even though we were billed in error and my email did not reach the team due to their firewall protection for attachments , when i called to discuss the matter the response was perfect. it was resolved... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Veja o que dizem as avaliações
Very good team. They provided us with excellent customer service and were extremely helpful throughout. Thank you to everyone at the Restore Help Desk and to all the warehouse team, especially the dr... Ver mais
A empresa respondeu
It's not great. We have to ask for additional details each month so we can check we've not been overcharged which quite often we have. We've looked into moving to another provider but the fees they... Ver mais
A empresa respondeu
Very reliable, efficient service. Staff are always very friendly and helpful with any queries/issues. If we ever need any urgent packets, they are usually delivered within a reasonable time on the... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Restore Information Management is the leading UK owned provider of information management services. Specialising in secure physical document storage, scanning, digital mailrooms, outbound communications (hybrid mail) and hosting. Our approach helps organisations protect, transform and access their information seamlessly and efficiently. With a focus on innovation and customer-focused solutions, we help organisations streamline and management their information and communications to stay competitive in today’s fast-paced market.
Informações de contato
Reino Unido
- www.restore.co.uk/informationmanagement
4,6
Excelente
2 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
query was resolved satisfactory
even though we were billed in error and my email did not reach the team due to their firewall protection for attachments , when i called to discuss the matter the response was perfect. it was resolved quickly as expected. we have worked with this company for many years and this is the only time we've had a query
18 de junho de 2026
Resposta da Restore Information Management
Thank you for your review. We are pleased to hear your query was resolved to your satisfaction.
Always helpful and quick to answer.
19 de junho de 2026
Resposta da Restore Information Management
Hi Lee, thank you for your review, we are greatly pleased to hear of your happiness with the service provided
A very quick turnaround on my recent…
A very quick turnaround on my recent request
18 de junho de 2026
Resposta da Restore Information Management
Thank you for your review Neil, It is great to hear you are happy with the service you have received from us
They were very helpful and responsive…
They were very helpful and responsive with my request. Great customer service experience.
12 de junho de 2026
Resposta da Restore Information Management
Hi, thank you for your review, we are very happy to hear of your satisfaction with the service provided to you
Very good team
Very good team. They provided us with excellent customer service and were extremely helpful throughout. Thank you to everyone at the Restore Help Desk and to all the warehouse team, especially the drivers. Your hard work and support are greatly appreciated.
Keep up the excellent work!
16 de junho de 2026
Resposta da Restore Information Management
Hi Faycal, thank you for your review, we are greatly pleased to hear of your happiness with the service provided
Staff very helpful and gave good advice.
13 de junho de 2026
Resposta da Restore Information Management
Thank you for your review Betty, It is great to hear you are happy with the service you have received from us
Resposta da Restore Information Management
Hi James, thank you for your review, we are greatly pleased to hear of you happiness with the service provided
Great customer service fast collection…
Great customer service fast collection no issues.
12 de junho de 2026
Resposta da Restore Information Management
Hi, thank you for your review, we are very happy to hear of your satisfaction with the service provided to you
Excellent service
Excellent service, order placed and received items the next day.
10 de junho de 2026
Resposta da Restore Information Management
Thank you for your review Sandra, It is great to hear you are happy with the service you received from us
Resposta da Restore Information Management
Thank you for your review Victoria. It is great to hear you are happy with the service you have received from Restore
Resposta da Restore Information Management
Thank you for your review Claire. It is great to hear you are happy with the service you received from Restore
Response time
4 de junho de 2026
Resposta da Restore Information Management
Hi George, thank you for your review, we are greatly pleased to hear of you happiness with the service provided
Customer communications
3 de junho de 2026
Resposta da Restore Information Management
Hi Jana, thank you for your review, we are very happy to hear of your satisfaction with the service provided to you
Excellent Service
The simplicity of getting boxed documents picked up for storage. I sent an email for boxes of documents to be picked and I had an email back within the hour and the boxes were picked up 2 days later.
3 de junho de 2026
Resposta da Restore Information Management
Hi Rob, thank you for your review, we are very pleased to hear of your positive experience with us
Very helpful advice and request fully…
Very helpful advice and request fully and promptly met
5 de junho de 2026
Resposta da Restore Information Management
Hi Peter, thank you for your review, we are greatly pleased to hear of you happiness with the service provided
friendly and helpful advice
friendly and helpful advice, accessed the records quickly and informative
4 de junho de 2026
Resposta da Restore Information Management
Thank you for your review Jackie. It is great to hear you are happy with the service you received from Restore
Customer service and service support…
Customer service and service support are easy to communicate with, very helpful and knowledgeable.
4 de junho de 2026
Resposta da Restore Information Management
Thank you for your review Paul. It is great to hear you are happy with the service you received from Restore
quick, simple, easy
I Emailed with what i needed and it came next day. quick, simple, easy.
3 de junho de 2026
Resposta da Restore Information Management
Thank you Luke, your comments are great to read and very much appreciated
quik service
29 de maio de 2026
Resposta da Restore Information Management
Thank you for your review Maxine. It is great to hear you are happy with the service you received from Restore
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