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Red Funnel Ferries Avaliações 

1.052
O TrustScore é 4.5 de um total de 5

4,5

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

After 11 years and multiple trips per year, 1 bad member of the car deck crew means I'll be using White Link in future. The man, who I've made the profile picture, was unhelpful, rude and REALLY let's... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

The ferry was on time-both ways. You have real people available to deal with issues - thank you. Plus food!! Appreciate in particular that you ask parents not to allow children to run around. May... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Arrived Southampton earlier than booking & got straight onto ferry & had excellent breakfast. On IOW side rtn again arrived early & got straight onto ferry. Service onboard was good with great selecti... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Good service from the staff from check in to boarding,, The new red funnel coffee brand is much better than from a few years ago." Wight isle superior coffee" RED FUNNEL came to my rescue a coupl... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Serviço de Barcas
  2. Serviço de hospedagem nas férias

Escrito pela empresa

We are proud to be the original Isle of Wight Ferry, with over 164 years of experience sailing between Southampton and the Isle of Wight. We aim to deliver a First-Class customer experience from start to finish and operate more than 35 crossings a day. Use our easy online booking service to secure your Vehicle Ferry spot and step aboard to enjoy a range of facilities during your crossing. Customers can enjoy our premium Signature Lounge, pet-friendly lounge, licensed bar, café and retail shop plus outdoor sun decks before arriving at your destination in just 1-hour. Foot passengers can turn up and go via our Hi-Speed Red Jet service, arriving in just 30 minutes.

Discover the Isle of Wight with Red Funnel Ferries

Escrito pela empresa

Just 1-Hour from Southampton
Discover the wonderfully different Isle of Wight with Red Funnel Ferries. Set sail for sandy beaches, dramatic coastlines, rolling countryside, dazzling dark skies and charming villages; the Isle of Wight packs a lot of adventure and natural beauty into its modest size. Within an hour’s drive time, you can bask on 25 different beaches, visit more than 50 attractions, and experience the UK’s favourite Island holiday destination from end to end. Not only are we the original Isle of Wight Ferry, transporting visitors between Southampton and the Isle of Wight for over 164 years, but we also offer a fantastic selection of places to stay and visit, all bookable online via our website. Book your hotel, holiday park, cottage and your attraction tickets with us, and save on your ferry travel.

Informações de contato

4,5

Excelente

O TrustScore é 4.5 de um total de 5

1 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 88% das avaliações negativas

Normalmente responde dentro de 2 semanas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,5

Todas as avaliações

(1.052)

781 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Perfect service!

8 de julho de 2026
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Resposta da Red Funnel Ferries

Thank you for your feedback - we hope to welcome you back on board again soon.

Avaliado com 5 de um total de 5 estrelas

Quick and easy check in

Quick and easy check in. Comfortable ship. Service ran on time

5 de julho de 2026
logotipo da Red Funnel Ferries

Resposta da Red Funnel Ferries

Thank you for your feedback - we hope to welcome you back on board again soon.

Avaliado com 5 de um total de 5 estrelas

Great for people travelling with dogs

Great for people travelling with dogs, staff even gave my dogs a bowl of water

10 de julho de 2026
logotipo da Red Funnel Ferries

Resposta da Red Funnel Ferries

Thank you for your review. We are pleased to hear that you and your pooches enjoyed travelling with us, and we hope to see you on board again soon.

Avaliado com 5 de um total de 5 estrelas

easy to use n and we arrived earlier…

easy to use and we arrived earlier than expected to return home , the staff put us on the next ferry saving us having to wait 2 more hours for the ferry we were booked on.

18 de junho de 2026
logotipo da Red Funnel Ferries

Resposta da Red Funnel Ferries

Thanks for your feedback. We are pleased to hear that you were able to travel earlier than planned.

Avaliado com 5 de um total de 5 estrelas

Fast

Fast, efficient service. On our outbound crossing we arrived at Southampton earlier and got put on an earlier crossing, no fuss, so our holiday started sooner!

13 de junho de 2026
logotipo da Red Funnel Ferries

Resposta da Red Funnel Ferries

Thanks for your feedback. We are pleased to hear that you were able to travel earlier than planned.

Avaliado com 5 de um total de 5 estrelas

Very good service

Very good service. Right on time.

14 de junho de 2026
logotipo da Red Funnel Ferries

Resposta da Red Funnel Ferries

Thank you for your feedback - we hope to welcome you back on board again soon.

Avaliado com 5 de um total de 5 estrelas

Found no problem

Found no problem, all seemed friendly, nice place for dogs to go

8 de junho de 2026
logotipo da Red Funnel Ferries

Resposta da Red Funnel Ferries

Thank you for your review - we hope you and your dogs enjoyed travelling with us.

Avaliado com 5 de um total de 5 estrelas

Great Experience

We received an excellent service on both crossings when we travelled with Red Funnel. Returning home we were caught up in the IOW Festival exit from the island. Despite this the ferry was on time and provided an efficient service. All the facilities were excellent.

22 de junho de 2026
logotipo da Red Funnel Ferries

Resposta da Red Funnel Ferries

Thank you for taking the time to leave us your feedback. We are glad to hear that despite the busy festival period, that you were able to travel on time.

Avaliado com 5 de um total de 5 estrelas

Had to change my booking due to medical…

Had to change my booking due to medical emergency and call centre lady very helpful

12 de junho de 2026
logotipo da Red Funnel Ferries

Resposta da Red Funnel Ferries

Thank you for taking the time to leave us your feedback. We are pleased to hear that you were able to change your booking easily.

Avaliado com 4 de um total de 5 estrelas

Great Experience Overall

Efficient and friendly staff. Lounge staff are excellent.

3 de julho de 2026
logotipo da Red Funnel Ferries

Resposta da Red Funnel Ferries

Thanks for your review - we hope to welcome you back on board again soon.

Avaliado com 3 de um total de 5 estrelas

Agent professional but cramped & expensive journey

The agent on phone was excellent professional & patient.
The experience on the boat was disappointing there was school trip returning to mainland. Red funnel had cordon off third off the lounge so the whole back of the boat just for children which then made rest of the boat very cramped. Also how can red funnel charge £12.00 for a bowl of chips & latte

3 de julho de 2026
Avaliado com 4 de um total de 5 estrelas

Works like clock work and great team work

The services re information re lines to get into on arrival worked great quick and easy . Was bit of a worry as turning into Red Funnel off the main road was slow then I could see why as two point to check in open only yes once to front I could see why as new update where bring done to deck .
How ever was extra worried I was going to miss my ferry .
The service and departure was fab kn time helpful staff a real pleasure both way .
Thank you

22 de junho de 2026
Avaliado com 1 de um total de 5 estrelas

WARNING: cancellation fees

WARNING: Having booked ferry tickets this week, I had to cancel, with a cancellation fee of £10. Seemed reasonable so I cancelled.
I then received an email update to say Red Funnel Ferries were charging me £125.00, to cancel, £115.00 above the £10. No explanation, but a threat, saying if I did not agree now, they would charge me more.

7 de julho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Grate staff

Getting event tickets printed at kiosk very helpful
Happy staff even at 6am
Clean on time ferry helpful information
And staff
Boarding easy

7 de julho de 2026
Avaliado com 5 de um total de 5 estrelas

The staff are quick to assist you.

The staff are quick to assist you when in need of help. The cleaning lady was very polite and had taken over to clean the spilt coffee on the floor. The experience was very good and i wouldn't hesitate to book with Red Funnel again.

13 de junho de 2026
Avaliado com 5 de um total de 5 estrelas

Excellent service both over phone and…

Excellent service both over phone and on board ferry. Food and drinks average prices but very good quality. Facilities excellent, far cry from my last experience back in 1985! Only one thing, range of gifts was a bit lacking, especially for under 8’s. I was looking for a bath or pond plastic ferry boat for grandchildren to play with 🥺Otherwise brilliant.

12 de junho de 2026

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