TentBox Avaliações 4.024

O TrustScore é 5 de um total de 5

4,8

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Veja o que dizem as avaliações

Avaliado com 4 de um total de 5 estrelas

I asked jon if a Renault traffic van would be ok to put the classic 2 on the roof racks fairplay sent back alot of good information cheers jon from tent box Richard jenkins

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I have no problems with tentbox, it was quick and easy to chose the proper tentbox, bars for my car and also any accessories for my Lite 2.0. The only issues was with DPD deliveries. They had no regar... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

HI, first trip out with the Tentbox Lite XL, Living Pod and Side Awning room. Had an issue with stitching on the side awning room and the pole splintered when setting up the living pod. Came back and... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We ordered our tent box last week and we changed our mind close to our delivery date, we contacted tent box and they couldn’t be any more helpful if they tried! The process was really simple and I rea... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de Artigos para Acampamento
  2. Loja de artigos para esportes ao ar livre
  3. Loja de artigos esportivos
  4. Operador de turismo

Sobre TentBox

Escrito pela empresa

JOIN THE ADVENTURE

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About Us

Established in 2016, TentBox is at the forefront of the roof tent market. As a company we pride ourselves on our high performance products, and have an absolute passion for our growing community. We were founded by two brothers, Ollie and Neill Shurville, who have a love for the outdoors and wanted to make TentBoxing accessible to all.

Community

Our mission is to build an inclusive community of TentBoxers across the world. There are currently over 10,000 happy TentBoxers, and we have regular community meet-ups throughout the year.

Hassle-free camping

There is a TentBox model for every car, so you can literally turn any car into a camper. Popping up in just a matter of seconds, with an inbuilt mattress, TentBox takes all of the faff out of camping.

UK Customer Service

Our team is based entirely in the UK and have fantastic product knowledge. We’re ready to answer any question you can throw at us, and our aim is to ensure your journey to becoming a TentBoxer is as smooth as possible.

Our 5-Year Warranty

5-year extended warranty on all TentBox models.

5-year extended warranty on all TentBox models.
We're always here to help. Our awesome 5-year extended warranty covers you for defects in materials and workmanship arising under normal use of our TentBox products. Supported by our expert team, we get any issues resolved quickly and fairly, doing everything we can to keep you adventuring with your TentBox!

Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

4 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 96% das avaliações negativas

Normalmente responde dentro de 24 horas

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Customer service.

I required some information on my vehicle compatibility before looking to purchase and the help and swiftness of the replies was excellent. Mikaela was very helpful even by sending my links to recommended roof bars and compatible products. Amazing customer service.

20 de abril de 2026
Avaliação não solicitada
logotipo da TentBox

Resposta de TentBox

Hi there,

Thanks so much for your lovely review 😊

We’re really pleased to hear you had such a great experience and that the team was able to help quickly with your vehicle compatibility questions. It’s great to know Mikaela was especially helpful in sending over links to compatible roof bars and recommended products.

We really appreciate you taking the time to share this and we’re always here if you need anything else as you move closer to your TentBox setup.

Happy TentBoxing,

The TentBox Team

Avaliado com 5 de um total de 5 estrelas

Fast and friendly advice

20 de abril de 2026
Avaliação não solicitada
logotipo da TentBox

Resposta de TentBox

Hi John,

Thanks so much for the great review 😊

We’re really glad to hear you received fast and friendly advice, that’s exactly what we aim for. If you ever need anything else, we’re always here to help.

We’d love to see where your TentBox takes you next!

Happy TentBoxing,

The TentBox Team

Avaliado com 5 de um total de 5 estrelas

Jon was a wonderful person to help me…

Jon was a wonderful person to help me greatly appreciate all the help

20 de abril de 2026
Avaliação não solicitada
logotipo da TentBox

Resposta de TentBox

Hi Christopher,

Thanks so much for taking the time to leave a review 😊

We’re really pleased to hear Jon was able to help you and made the experience such a positive one. We’ll make sure your kind words are passed on to him.

If you ever need anything else, we’re always here to help, and we’d love to see where your TentBox takes you next!

Happy TentBoxing,

The TentBox Team

Avaliado com 5 de um total de 5 estrelas

Great product

Great product and great customer service highly recommend

18 de março de 2026
Avaliação não solicitada
logotipo da TentBox

Resposta de TentBox

Hi Peter,

Thanks so much for the lovely review 🏕️

We’re really glad to hear you’re enjoying your TentBox and that you’ve had a great experience with the team. Your recommendation means a lot to us.

If you get a chance, we’d love to see where your TentBox takes you, feel free to share your adventures with us!

Happy TentBoxing,

The TentBox Team

Avaliado com 5 de um total de 5 estrelas

Great product and great and very…

Great product and great and very helpful customer service. Would highly recommend

23 de março de 2026
logotipo da TentBox

Resposta de TentBox

Hi Peter,

Thanks so much for the great review 😊

We’re really glad you’re happy with both the product and the support from the team, that means a lot to us.

If you’ve got any adventures planned, we’d love to see where your TentBox takes you!

Happy TentBoxing,

The TentBox Team

Avaliado com 5 de um total de 5 estrelas

Excellent customer service from jon

Jon was so helpful resolving my issue with my tent box. He was polite efficient and friendly. Excellent customer service

20 de abril de 2026
Avaliação não solicitada
logotipo da TentBox

Resposta de TentBox

Hi Aimee,

Thanks so much for the lovely review 😊

We’re really glad Jon could help get everything sorted for you, and that his support felt friendly and efficient. He’ll be so pleased to hear your kind words.

If you’ve got any adventures coming up, we’d love to see where your TentBox takes you!

Happy TentBoxing,

The TentBox Team

Avaliado com 5 de um total de 5 estrelas

Really really helpful we knew nothing…

Really really helpful we knew nothing about them we go campin and we thought this would be somethin diff for us and dnt have worry bout weather or anythin

19 de abril de 2026
Avaliação não solicitada
logotipo da TentBox

Resposta de TentBox

Hi Jackie,

Thanks so much for the lovely review 😊

We’re really glad the team could help guide you through everything, especially when it’s all new. It’s such a great way to camp without worrying about the weather, and we’re excited for you to try something different!

If you end up heading out on your first trip, we’d love to see how you get on.

Happy TentBoxing,

The TentBox Team

Avaliado com 5 de um total de 5 estrelas

Superb customer support

Superb customer support, friendliness, and a very high level of professionalism. They respond to your needs within just a few minutes and even gave me a discount code!!

20 de abril de 2026
Avaliação não solicitada
logotipo da TentBox

Resposta de TentBox

Hi Thomas,

Thanks so much for the awesome review 😊

We’re really glad you had such a positive experience with the team and that everything was quick, friendly and professional. Great to hear the discount was a nice bonus too!

Hope you’ve got some exciting adventures ahead, and if you ever want to share them, we’d love to see.

Happy TentBoxing,

The TentBox Team

Avaliado com 5 de um total de 5 estrelas

Super helpful

Thank you so much to Jack for your help today; after helping me to make sure my roof racks were correct, I now have them installed and am excited to pick up my TentBox lite next week and start a new adventure!

19 de abril de 2026
Avaliação não solicitada
logotipo da TentBox

Resposta de TentBox

Hi Sal,

Thanks so much for the lovely review 😊

We’re really glad Jack could help get everything sorted with your roof racks, and it’s great to hear you’re all set for your Lite pickup next week. Exciting times ahead!

Wishing you an amazing first adventure, and if you feel like sharing it, we’d love to see where your TentBox takes you.

Happy TentBoxing,

The TentBox Team

Avaliado com 5 de um total de 5 estrelas

Helpful people who couldn’t do enough

Helpful people who couldn’t do enough

18 de março de 2026
logotipo da TentBox

Resposta de TentBox

Hi David,

Thanks so much for the kind words 😊

We’re really glad to hear the team could help and make your experience a positive one. That’s exactly what we aim for!

If you’ve got any adventures coming up, we’d love to see where your TentBox takes you.

Happy TentBoxing,

The TentBox Team

Avaliado com 5 de um total de 5 estrelas

Great product and great customer…

Great product and great customer service felt with Anna from the tent box team and she was great very helpful

16 de abril de 2026
Avaliação não solicitada
logotipo da TentBox

Resposta de TentBox

Hi Kray,

Thanks so much for the great review 😊

We’re really glad you’re loving the product and that Anna was able to help you out, she’ll be so pleased to hear your kind words.

Hope you’ve got some exciting adventures ahead, and if you ever fancy sharing them, we’d love to see!

Happy TentBoxing,

The TentBox Team

Avaliado com 5 de um total de 5 estrelas

We ordered our tent box last week and…

We ordered our tent box last week and we changed our mind close to our delivery date, we contacted tent box and they couldn’t be any more helpful if they tried! The process was really simple and I really didn’t have to do much on my end, Laimonas was brilliant in getting us sorted and nothing was too much for them to sort! We are extremely pleased in our end result and can’t wait for our tentbox to be delivered! I don’t think we’ve ever dealt with a customer service quite like tent box, an absolutely brilliant team who go above and beyond to help. We are so so happy we’ve chosen tent box

17 de abril de 2026
Avaliação não solicitada
logotipo da TentBox

Resposta de TentBox

Hi there,

Thanks so much for such a thoughtful review 😊

We’re really glad the whole process felt smooth and easy, even with the change of plans close to delivery. Laimonas will be so pleased to hear your kind words, we’ll be sure to pass them on!

It’s amazing to hear how happy you are with your experience so far. We can’t wait for your TentBox to arrive and for the adventures to begin. When it does, feel free to share your setup with us, we’d love to see where it takes you.

Happy TentBoxing,

The TentBox Team

Avaliado com 5 de um total de 5 estrelas

Anna and Lauren made the process so…

Anna and Lauren made the process so easy and were very helpful!

17 de abril de 2026
Avaliação não solicitada
logotipo da TentBox

Resposta de TentBox

Hi Oliver,

Thanks so much for the kind words 😊

We’re really glad to hear Anna and Lauren made everything nice and easy for you, they’ll be so pleased to hear that. It’s what we’re all about!

Hope you’ve got some great adventures ahead, and if you ever fancy sharing them, we’d love to see.

Happy TentBoxing,

The TentBox Team

Avaliado com 5 de um total de 5 estrelas

Jon has been a great help at the…

Jon has been a great help at the TenBox. I had a lot of questions regarding the different options. At the showroom it was easy to view and try out with no pressure!

11 de abril de 2026
Avaliação não solicitada
logotipo da TentBox

Resposta de TentBox

Hi Sam,

Thanks so much for the great review 😊

We’re really glad Jon could help guide you through the different options and that you had a relaxed, no pressure experience at the showroom. It’s always nice to be able to see and try everything in person!

Hope you’ve got some exciting adventures lined up, and if you ever want to share your setup, we’d love to see it.

Happy TentBoxing,

The TentBox Team

Avaliado com 5 de um total de 5 estrelas

Amazing customer service

Emily answered all my questions and even replied after office hours which I was very impressed with! Looking forward to getting out in the tentbox!

16 de abril de 2026
Avaliação não solicitada
logotipo da TentBox

Resposta de TentBox

Hi Tabitha,

Thanks so much for the lovely review 😊

We’re really glad Emily could help answer all your questions, even going the extra mile after hours. That’s great to hear!

Exciting times ahead, we hope you have some amazing adventures in your TentBox.

Happy TentBoxing,

The TentBox Team

Avaliado com 5 de um total de 5 estrelas

Accidental purchase

After making an accidental purchase on the tentbox website I panicked and contacted customer service straight away. Over the next few days the team were absolutely amazing and sorted everything for me ASAP. I’ve been saving for a tentbox for the past year but can’t afford it at the moment, and after my experience with the team I most definitely will go ahead and get one when I save enough. My anxiety is very bad and that’s why I want the tentbox to get out doors more. I’d like to thank Jon, Jen and Rhi for everything yous did to help me I’m beyond greatful 🙌🏻 yous kept me calm and stress free, I’ve never experienced that level of customer service so thank you.

Your future and most greatful customer to be Rosie. Be kind is my motto and yous truly showed this to me xxx

12 de abril de 2026
Avaliação não solicitada
logotipo da TentBox

Resposta de TentBox

Hi Rosie,

Thank you so much for sharing this, it really means a lot 🧡

We’re so glad the team could step in quickly and help turn a stressful moment into a positive one. Jon, Jen and Rhi will be so happy to hear how much their support meant to you, we’ll be sure to pass this on.

It’s genuinely lovely to hear how much a TentBox could mean for getting outdoors more, and we’ll be here ready when the time feels right for you. In the meantime, take care and thank you again for your kind words.

Warm regards,

The TentBox Team

Avaliado com 5 de um total de 5 estrelas

I have no problems with tentbox

I have no problems with tentbox, it was quick and easy to chose the proper tentbox, bars for my car and also any accessories for my Lite 2.0. The only issues was with DPD deliveries. They had no regard for my stuff, one delivery driver had a 2 minute break sitting on top of my £199 power station I was getting delivered before he just chapped once and dumped it at my door before I could answer. Other than that I highly recommend getting a tentbox, one of the best purchases I've made.

19 de março de 2026
logotipo da TentBox

Resposta de TentBox

Hi there,

Thanks so much for taking the time to share your experience 😊

We’re really glad to hear everything from choosing your Lite 2.0 to getting set up with bars and accessories was smooth and easy, that’s exactly what we aim for. We’re sorry to hear about the delivery experience though, that’s definitely not the standard we expect and we’ll pass this feedback on.

It’s awesome to hear your TentBox has been one of your best purchases, we hope it brings you plenty of great adventures ahead. If you ever fancy sharing where it takes you, we’d love to see!

Happy TentBoxing,

The TentBox Team

Avaliado com 5 de um total de 5 estrelas

Ordered the 2.0 thermal kit for my…

Ordered the 2.0 thermal kit for my tentbox. Due to it not fitting my 1.0 I had to cancel the order and was told to buy the new tentbox instead. Then bam Jon from tentbox sorted me out with one for the 1.0 saving the day! Glad for his help and professionalism! Much appreciated Jon!

16 de abril de 2026
Avaliação não solicitada
logotipo da TentBox

Resposta de TentBox

Hi Dennis,

Thanks so much for the awesome review 😊

Sorry for the initial confusion with the Thermal Kit, but it’s great to hear Jon was able to step in and get you sorted with the right one for your 1.0. We’ll be sure to pass on your kind words to him.

Hope you’re all set now for some cosy adventures, we’d love to see where your TentBox takes you!

Happy TentBoxing,

The TentBox Team

Avaliado com 5 de um total de 5 estrelas

Made another purchase today from…

Made another purchase today from tentbox and as always a very quick response and super helpful customer service from Anna.

15 de abril de 2026
Avaliação não solicitada
logotipo da TentBox

Resposta de TentBox

Hi Kelly,

Thanks so much for the lovely review 😊

We’re really glad to hear you’ve had another great experience with us, and that Anna was able to help quickly and efficiently. We’ll be sure to pass on your kind words.

Hope you’ve got some exciting adventures coming up, we’d love to see where your TentBox takes you!

Happy TentBoxing,

The TentBox Team

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