Superb! Fast delivery (despite courier), and excellent knowledgeable REAL person answering the phone calls! This is obviously a company that cares about their products; cares about their custom... Ver mais
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Veja o que dizem as avaliações
Ordered a tackle bag but needed it delivered on a specific day due to work commitments. Customer service were really helpful and arranged to dispatch so that it would arrive on the correct day. Then... Ver mais
Great interaction with the team at Rhino - especially Taylor. Quality of product - this time recycled match balls was excellent. Players love the grip and feel of the balls, and good to be doing our b... Ver mais
A empresa respondeu
The goods were fine & delivered promptly but I was annoyed the Rhino water bottle that was promoted as part of any order over £100 if ordered by Tuesday 25th did not come. I’m told there was a box to... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Since 1980, Rhino has gone from the pioneering manufacturer of scrummaging machines, into one of the world’s leading rugby and team sport brands, used and trusted by elite athletes and teams worldwide. Alongside our world leading scrum machines, contact and breakdown equipment, we offer training and match balls, protection gear and team kit, as well as performance focused sportswear and leisurewear.
Informações de contato
13 Ipswich Rd, CF23 9AQ, Cardiff, Reino Unido
- help@rhino.direct
- www.rhino.direct
4,5
Excelente
271 avaliações
Pede aos clientes que avaliem
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Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
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Fantastic customer service
Fantastic customer service! Helped me make a last minute addition before the order was despatched. Love my products and very happy from start to finish
3 de abril de 2020
Avaliação não solicitada
Great product
Great product, well made and swift delivery - thank you!
3 de abril de 2020
Avaliação não solicitada
Brilliant
Efficient, very helpful great value for money and a great product.
3 de abril de 2020
Avaliação não solicitada
Excellent service and fabulous product
Excellent service and fabulous product. Many thanks
25 de fevereiro de 2020
Avaliação não solicitada
Shirt was exactly what I wanted
Shirt was exactly what I wanted, fitted perfectly and was delivered really quickly
11 de fevereiro de 2020
Avaliação não solicitada
great shopping experience
it was easy to browse and select items that I wanted.
Delivery took only a couple of days. Which made everything overall great!
Very costly delivery though...
7 de fevereiro de 2020
Avaliação não solicitada
great service and good value for money
great service and good value for money. This is the second year we have used Rhino for our balls and other equipment and we have had no issues.
5 de fevereiro de 2020
Avaliação não solicitada
Just what I needed
22 de janeiro de 2020
Avaliação não solicitada
Great service delivered very quick and…
Great service delivered very quick and better than others like Lovell rugby that I’ve used in the past
22 de janeiro de 2020
Avaliação não solicitada
Quick and efficient delivery...don’t go to Rhino!!!
If you’re after a quick and efficient service don’t go to Rhino and their customer service is almost nonexistent. Ordered a match kit for my son for his uni team end of November for an xmas present then noticed on their website a banner which said orders placed after 15th November won’t start to be delivered until after 27th January!!! So from order date to anywhere near being delivered is 2 months minimum! ABSOLUTELY RIDICULOUS!!!
21 de janeiro de 2020
Avaliação não solicitada
Fast efficient service for good quality…
Fast efficient service for good quality products.
20 de janeiro de 2020
Avaliação não solicitada
From 2020, avoid this company altogether
Avoid this company like the plague. When your kit eventually arrives (roughly 2 months after purchase and never 4 weeks) it'll have either the wrong logo or no logo. When you try to contact the customer service, they won't reply.
Somewhere between purchase and the 2 month delivery time, the logo and customer service is lost in the post - how convenient!
There's many other companies out there for your University kit orders, go elsewhere to avoid more money going in Rhinos back pocket.
30 de dezembro de 2019
Avaliação não solicitada
Very late however did well by giving me…
Very late however did well by giving me a free top
6 de dezembro de 2019
Avaliação não solicitada
Super thanks
5 de dezembro de 2019
Avaliação não solicitada
Love my kit.
Had to wait a bit longer than originally stated for my order, the customer service team kindly explained there was a slight delay due to the amount of orders they had received. This is understand due to the amount of detail and time that goes into decorating one university kit item. At the end of the day there are worse things going on in the world than a slight delay to my university order. It has now arrived and I love it. Thank you.
5 de dezembro de 2019
Avaliação não solicitada
Had to wait 6 weeks for my order and…
Had to wait 6 weeks for my order and didn’t receive any notification as to why my order was late
5 de dezembro de 2019
Avaliação não solicitada
Poor customer service
Poor customer service. Nearly 7 weeks for an order to arrive
4 de dezembro de 2019
Avaliação não solicitada
This company are awful
This company are awful! Don’t get me wrong, MOST of the kit they produce is amazing but some of it just feels horrendously tacky! And they have THE WORST customer service system ever!
I was told my order would arrive within 4 weeks but it took 6 and I didn’t get a single reply to any of my emails to Rhino PLUS now that it has arrived I’m missing items anyway! Most ridiculously overpriced and useless company I’ve ever had to deal with, STAY FAR FAR AWAY
21 de novembro de 2019
Avaliação não solicitada
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