After 11 years and multiple trips per year, 1 bad member of the car deck crew means I'll be using White Link in future. The man, who I've made the profile picture, was unhelpful, rude and REALLY let's... Ver mais
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After 11 years and multiple trips per year, 1 bad member of the car deck crew means I'll be using White Link in future. The man, who I've made the profile picture, was unhelpful, rude and REALLY let's... Ver mais
A empresa respondeu
The ferry was on time-both ways. You have real people available to deal with issues - thank you. Plus food!! Appreciate in particular that you ask parents not to allow children to run around. May... Ver mais
A empresa respondeu
Arrived Southampton earlier than booking & got straight onto ferry & had excellent breakfast. On IOW side rtn again arrived early & got straight onto ferry. Service onboard was good with great selecti... Ver mais
A empresa respondeu
Good service from the staff from check in to boarding,, The new red funnel coffee brand is much better than from a few years ago." Wight isle superior coffee" RED FUNNEL came to my rescue a coupl... Ver mais
A empresa respondeu
We are proud to be the original Isle of Wight Ferry, with over 164 years of experience sailing between Southampton and the Isle of Wight. We aim to deliver a First-Class customer experience from start to finish and operate more than 35 crossings a day. Use our easy online booking service to secure your Vehicle Ferry spot and step aboard to enjoy a range of facilities during your crossing. Customers can enjoy our premium Signature Lounge, pet-friendly lounge, licensed bar, café and retail shop plus outdoor sun decks before arriving at your destination in just 1-hour. Foot passengers can turn up and go via our Hi-Speed Red Jet service, arriving in just 30 minutes.
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12 Bugle Street, SO14 2JY, Southampton, Reino Unido
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Respondeu a 88% das avaliações negativas
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As usual a well organised crossing. We turned up on time and we were loaded on to the ferry timously. The crossing was good and we came off the other side easily. The ferry was clean and tidy staff were busy but professional. A brilliant service. I would have given five stars but it is starting to get expensive.

Resposta da Red Funnel Ferries
Great experience. We arrived early and the staff were helpful to get us on an earlier crossing. The staff in the cafe were friendly and a good laugh. Crossing was great, so much to see. Same experience coming back. Brilliant.

Resposta da Red Funnel Ferries
Easy to book had to make amendments to the booking staff really helpful and friendly
Nice and easy getting on and off ferry

Resposta da Red Funnel Ferries
Staff were very helpful and friendly made our trip

Resposta da Red Funnel Ferries
Great service throughput our ferry arrival and travel experience.

Resposta da Red Funnel Ferries
Everything was good..they even let us go on an earlier sailing.. they have the timings down to perfection..
Good facilities on board.. good cafe and plenty of seating..

Resposta da Red Funnel Ferries
We turned up early for our ferry. We were found a place on the next ferry. So accomodating.

Resposta da Red Funnel Ferries
The ferry was on time-both ways.
You have real people available to deal with issues - thank you. Plus food!!
Appreciate in particular that you ask parents not to allow children to run around.
Maybe you could ask customers to use headphones and not subject everyone else to their choice of entertainment and double sided phone calls (a menace in society generally!)

Resposta da Red Funnel Ferries
This is our second visit to the IoW on Red Funnel and we have found both the boarding , disembarking staff and crew members on all occasions extremely helpful.

Resposta da Red Funnel Ferries
A pleasant journey across the Solent. Loaded & unloaded efficiently.

Resposta da Red Funnel Ferries
Arrived early and went straight on as room on ferry. No fussing with tickets just number recognition. Quick unloading other end

Resposta da Red Funnel Ferries
Drove straight on to the ferry when we arrived both at Southampton on the way and Cowes on the way back - both times also managing to get on the earlier crossing. Our dogs felt safe, and we enjoyed the break from driving and the good tea!

Resposta da Red Funnel Ferries
Satisfactory service as usual, but the price seems either out of control or exploitative of unrelated events on the Island such as IoW Festival, Cowes Week, Round the Island Race or major holidays. I'm a frequent traveller on the route and have never been able to understand (or able to take advantage of) the apparently opaque pricing logic. Return trips with my car have varied between around £75 and over £200. Car ferry fares on a route from Seattle in the US North-west to a Puget Sound island at a similar distance for a car and 4 passengers were $10 each way a decade ago and less than double that now. Go figure.

Resposta da Red Funnel Ferries
Very well organised the ferry was clean and a smooth journey

Resposta da Red Funnel Ferries
Lift was not working so had to climb lots of stairs as we were on the lowest deck. As we and several members of our party have mobility issues it was not ideal to say the least. Went to purchase some coffee and the milk in the coffee machine wasn’t working as a previous customer had mentioned it tasted off and it hadn’t been replaced. This was on our return journey. Outward journey was issue free

Resposta da Red Funnel Ferries
Really straightforward forward to board lovely crossings always use Red Funnel

Resposta da Red Funnel Ferries
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