Ordered in the 7th with 1/2 day delivery and still not come. Sent an email that hasn't been acknowledged. Bit disappointing as I bought it for someone's birthday which is tomorrow so il have to get so... Ver mais
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Veja o que dizem as avaliações
Paid for DPD 1-2 days I am still waiting for my items customer service are non existent don’t answer emails love chat or social media, don’t use this company it would be quicker to go to America and g... Ver mais
If I could give them less than 1 star I would! Their carrier left my parcel on my door step despite being told not to! It was stolen, I contacted DPD and they admitted leaving it unattended, despite t... Ver mais
I had a really positive experience with American Kandy Co. My order was shipped really quickly and arrived via Evri in a few days with everything just as I had ordered. I had been let down by another... Ver mais
Detalhes da empresa
- Confeitaria
- também em
- Buffet de Doces e Sobremesas
- Loja de Chocolates
- Loja de refrigerantes
- Loja de Souvenirs
Escrito pela empresa
Providing imported american confectionary to both national and local customers. We also cater for the UK market with purchasing from new up and coming brands supporting national business.
Informações de contato
Unit 9, Victoria Hall, 286 Rawlinson Street, LA141BX, Barrow in furness, Reino Unido
- 01229 458338
- sales@americankandyco.co.uk
- americankandyco.co.uk
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Paid for DPD 1-2 days I am still…
Paid for DPD 1-2 days I am still waiting for my items customer service are non existent don’t answer emails love chat or social media, don’t use this company it would be quicker to go to America and get your own goods
Ordered in the 7th with 1/2 day…
Ordered in the 7th with 1/2 day delivery and still not come. Sent an email that hasn't been acknowledged. Bit disappointing as I bought it for someone's birthday which is tomorrow so il have to get something else now. Will re review once it comes
If I could give them less than 1 star I…
If I could give them less than 1 star I would! Their carrier left my parcel on my door step despite being told not to! It was stolen, I contacted DPD and they admitted leaving it unattended, despite this I’ve now been waiting nearly a month and the birthday I bought them for has passed! They have ignored my emails since the 15/10!!! Pls use another company if you want good customer service! Shame really as I’ve bought every year from them!!
Sound options
Good service
Easy to order
Didn't get enough for the price
Excellent service
Excellent service. Super fast delivery. Would highly recommend.
Still not arrived no dispatch
My son used his birthday money to purchase his favourite snacks, he has autism and is devastated that his package hasn't been dispatched it has now been a week since ordering and there is no email to say dispatch. I have tried the online chat and emailed but I have no response. I have also tried the phone number on there website which doesn't receive calls. I'm now looking into how I can get refund but it's difficult when the company doesn't acknowledge there customers!!!
Goods finally arrived. And there was complementary gift inside too which my son was excited to try this made up of the delay of his goods.

Resposta da American Kandy Co
No communication when sent numerous…
No communication when sent numerous emails about my product what didn't arrive on time

Resposta da American Kandy Co
My package didn’t even get delivered
My package didn’t even get delivered, I’ve tried emailing but haven’t got no response, would never use again, lost £15 or more, definitely not happy!
1st order very happy !
Made an order and arrived today.
Did take a while to arrive but it does say they have a backlog of orders so this can be expected.
Very happy with my order at a very competitive price.
Would definitely use again !
Amazing so happy with what I ordered!
Great product
Received my order and it was missing…
Received my order and it was missing majority of my order! I got in touch via email and received no reply! I then got in touch by the chat and it took 2 days for a reply in which they agreed there had been an error made with my order and offered me two solutions refund or to send out the rest of my order! I picked to have the rest of my order sent out asap as it was for a birthday present! I didn’t get a reply but 5 days later the rest of my order arrived! After the birthday!
Wasn’t happy
I ordered the £10 mystery box and was disappointed with the sweets I received very cheap definitely did not add up to £10. Wouldn’t order again
Not at all as appears on website and very costly for what you het
I will not use again as website misleading regarding how packed and for the cost not alot of goods..
Customer service is zero but products are awesome.
**EDIT** My review on the customer service side/lack of email response still stands the items arrived today and are great. Thank you for the postage refund and the little extra .
I have emailed twice in the past week with no response so this review is about the very poor customer service from getting the item shipped through to the lack of customer care. Should my package arrive and the items are satisfactory then I will leave an updated review about the actual items**.
Lovely.
The box of sweets where a Birthday gift,the delivery was fast and the contents of the box,scrumptious,in other words,all is well.😍
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