After 11 years and multiple trips per year, 1 bad member of the car deck crew means I'll be using White Link in future. The man, who I've made the profile picture, was unhelpful, rude and REALLY let's... Ver mais
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Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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After 11 years and multiple trips per year, 1 bad member of the car deck crew means I'll be using White Link in future. The man, who I've made the profile picture, was unhelpful, rude and REALLY let's... Ver mais
A empresa respondeu
The ferry was on time-both ways. You have real people available to deal with issues - thank you. Plus food!! Appreciate in particular that you ask parents not to allow children to run around. May... Ver mais
A empresa respondeu
Arrived Southampton earlier than booking & got straight onto ferry & had excellent breakfast. On IOW side rtn again arrived early & got straight onto ferry. Service onboard was good with great selecti... Ver mais
A empresa respondeu
Good service from the staff from check in to boarding,, The new red funnel coffee brand is much better than from a few years ago." Wight isle superior coffee" RED FUNNEL came to my rescue a coupl... Ver mais
A empresa respondeu
We are proud to be the original Isle of Wight Ferry, with over 164 years of experience sailing between Southampton and the Isle of Wight. We aim to deliver a First-Class customer experience from start to finish and operate more than 35 crossings a day. Use our easy online booking service to secure your Vehicle Ferry spot and step aboard to enjoy a range of facilities during your crossing. Customers can enjoy our premium Signature Lounge, pet-friendly lounge, licensed bar, café and retail shop plus outdoor sun decks before arriving at your destination in just 1-hour. Foot passengers can turn up and go via our Hi-Speed Red Jet service, arriving in just 30 minutes.
Escrito pela empresa

12 Bugle Street, SO14 2JY, Southampton, Reino Unido
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Respondeu a 88% das avaliações negativas
Normalmente responde dentro de 2 semanas
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Quick and easy check in. Comfortable ship. Service ran on time

Resposta da Red Funnel Ferries
Great for people travelling with dogs, staff even gave my dogs a bowl of water

Resposta da Red Funnel Ferries
easy to use and we arrived earlier than expected to return home , the staff put us on the next ferry saving us having to wait 2 more hours for the ferry we were booked on.

Resposta da Red Funnel Ferries
Fast, efficient service. On our outbound crossing we arrived at Southampton earlier and got put on an earlier crossing, no fuss, so our holiday started sooner!

Resposta da Red Funnel Ferries

Resposta da Red Funnel Ferries
We received an excellent service on both crossings when we travelled with Red Funnel. Returning home we were caught up in the IOW Festival exit from the island. Despite this the ferry was on time and provided an efficient service. All the facilities were excellent.

Resposta da Red Funnel Ferries
Had to change my booking due to medical emergency and call centre lady very helpful

Resposta da Red Funnel Ferries

Resposta da Red Funnel Ferries
Very good service on both sides of the water
The agent on phone was excellent professional & patient.
The experience on the boat was disappointing there was school trip returning to mainland. Red funnel had cordon off third off the lounge so the whole back of the boat just for children which then made rest of the boat very cramped. Also how can red funnel charge £12.00 for a bowl of chips & latte
The services re information re lines to get into on arrival worked great quick and easy . Was bit of a worry as turning into Red Funnel off the main road was slow then I could see why as two point to check in open only yes once to front I could see why as new update where bring done to deck .
How ever was extra worried I was going to miss my ferry .
The service and departure was fab kn time helpful staff a real pleasure both way .
Thank you
WARNING: Having booked ferry tickets this week, I had to cancel, with a cancellation fee of £10. Seemed reasonable so I cancelled.
I then received an email update to say Red Funnel Ferries were charging me £125.00, to cancel, £115.00 above the £10. No explanation, but a threat, saying if I did not agree now, they would charge me more.
Getting event tickets printed at kiosk very helpful
Happy staff even at 6am
Clean on time ferry helpful information
And staff
Boarding easy
The staff are quick to assist you when in need of help. The cleaning lady was very polite and had taken over to clean the spilt coffee on the floor. The experience was very good and i wouldn't hesitate to book with Red Funnel again.
Excellent service both over phone and on board ferry. Food and drinks average prices but very good quality. Facilities excellent, far cry from my last experience back in 1985! Only one thing, range of gifts was a bit lacking, especially for under 8’s. I was looking for a bath or pond plastic ferry boat for grandchildren to play with 🥺Otherwise brilliant.
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