Phone service poor no customer service at all. No person would speak to me only online service extremely poor. Man that came to fix our freezer first class on time very efficient excellent service w... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
I haven't had great experiences in the past with this service and with one of their engineers especially, who is rude and made me feel uncomfortable in my own house and twice failed to fix my applianc... Ver mais
Efficient well informed polite chap. Arrived on time. Gave specific instructions for better management of hob. Allowed me to try them out. Posting a minor part for pan rest which I can deal with mysel... Ver mais
The engineer was most pleasant person on the first visit he quickly identified the issue and he also informed me the the time it will take for the parts On the second visit to fit the new parts he... Ver mais
Detalhes da empresa
- Assistência Técnica de Eletrodomésticos
- também em
- Serviço de conserto de fornos micro-ondas
- Serviço de conserto de lavadoras e secadoras
- Serviço de conserto de refrigeradores
Sobre Respond Services
Escrito pela empresa
We pride ourselves on our technical expertise, built up through our many years of experience providing warranty repair service for AEG, Electrolux and Zanussi appliances.
Our engineers work very hard to give you the best results and avoid multiple visits.
Whether your AEG, Zanussi or Electrolux appliances are covered by the manufacturer's warranty, an extended warranty or you just need to pay for a repair, please call us directly on 01245 490300 to book a repair for you.
Informações de contato
42 Robjohns Road, CM1 3DP, Chelmsford, Reino Unido
- 01245 490300
- customerservice@respondservices.co.uk
- www.respondservices.co.uk
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 17% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Very friendly but professional
Very friendly but professional. Worked efficiently and checked my other appliances
Helpful engineer and customer services…
Helpful engineer and customer services staff, great communication.
Polite & knowledgeable.
Polite, very knowledgeable engineer who understood the issues on both appliances. Gave excellent advice & feedback on how the issues will be resolved. Excellent experience.
Microwave repair.
The engineer called when he was 10 minutes away and was so helpful and knowledgeable. He was also very courteous, but best of all he left us with a working microwave. Top man.
Engineer arrived during the time slot…
Engineer arrived during the time slot and carried out the work without any further delay
Professional, efficient and well worth the money
Our engineer turned up exactly on time, having rung me 15 minutes before to let me know he was on his way. He diagnosed the problem immediately. He had the repair completed in 30 minutes and the machine working again. He explained to me what the fault was, he showed me the defective part that he had replaced with a new one.
He was really polite, really smart in AEG branded shirt with a clean AEG branded van. A really professional and efficient experience. I wouldn’t hesitate to offer the AEG fixed price service. It’s piece of mind to know there will be nothing else to pay over the fixed cost.
Faultless Service
The engineer was prompt, courteous and knew exactly what to do. My unit is back to life!
Sorting out the call out with the office too was pretty straight forward and a breeze.
The technician went through diagnostic…
The technician went through diagnostic tests to find the problem which was then replaced from parts carried in the van .
It was also reassuring that machine information was checked on line prior to the visit!
The actual repair service was terrific
The actual repair service was terrific. I didn't receive the message advising the time slot, so had to wait in.
Completed washer dryer repair on 2nd …
Completed washer dryer repair on 2nd visit after parts ordered.
Was able to book the appointment very…
Was able to book the appointment very easily and engineer arrived on time and fixed the job first time.
Efficient no fuss repair
Efficient no fuss repair. Even put shelves back in oven.
Fridge freezer repair
Very fast friendly and professional service. I was told a time span when to expect engineer and he called me when he was 10 minutes away. He was polite very knowledgeable and order parts needed as I had cracked drawers and one completely broke in half he is arranging these to be sent. He explained the workings and how to keep fridge healthy. I can not praise highly enough
Very efficient
Very efficient, prompt diagnosis of problem, and immediate replacement of the faulty part.
Very happy with repair done
Nice engineer who explained what I needed to know, with a quick and efficient repair done on the washing machine, making it like new again. Very happy customer.
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.








