My sister who ordered the cake for me paid an extra amount to have a priority delivery for 10am-3pm on Dec 31, 2022. We were disappointed since the delivery arrived between 7:15-7:25pm. We hope the de... Ver mais
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What amazing customer service went above & beyond. Helped me get 24 cupcakes at really short notice & called to make sure it was all ok. Will definitely use this company again instead of a well know... Ver mais
Delivered on time, exactly as advertised and thoroughly enjoyed by our Son's guests for his 30th birthday party. Really happy we chose Red Robin - thanks to all that helped us join in the celebratio... Ver mais
I'm from India and I ordered cupcakes for my friend in Uxbridge. I kept following up for the order via WhatsApp and emails and without any hesitation, they kept me updated. Red Robin Bakery have pr... Ver mais
A empresa respondeu
Detalhes da empresa
- Padaria
- também em
- Loja de Cupcakes
Escrito pela empresa
We are a London-based bakery, and we love to make yummy cakes for all occasions! Our cakes, treats and brownies are freshly baked using the finest ingredients. We hand deliver across London so whether you need our popular Birthday Cakes such as Moet ‘Her Highness’ Cake or the Double Decker, a wonderful box of gourmet Belgian Chocolates, a nice bubbly to say Cheers, or a smashing Combo of all these things - we will deliver. Literally. Think of us for any special occasions, birthdays, anniversaries, events or for plain simple enjoyment at the end of a tough week. We are Great Celebrations. Our reputation comes from delivering our products Fresh, and with a phenomenal Customer Service!!
Informações de contato
26b Bourne Court, IG8 8HD, London, Reino Unido
- 020 3745 7225
- hello@redrobinbakery.co.uk
- www.redrobinbakery.co.uk
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Good experience but can be better
I bought a cake for my grandma for her birthday and I always do every year at Red Robbin Bakery. I always request a photo to be sent so I can ensure she is happy as I am overseas. But seems no employee can do an extra mile for clients. There was one time, I was sent a video and I saw Lola so happy. It didn’t happen again.

Resposta da Red Robin Bakery
Great value and service
Great value and service, I got a next-day delivery for a custom Vegan cake for 20 people

Resposta da Red Robin Bakery
Excellent service
Excellent service. Cupcakes delivered on time. The cupcakes were to thank my estate agent for his help and assistance. Much appreciated by him and his family. I will use your company again and will recommend it to my friends. Big thank you. 🙏🏼

Resposta da Red Robin Bakery

Resposta da Red Robin Bakery
Cake Was burned & topping Strawberries…
Cake Was burned & topping Strawberries are spoiled. Very disappointed :(

Resposta da Red Robin Bakery
These were a gift I sent to a friend in…
These were a gift I sent to a friend in London. I’m living in Australia. They were perfect, delivery was bang on time and she was delighted!! Thank you

Resposta da Red Robin Bakery
Cake was late and not as shown in picture
I was promised the cake between 1pm and 2pm after speaking to someone in their department assuring I would received the delivery. I did not receive it on time. The cake was not same a the picture it looked different and the picture of elsa had marks on the face and plus it was a tiny picture compared to how it looked on the picture. They did some amateur design around the side nothing like the cake on the picture. Was not happy.

Resposta da Red Robin Bakery
Lovely cupcakes and I got a Red Velvet…
Lovely cupcakes and I got a Red Velvet Birthday cake for my daughter. Delicious lovely cake that lasted just over a week in the fridge 😋

Resposta da Red Robin Bakery
The cake was not delivered when…it was supposed to for an Anniversary
The cake was not delivered when promised. It was delivered the following day. Missing the Anniversary we were celebrating. The cake looked very amateur not like it had been done by a professional bakery it certainly didnt resemble the picture of the cake I had chosen on the internet. I just hope it tasted better than it look. The customer service was pretty dreadful. I was promised a picture of the cake a confirmed delivery time and at no point was I told they werent going to meet the time they promised. I had to hear from my boss about it who was disappointed it hadnt arrived in time. I chased that evening and the next morning and I was being ignored. They finally got back to me to say it would be delivered by lunchtime that day. Very dissapointing overall. I wont be using them again.

Resposta da Red Robin Bakery
I had a good experience
I had a good experience, only thing was the high delivery charge.

Resposta da Red Robin Bakery
I ordered the cake with three days to…
I ordered the cake with three days to go. Delivered fine within the time slot. Cake looked fantastic. Tasted even better.
Great service, lovely cake

Resposta da Red Robin Bakery
its was coca cola.
Great cake, but delivery tracking required
The cake was delicious but it would have been easy if you provided a tracked to know the status of the delivery..

Resposta da Red Robin Bakery
Late delivery
Hi, considering that the delivery was late, I’d appreciate the refund.
Thank you

Resposta da Red Robin Bakery

Resposta da Red Robin Bakery
Thank you badsha and to your…
Thank you badsha and to your bakery...for helping me to give surprise to my niece from india with your lovely and tasty cake on her birthday.This was the first time and love to continue this journey with you people to celebrate all occasions in future...it was not easy from india to send these type of gifts to your family..but you people make this easy and wonderful on her this birthday... lovely cake with all the necessary things which i want in the cake and you fulfilled all the requirements by maintaining the taste also...god bless you and your team...Richa

Resposta da Red Robin Bakery
Don’t ruin your event
I made the worst mistake in my life to order my son’s first birthday cake from this bakery. I didn’t expect to get the exact cake as the one from the picture they sent me, but I didn’t either expect to get that rubbish cake they made. Horrible experience… no customer service, poor quality, cheap design, overpriced

Resposta da Red Robin Bakery

Resposta da Red Robin Bakery
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