We are tenants and recently our fridge freezer that came as part of the tenancy stopped working. In less than 5 working days of reporting we have taken delivery of a new fridge freezer. We are so grat... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
We are tenants and recently our fridge freezer that came as part of the tenancy stopped working. In less than 5 working days of reporting we have taken delivery of a new fridge freezer. We are so grat... Ver mais
A empresa respondeu
Katie Ryalls was the estate agent who helped me secure the house we wanted. Communication was always clear and as a first time buyer it can be a bit confusing but Katie suggested both the morgage adv... Ver mais
A empresa respondeu
The staff at Redbrick were amazing. They kept me updated all the time. They won't over and above ensuring I knew exactly what was going on. Took clients to view and updated after every viewing. Woul... Ver mais
A empresa respondeu
We dealt with Katie who walked us through the sales process and showed potential purchasers around. Our house was under offer in 2 weeks and we had multiple offers for our full asking price. Highly re... Ver mais
A empresa respondeu
An award-winning local independent estate agent, selling and letting homes across Sheffield and Chesterfield. We are a team of over 80 property specialists with expertise and experience in residential sales, lettings and new homes. Great service and incredible marketing are our passion, so whether you're selling, letting, or searching for something new, we're here to help you find your place.
13-15 Glumangate, S40 1TX, Chesterfield, Reino Unido
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 75% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Solo first time buyer and I have been dealing with Katie.
From day one she has been very friendly, helpful and genuinely caring. She has kept me updated all through the process and has responded very promptly. Throughout the process it has really felt like she has had my best interests at heart, which I also believe is reflective of the sellers. She has offered her continued support as the sale now progresses. She had helped make a very daunting experience much smoother and I have felt very reassured along the way.
Thank you Katie 😊

Resposta da Redbrik
I've been renting through Redbrik for just over a year now, and my experience with them has been great so far! They've been very responsive any time I've had an problem, and are always friendly while remaining professional. I feel comfortable talking to them about both big and small issues, which is important to me. In particular, I want to thank my asset managers Sophie and Olivia for all their work!

Resposta da Redbrik
Hi Alishba,
I’m happy to provide feedback. When we had the no water issue, you acted quickly and efficiently, arranging the technician immediately and ensuring the problem was resolved as a priority. Your prompt communication and support made a stressful situation much easier for us, especially with young children at home.
Thank you again for your help.
I really appreciate it.

Resposta da Redbrik
Katie has kept us up-to-date throughout the whole sale process and has gone above and beyond to help

Resposta da Redbrik
I have been a customer of Redbrik for many years and overall I am happy with the service received. Their phone line is alway busy and you have to leave a message; hence the 4 star. However, when I got through to Alishba today she was very helpful and professional with her advice and answered all my queries. It's especially nice when you get to speak to the same staff a year on. Thank you.
I was a tenant, and they provided a management service. They were professional, friendly, and responsive. It was a pleasure to have them during my tenancy.

Resposta da Redbrik
Holly has been proactive and very helpful as have all the staff we have spoken to at Redbrik. We would highly recommend Redbrik sales team.

Resposta da Redbrik
Worst staff retention I've ever known, leading to awful service for both landlords and tenants, all the staff I do speak to are miserable and stressed - they allow properties to fall behind in repairs etc. because the staff aren't there long enough to deal with the issues whenever you try get help you have to start again with each new member of staff they bring in.. I've had a leak for 3 +years, it's my landlords house that is being damaged.

Resposta da Redbrik
Professional and approachable. Provided advise and practical help making letting so much easier.

Resposta da Redbrik
Excellent service from Tammy, Beth and Tom. Very professional, helpful and knowledgeable. This led to a quick sale (STC) after only a week, and an offer was accepted for what we hope will be our new home very soon! Thank you, guys; your hard work and dedication are truly appreciated.
Best wishes, Darryl and Stephen

Resposta da Redbrik
Redbrik have been very supportive from start to finish of the process of selling our property keeping us well informed and giving us good advice when we needed it.

Resposta da Redbrik
Jen was our first point of call. She was so friendly and kind and was a lot the reason we choose Rebrik. We were very happy with the photos and advert of our house. We sold the house quickly (partly because Redbrik already had people on their books who were a good match for our house) and the whole process went smoothly on the whole. We had kind and patient help with all the IT necessary in filling out the forms. Basically we felt Redbrik had our back. It would have been nice to have continued support from Jen. It was a very emotional and difficult decision selling. We would also like to make a call out for Taylor and Emmet (Their recommended solicitors) They have been excellent.
Thanks to you all

Resposta da Redbrik

Resposta da Redbrik
Absolutely disgusting customer service!
Put and offer in on a commercial property through bothams (Redbrik’s commercial). Fobbed off for 10 weeks to then receive an apologetic call from Andrew the director promising the following Monday I would get an answer. 7 weeks later after chasing him every week not one returned phone call! Utter waste of time!

Resposta da Redbrik
From arranging the viewing to getting our keys, everyone we’ve spoken to has been great! Really friendly, professional and helpful, would definitely go through them again!

Resposta da Redbrik
David Cooper at Redbrik Sheffield Office, is very thorough, exceptionally knowledgeable and productive.
David met us at 74 Summerfield Street, Sheffield S11 8HJ, premises that we wished to sell.
David was fully prepared and knew a great deal and was very conversant with our HMO premises with SNUG accreditation because of all his thorough research.
He agreed with the chosen basis of our valuation.
We further explained that we had high pressure water supply, 3 phase electricity, and were compliant with the latest legislative requirements.
We were conscious that to rebuild our purpose built property would be very costly.
David agreed and explained to us how Sheffield rental property market is in the doldrums.
We readily accepted his valuation and agreed with all his suggestions.
We were greatly impressed with Redbrik’s partnership with our chosen Taylor Emmet Conveyancing Solicitors which reduces the Sales period greatly because of all the preparatory work which is also provided ready for the chosen buyer to use.
This greatly reduces the sales time for an efficient and ready buyer.
We wish to thank David Cooper and his polite, helpful team who put up with clients like us in that nothing is too much for them.
We are lucky to have chosen the bast.
Thank you

Resposta da Redbrik
Helped make it a smooth transition from viewing the property all the way to moving in

Resposta da Redbrik
The sale of our property has been smooth sailing with regular updates and suggestions on how to move forward.

Resposta da Redbrik
What wonderful staff I couldn’t believe how well organised they are and nothing is to much trouble, they keep you so up to date on what’s happening and are all so friendly would recommend them to anyone.

Resposta da Redbrik
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.