Phone service poor no customer service at all. No person would speak to me only online service extremely poor. Man that came to fix our freezer first class on time very efficient excellent service w... Ver mais
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Veja o que dizem as avaliações
I haven't had great experiences in the past with this service and with one of their engineers especially, who is rude and made me feel uncomfortable in my own house and twice failed to fix my applianc... Ver mais
The engineer was most pleasant person on the first visit he quickly identified the issue and he also informed me the the time it will take for the parts On the second visit to fit the new parts he... Ver mais
The engineer was very quick and effecient fixing our dishwasher. However, it took over 2 hours trying to fix up an appointment with a robot! and we gave up trying to take out the service agreement as... Ver mais
Detalhes da empresa
- Assistência Técnica de Eletrodomésticos
- também em
- Serviço de conserto de fornos micro-ondas
- Serviço de conserto de lavadoras e secadoras
- Serviço de conserto de refrigeradores
Sobre Respond Services
Escrito pela empresa
We pride ourselves on our technical expertise, built up through our many years of experience providing warranty repair service for AEG, Electrolux and Zanussi appliances.
Our engineers work very hard to give you the best results and avoid multiple visits.
Whether your AEG, Zanussi or Electrolux appliances are covered by the manufacturer's warranty, an extended warranty or you just need to pay for a repair, please call us directly on 01245 490300 to book a repair for you.
Informações de contato
42 Robjohns Road, CM1 3DP, Chelmsford, Reino Unido
- 01245 490300
- customerservice@respondservices.co.uk
- www.respondservices.co.uk
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 17% das avaliações negativas
Normalmente responde dentro de 1 semana
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Job done quickly and efficiently
Job done quickly and efficiently, nice man that did the repair
He was very calm and friendly and was…
He was very calm and friendly and was neat and tidy and performed the job impeccably.
Very helpful and polite gentleman and…
Very helpful and polite gentleman and effective. Thank you
Engineer was great
Engineer was great. Very professional and friendy and fixed the fault within an hour.
Pete knew what he was doing and was a nice man…
Pete knew what he was doing and was very efficient, pleasant and gopod company
The engineer kept me updated of how…
The engineer kept me updated of how long he was going to be
He was very polite
He knew exactly what to do
Very quick in and out
Excellent service
Excellent service, appointment booked, explained I could only do early mornings and engineer arrived at 9am. Found the fault and rectified it quickly. Very pleased
The engineer was very polite
The engineer was very polite, pleasant and chatty. He got on with his job, informed us of what he had done. A very nice person. Washing machine now working so 1 happy customer
Communication was perfect
Communication was perfect, got a message to say we were booked in with a date of repair. The day before the engineer called and said he would be early and specified a time and that he had the part ready for the repair and it would only take 15mins. He turned up exactly at the time he specified, actually to the minute. Amazing! Bearing in mind how important time is in the mornings with school runs that alone is a huge help. Then true to his word he was walking out the house bang on 15mins later. The hob now works even better than it ever did before so thankyou.
Commendable Company - Excellent Services
No sooner had I spoken with a courteous Domestic and General advisor, about my dual fuel cooker’s repair, than an email confirmation of the repair service was received.
Not only was the repair confirmation prompt, it was precisely detailed and courteously reassuring.
On repair day - the polite and remarkably well spoken engineer John arrived as scheduled!
He identified himself and to my surprise, he had intelligently found the controlled free parking on a road perpendicular to ours. The 1st operative to do so in 28 years; I’ve always had to guide others.
Respond services expertly came prepared without prior diagnostic visit and proficiently replaced the faulty parts, to my utmost satisfaction.
Respond services are’Simply The Best’ - don’t look any further!
Many thanks!
The operative solved the problem and…
The operative solved the problem and really tried hard. He spent a long time making sure he'd fixed the problem. He was also polite and tidy.
The engineer work is effective and…
The engineer work is effective and efficient !
Repair done without any fuss and the…
Repair done without any fuss and the engineer was totally professional and knowledgeable
Excellent experience
Excellent experience, Simon was courteous, knowledgeable and repaired the appliance very quickly. I'd definitely use Respond Services again.
The engineer was polite and very…
The engineer was polite and very friendly. He explained every step of the repair and also made a suggestion as to how and why my appliance had broken down.
Above and beyond service
Engineer very informative and he immediately told us that our whole part need replacing. He managed to order the part within next 48 hours and came back to Repair. I got a call to arrange that I can visit and I thought my experience was beyond belief it was exemplary and extra extraordinary.
Efficient, friendly, reliable and professional
Efficient, friendly, reliable and professional as always. Thank you!
Very polite and confident in what they…
Very polite and confident in what they do.
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