avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 96% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Customer service is great thank you…
Customer service is great thank you Shane
8 de julho de 2026
Avaliação não solicitada
Resposta da RCIB
Thank you for taking your time to leave this review. We like to hear that our staff are making our customers happy and giving great customer service.
Cheryl was very friendly and chatty
Cheryl was very friendly and chatty
7 de julho de 2026
Avaliação não solicitada
Resposta da RCIB
Thank you for taking your time out to write this positive review. We like to hear that our staff are making customers happy and giving great service.
Excellent support from Cheryl
Excellent support from Cheryl, speedy replies back when requesting additional information.
7 de julho de 2026
Avaliação não solicitada
Resposta da RCIB
Its great to hear that our staff have exceeded expectations. Thank you for the feedback.
Cheryl Austin is very…
Very good service Cheryl Austin is very good customer service she deals with customer very nicely
6 de julho de 2026
Avaliação não solicitada
Resposta da RCIB
Thank you for your review, we really appreciate your comments about Cheryl. We will pass on the feedback.
Quick and easy conversation with Louise…
Quick and easy conversation with Louise McGregor. Amend to policy completed, no problem and docs landed in my inbox straightaway. I will continue to use RCIB. It is refreshing to actually be able to speak to a human being quickly and to sort things out easily without being shunted from one menu to another and put on hold. Thank you!
6 de julho de 2026
Avaliação não solicitada
Resposta da RCIB
Thank you for 5-star review! We do really appreciate all our customer feedback and reading ones like these are fantastic to see. We will make sure Louise reads this.
Very Helpful customer service advisor
The customer service advisor, CHERYL AUSTIN was very helpful - she was attentive, patient and communicated the information I wanted effectively. She helped me make the right decision to upgrade my policy. Thank you for your service
30 de junho de 2026
Avaliação não solicitada
Resposta da RCIB
Thank you for 5-star review! We do really appreciate all our customer feedback and reading ones like these are fantastic to see. We will make sure Cheryl reads this.
I phoned up expecting to have a problem…
I phoned up expecting to have a problem cancelling the policy and Cheryl was very helpful in cancelling this- I even got more money back than I was expecting, so I was delighted. Call took just 11 minutes including menu time :)
6 de julho de 2026
Avaliação não solicitada
Resposta da RCIB
Thank you for taking your time out to write this positive review. We like to hear that our staff are making customers happy and giving great service.
Ace v,was very helpful and explained…
Ace v,was very helpful and explained the changes to my policy ..
Very good service,
4 de julho de 2026
Avaliação não solicitada
Resposta da RCIB
Thank you for taking your time out to write this positive review. We like to hear that our staff are making customers happy and giving great service.
Lack of proper communication
Terrible experience with lack of clear communication at every step of the way. Ample of emails pointing yo the portal but phones not answered. Unfortunately i found them via a comparison website so went with them. Can’t wait for the year to go,
12 de maio de 2026
Avaliação não solicitada
Resposta da RCIB
Thank you for your feedback, we are sorry to hear of your experience. If you would like to contact us on help@rcib.co.uk we will be happy to help you.
Cheryl Austin has been acceptably great…
Cheryl Austin has been acceptably great with her customer service to my queries. Thank you bosses she needs a raise 💖
3 de julho de 2026
Avaliação não solicitada
Resposta da RCIB
Thank you for 5-star review! We do really appreciate all our customer feedback and reading ones like these are fantastic to see. We will make sure Cheryl reads this.
Cheryl Austin was so kind
Cheryl Austin was so kind, understanding and helpful.
3 de julho de 2026
Avaliação não solicitada
Resposta da RCIB
Thank you for your review, we really appreciate your comments about Cheryl. We will pass on the feedback.
Very helpful and friendly service from…
Very helpful and friendly service from Louise McGregor.
1 de julho de 2026
Avaliação não solicitada
Resposta da RCIB
Thank you for your 5-star review, we appreciate hearing our staff are doing a great job.
I had a payment issue
I had a payment issue, which I was struggling to deal with, until Cheryl Austin called me and resolved this for me, I can’t thank her enough for the time and calls she made to help me.
Thank you so much Cheryl.
Adam brown
1 de julho de 2026
Avaliação não solicitada
Resposta da RCIB
Thank you for taking your time out to write this positive review. We like to hear that our staff are making customers happy and giving great service.
Very helpful sorted my issue out
1 de julho de 2026
Avaliação não solicitada
Resposta da RCIB
Thank you for your 5 star review.
Cheryl Austen - star
Simple to make contact, easy to add amendment, customer care assistant very friendly & easy to talk to and explained details of change
1 de julho de 2026
Avaliação não solicitada
Resposta da RCIB
Thank you for 5-star review! We do really appreciate all our customer feedback and reading ones like these are fantastic to see. We will make sure Cheryl reads this.
Dealt with my query and gave a…
Dealt with my query and gave a resolution.
Excellent customer service
1 de julho de 2026
Avaliação não solicitada
Resposta da RCIB
Thank you for your kind words and 5-star review.
All good 👍 👍👍
30 de junho de 2026
Avaliação não solicitada
Resposta da RCIB
Thank you for your 5 star review
Easy process
30 de junho de 2026
Avaliação não solicitada
Resposta da RCIB
Thank you for insuring with us and thank you for the feedback.
They were very understanding of my…
They were very understanding of my situation and made sure I was comfortable with the arrangement. Very quick too. Staff member was very polite and helpful
30 de junho de 2026
Avaliação não solicitada
Resposta da RCIB
We always appreciate customer feedback and are pleased to hear you were happy with the service.
Resposta da RCIB
We always appreciate customer feedback and are pleased to hear you were happy with the service.
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