Superb! Fast delivery (despite courier), and excellent knowledgeable REAL person answering the phone calls! This is obviously a company that cares about their products; cares about their custom... Ver mais
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Veja o que dizem as avaliações
Ordered a tackle bag but needed it delivered on a specific day due to work commitments. Customer service were really helpful and arranged to dispatch so that it would arrive on the correct day. Then... Ver mais
Great interaction with the team at Rhino - especially Taylor. Quality of product - this time recycled match balls was excellent. Players love the grip and feel of the balls, and good to be doing our b... Ver mais
A empresa respondeu
The goods were fine & delivered promptly but I was annoyed the Rhino water bottle that was promoted as part of any order over £100 if ordered by Tuesday 25th did not come. I’m told there was a box to... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Since 1980, Rhino has gone from the pioneering manufacturer of scrummaging machines, into one of the world’s leading rugby and team sport brands, used and trusted by elite athletes and teams worldwide. Alongside our world leading scrum machines, contact and breakdown equipment, we offer training and match balls, protection gear and team kit, as well as performance focused sportswear and leisurewear.
Informações de contato
13 Ipswich Rd, CF23 9AQ, Cardiff, Reino Unido
- help@rhino.direct
- www.rhino.direct
4,5
Excelente
271 avaliações
Pede aos clientes que avaliem
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Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
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Quick delivery and price
24 de fevereiro de 2025
Resposta da Rhino
Hi John,
Thanks for your review! Great to hear you were happy with the delivery and price.
Team Rhino
Resposta da Rhino
Hi James,
Thanks for your review! Glad you were happy with the quick delivery and support.
Team Rhino
Ordered 6x wave tackle shields and they…
Ordered 6x wave tackle shields and they arrived in good time. A welcome addition to our 1st team training & pre-match drills. Given us a professional look on the field and during our training exercises.
27 de janeiro de 2025
Resposta da Rhino
Thanks for your review, Steve!
Great to hear the wave tackle shields arrived quickly and are making an impact on your training. Wishing your 1st team all the best for the season!
Team Rhino
Wrong product
Ordered a red changing robe, received the wrong product. Apparently the red was a mistake on the website. Hard to get a response about a return.
25 de novembro de 2024
Resposta da Rhino
Hi Howard,
Apologies for the error on our website and for any difficulty in reaching us. Your return has been accepted and processed. If you ever choose to order again, please reach out—we’d be happy to offer you a discount code as a gesture of goodwill.
Team Rhino
Fast delivery
Fast delivery
They are a xmas present for my daughter but all looks great
25 de novembro de 2024
Great product backed by great service!
Ordered a tackle bag but needed it delivered on a specific day due to work commitments. Customer service were really helpful and arranged to dispatch so that it would arrive on the correct day. Then work changed my schedule! Messaged Customer Service again and they quickly arranged to change the dispatch to match the new schedule. The tackle bag arrive on the required day. A great product backed by great service 👏
12 de setembro de 2024
Avaliação não solicitada
Training bundle
After placing the order, I was made aware of some items that where no longer in stock but was given alternatives, which was great, the bundle arrived sharply after.
The Balls, bags, cones and bibs are a great addition to our girls set up.
The balls have great grip and performed well on there first use in the wet.
We will definitely be using Rhino again!
25 de abril de 2024
Resposta da Rhino
Hi Niall,
Thank you for taking the time to leave us such a great review, we're glad that you're enjoying your new Rhino balls and equipment!
Kind Regards,
The Rhino Team
Fast and efficient service
Fast and efficient service, produ t exactly as described, I could probably have done with a youth medium but that will be in a couple if months and this one can go in the teams kit bag
25 de março de 2024
Great service and fantastic Sherpa coat.
Great service and fantastic Sherpa coat.
26 de fevereiro de 2024
Resposta da Rhino
Hi Iain, thank you for leaving a great review! We're glad to see that you're enjoying the Sherpa Robe and hope to see you again soon.
Kind Regards,
The Rhino Team
Great running vest
Great cool vest that I’m using for my run training. Good quality, style and fit true to size 8
23 de fevereiro de 2024
First Class Service
First class Products. Staff very professional and polite. Would highly recommend this Company to anyone.
After sales service was second to none
23 de fevereiro de 2024
Resposta da Rhino
Hi Del,
Thank you for taking the time to leave us such positive feedback, we really appreciate it. We hope to see you again soon!
Kind Regards,
The Rhino Team
Excellent service
Excellent service. Had a couple of issues but resolved immediately.
Great quality netballs
26 de janeiro de 2024
Resposta da Rhino
Hi Marion,
Thank you so much for your review. We're sorry that you experienced some issues, but glad to hear that these were resolved immediately. We hope you enjoy your netballs, and hope to see you again soon!
Kind Regards,
The Rhino Team
The customer service and how friendly…
The customer service and how friendly and helpful they were. The balls also were in good quality.
4 de janeiro de 2024
Resposta da Rhino
Hi,
Thank you for leaving us such a positive review. We really appreciate your feedback and hope to see you again soon.
Kind Regards,
The Rhino Team
I have sent the item back and purchased…
I have sent the item back and purchased a new head guard but am yet to receive confirmation that you have received the returned head guard or a refund?!
3 de janeiro de 2024
Resposta da Rhino
Hi Elizabeth,
Thanks for your review. I can see we haven't received a return from you yet. We have a Helpdesk for any queries such as this. Please email help@rhino.direct with your return tracking number, so we can look into this for you. Thanks.
Kind Regards,
The Rhino Team
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