The insurance company booked us an appointment for 7 days after our oven breaking down. We contacted yourselves the next morning and were offered a cancellation 2 days later. The engineer rang 15 minu... Ver mais
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Veja o que dizem as avaliações
Phone service poor no customer service at all. No person would speak to me only online service extremely poor. Man that came to fix our freezer first class on time very efficient excellent service w... Ver mais
I haven't had great experiences in the past with this service and with one of their engineers especially, who is rude and made me feel uncomfortable in my own house and twice failed to fix my applianc... Ver mais
Efficient well informed polite chap. Arrived on time. Gave specific instructions for better management of hob. Allowed me to try them out. Posting a minor part for pan rest which I can deal with mysel... Ver mais
Detalhes da empresa
- Assistência Técnica de Eletrodomésticos
- também em
- Serviço de conserto de fornos micro-ondas
- Serviço de conserto de lavadoras e secadoras
- Serviço de conserto de refrigeradores
Sobre Respond Services
Escrito pela empresa
Respond Services is the UK's largest independent service provider, working exclusively with Electrolux Home Appliances.
We pride ourselves on our technical expertise, built up through our many years of experience providing warranty repair service for AEG, Electrolux and Zanussi appliances.
Our engineers work very hard to give you the best results and avoid multiple visits.
Whether your AEG, Zanussi or Electrolux appliances are covered by the manufacturer's warranty, an extended warranty or you just need to pay for a repair, please call us directly on 01245 490300 to book a repair for you.
We pride ourselves on our technical expertise, built up through our many years of experience providing warranty repair service for AEG, Electrolux and Zanussi appliances.
Our engineers work very hard to give you the best results and avoid multiple visits.
Whether your AEG, Zanussi or Electrolux appliances are covered by the manufacturer's warranty, an extended warranty or you just need to pay for a repair, please call us directly on 01245 490300 to book a repair for you.
Informações de contato
42 Robjohns Road, CM1 3DP, Chelmsford, Reino Unido
- 01245 490300
- customerservice@respondservices.co.uk
- www.respondservices.co.uk
4,9
Excelente
28 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 17% das avaliações negativas
Normalmente responde dentro de 1 semana
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Very happy with repair done
Nice engineer who explained what I needed to know, with a quick and efficient repair done on the washing machine, making it like new again. Very happy customer.
7 de outubro de 2026
Disappointed customer.
Had a very nice engineer call round. Assured me he had replaced 3 parts of the machine. One being the heating system and everything was up and running. Went to use it today 7/10/2026. Switched on, everything lit up, pressed start button nothing happened.
6 de outubro de 2026
Resposta da Respond Services
Thank you for your review. We are sorry to hear that you experienced a further issue with your appliance following the initial repair.
We understand that our engineer reattended over the weekend and trust that everything is now working as it should.
Should you experience any further issues, please do not hesitate to contact us so that we can assist you.
The job was completed very well
The job was completed very well. The engineer was amazing—professional, friendly, and excellent with communication and customer service. I’m very happy with the service provided.
7 de outubro de 2026
Engineer was professional clean and…
Engineer was professional clean and tidy spoke clearly and explained what he was doing very pleased
7 de outubro de 2026
Very pleasant young man
Very pleasant young man
Got on with the job
Took all the rubbish away
Many thanks
Just like to know exactly what was wrong
My fault for not asking
6 de outubro de 2026
Very polite and professional.
6 de outubro de 2026
The engineer was extremely helpful
The engineer was extremely helpful, quick, efficient, polite and he explained what had gone wrong. Clean and tidy very professional.
7 de outubro de 2026
Engineer were prompt in communication
Engineer were prompt in communication. Job done cleanly, and professional. Demo after fixing. Happy with the service.
7 de outubro de 2026
Super efficient and professional work…
Super efficient and professional work for an oven repair. Technician was very reassuring and explained all the steps
3 de outubro de 2026
Service was great
Service was great, very friendly, knowledge and professional. My issue was resolved promptly with solutions to help with any future issues.
7 de outubro de 2026
Repair was done in 10 minutes
Repair was done in 10 minutes, very efficient and came early! Thank you
7 de outubro de 2026
Prompt attendance this morning
Prompt attendance this morning. Experienced engineer who put my mind at ease.
7 de outubro de 2026
Problem solved.
Ben arrived early, fixed my problem and explained how it had happened. He was polite and professional.
3 de outubro de 2026
Excellent service
Excellent service from to Friendly helpful and timely engineers
5 de outubro de 2026
Avaliação não solicitada
What a nice chap
What a nice chap, he was so quick and professional, courteous. He slipped on his plastic shoe covers and didn't even want a cup of tea. Thankyou
R.L.
7 de outubro de 2026
I’m a pensioner and Stuart was…
I’m a pensioner and Stuart was extremely patient - he was an absolutely pleasure to deal with.
7 de outubro de 2026
The engineer arrived punctually
The engineer arrived punctually, and the work was completed in a neat and professional manner.
7 de outubro de 2026
He done good
29 de setembro de 2026
Excellent service with a smile
Excellent service with a smile.
Fixed my washing machine promptly for a tricky problem
6 de outubro de 2026
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