Phone service poor no customer service at all. No person would speak to me only online service extremely poor. Man that came to fix our freezer first class on time very efficient excellent service w... Ver mais
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Veja o que dizem as avaliações
Efficient well informed polite chap. Arrived on time. Gave specific instructions for better management of hob. Allowed me to try them out. Posting a minor part for pan rest which I can deal with mysel... Ver mais
I haven't had great experiences in the past with this service and with one of their engineers especially, who is rude and made me feel uncomfortable in my own house and twice failed to fix my applianc... Ver mais
The engineer was most pleasant person on the first visit he quickly identified the issue and he also informed me the the time it will take for the parts On the second visit to fit the new parts he... Ver mais
Detalhes da empresa
- Assistência Técnica de Eletrodomésticos
- também em
- Serviço de conserto de fornos micro-ondas
- Serviço de conserto de lavadoras e secadoras
- Serviço de conserto de refrigeradores
Sobre Respond Services
Escrito pela empresa
We pride ourselves on our technical expertise, built up through our many years of experience providing warranty repair service for AEG, Electrolux and Zanussi appliances.
Our engineers work very hard to give you the best results and avoid multiple visits.
Whether your AEG, Zanussi or Electrolux appliances are covered by the manufacturer's warranty, an extended warranty or you just need to pay for a repair, please call us directly on 01245 490300 to book a repair for you.
Informações de contato
42 Robjohns Road, CM1 3DP, Chelmsford, Reino Unido
- 01245 490300
- customerservice@respondservices.co.uk
- www.respondservices.co.uk
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 17% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Very polite and professional.
The engineer was extremely helpful
The engineer was extremely helpful, quick, efficient, polite and he explained what had gone wrong. Clean and tidy very professional.
Engineer were prompt in communication
Engineer were prompt in communication. Job done cleanly, and professional. Demo after fixing. Happy with the service.
Super efficient and professional work…
Super efficient and professional work for an oven repair. Technician was very reassuring and explained all the steps
Service was great
Service was great, very friendly, knowledge and professional. My issue was resolved promptly with solutions to help with any future issues.
Repair was done in 10 minutes
Repair was done in 10 minutes, very efficient and came early! Thank you
Prompt attendance this morning
Prompt attendance this morning. Experienced engineer who put my mind at ease.
Problem solved.
Ben arrived early, fixed my problem and explained how it had happened. He was polite and professional.
Excellent service
Excellent service from to Friendly helpful and timely engineers
What a nice chap
What a nice chap, he was so quick and professional, courteous. He slipped on his plastic shoe covers and didn't even want a cup of tea. Thankyou
R.L.
I’m a pensioner and Stuart was…
I’m a pensioner and Stuart was extremely patient - he was an absolutely pleasure to deal with.
The engineer arrived punctually
The engineer arrived punctually, and the work was completed in a neat and professional manner.
He done good
Excellent service with a smile
Excellent service with a smile.
Fixed my washing machine promptly for a tricky problem
1st class service
1st class service. The chap was amazing tidy professional and explained everything.
The dealing ,explanation and repair was…
The dealing ,explanation and repair was done perfectly
Operative was extremely helpful
Operative was extremely helpful. He phoned ahead of his visit. In addition to the part we thought we needed he also brought along an additional part which proved to be the main the root of the problem. This both helped us and also negated the need for a further visit.
All you would like
He was on time, friendly, polite, knew exactly what was needed and dealt with quickly and cleanly.
All we could ask for; thankyou
First class repair and service this time
Dan was the engineer this time and he was polite friendly and professional in his approach .He relly knows what he is doing he is a credit to your company
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