Ich bin erst seit kurzem bei Richard Casino und bin ehrlich gesagt positiv überrascht. Habe meine erste Auszahlung beantragt und alles lief reibungslos.Verifiziert innerhalb von 2-3 std und Auszahlun... Ver mais
A empresa respondeu
Richard Casino
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Veja o que dizem as avaliações
Eines der besten Casinos in denen ich bisher gespielt habe. Alle die hier schlecht bewertet haben sollten sich vor dem Einzahlen/Spielen mal sorgfältig die Geschäfts-und Bonusbedingungen durchlesen, i... Ver mais
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Ich hatte ja bereits eine schlechte Bewertung abgegeben. Nachdem nach über 3 Wochen die Verifizierung dann mit unzähligen Diskussionen beendet werden konnte, hab ich die erneute Auszahlung beantrag... Ver mais
A empresa respondeu
Das mieseste Casino und Management aller Zeiten. Das Konto was gerade wiedereröffnet wurde, hat das Casino nach einem Gewinn 24 Stunden später ohne Angabe nach Gründen über Nacht geschlossen. Nach... Ver mais
A empresa respondeu
Detalhes da empresa
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Violação das diretrizes
Great staff
Great staff , quick to respond, no issues with payments , good bonuses . Highly recommend
23 de abril de 2026
Avaliação não solicitada
Resposta da Richard Casino
Dear Dimo,
Appreciate you taking the time to share your experience.
Fast support and smooth payments are priorities for us, so it’s good to see that reflected here.
Bonuses are designed to add value, and we’re happy they worked well for you.
Thanks again for the recommendation.
Best regards,
Richard Casino Team
Excellent site
Excellent site, big wins and withdrawals are instant
23 de abril de 2026
Avaliação não solicitada
Resposta da Richard Casino
Dear Troy,
Great to hear you're enjoying the site.
Keeping payouts fast and the experience rewarding is something we really focus on. It’s good that it’s working well for you.
Best regards,
Richard Casino Team
Great experience great casino online…
Great experience great casino online very helpful staff members that have great communication
22 de abril de 2026
Avaliação não solicitada
Resposta da Richard Casino
Dear Thomas,
Thanks for sharing this.
It’s really nice to hear that you had such a positive experience with our team. Knowing that the staff communicated well and made a helpful impression means a lot to us.
We work hard to keep the atmosphere friendly and the service responsive, so your words are genuinely appreciated.
Best regards,
Richard Casino Team
If you value your time and sanity avoid…
If you value your time and sanity avoid this.
Delay tactics and bonuses promised never to be seen.
I was so frustrated and angry but what can you do … nothing but walk away
Reply to Richard’s casino
I received and played bonuses all of sudden you claim they can’t be played even though I haven’t changed a thing.
To add you offer bonuses then come to this conclusion I cannot received them
Next day your support staff offer same bonus again
3rd day they still offering me the same bonus you claim I can’t receive !!!
So def misleading and waisting my time and money!! You guys are so disorganised and frankly scamming people
20 de abril de 2026
Avaliação não solicitada
Resposta da Richard Casino
Dear Ingrid,
Appreciate you taking the time to share this.
We operate in line with established regulatory standards, and all processes — including timing and account-related actions — follow defined procedures rather than arbitrary decisions.
Regarding promotions, each offer is subject to specific conditions and eligibility criteria. At the same time, if something didn’t apply as expected or a bonus was not received, this is something that can be reviewed — as it’s important for us that offers are delivered correctly.
If you’re open to it, we’d be happy to take a closer look at your case and provide clarity.
Kind regards,
Richard Casino Team
This casino sent me promotions so I…
This casino sent me promotions so I paid for one only to be told I cancelled it witch I didn't so I asked about it then another person said I used them when I didn't I didn't even get to activate the bonus so I ask for help and was told to bad if u want another bonus deposit more money I'm not rich I go on there hopping to win something not to be scammed and robbed and called a fool and a lier they said to bad there's nothing they can do what kid of casino dose that advertise something and can't nothing if something goes wrong all they had to say was I know how u feel but make another deposit great people
17 de abril de 2026
Avaliação não solicitada
Resposta da Richard Casino
Dear Michael,
Thank you for sharing your experience.
Situations with bonuses can sometimes depend on how they were activated, cancelled, or applied within the account, including cases where this may happen unintentionally. All bonus actions are reflected within the system and follow the applicable terms.
Your case can be reviewed again to ensure everything was handled correctly.
Please reach out to our support team so we can take a closer look and provide you with a clear explanation.
Kind regards,
Richard Casino Team
Great online casino
Great online casino! Definitely one of the best on the internet!
18 de abril de 2026
Avaliação não solicitada
Resposta da Richard Casino
Dear Olivia,
Good to see your feedback.
We aim to keep the experience straightforward and enjoyable.
Thanks for your kind words.
Best regards,
Richard Casino Team
I have been using Richard casino for a…
I have been using Richard casino for a while now and they are a great and trusted casino in Australia I haven't had any problem with them the support team are quick and a bit variety of slots they also offer live tables aswell. Give them a go you won't be disappointed
17 de abril de 2026
Avaliação não solicitada
Resposta da Richard Casino
Dear Zac,
It's great to hear from a standing player.
We appreciate you highlighting the service and our game selection. Maintaining that trust is important to everyone here.
Thanks for the recommendation.
Best regards,
Richard Casino Team
Love this site
18 de abril de 2026
Avaliação não solicitada
Resposta da Richard Casino
Dear Jason,
Thanks for the feedback and the four stars.
We're happy to know you enjoy the site.
We'll keep working to provide a good experience for all players.
Best regards,
Richard Casino Team
Solid service
Solid service, fast replies. Great overall experience.
16 de abril de 2026
Avaliação não solicitada
Resposta da Richard Casino
Dear Customer,
Great to hear you had a solid experience.
Fast, helpful service is something we always aim for.
Thanks for letting us know.
Kind regards,
Richard Casino Team
I enjoy Richard Casino
I enjoy Richard Casino. The staff are friendly and very helpful with enquiries. I would Happily recommend Richard Casino to anyone who would like the experience of a friendly Casino
16 de abril de 2026
Avaliação não solicitada
Resposta da Richard Casino
Dear Annette,
Thank you for your kind words.
Hearing that our team made your experience a positive one means a lot. That's the experience we strive for every day.
It's great to know you feel confident recommending us.
Warm regards,
Richard Casino Team
Schnelle ein und Auszahlung alles ohne…
Schnelle ein und Auszahlung alles ohne Probleme und viel tam tam
13 de abril de 2026
Avaliação não solicitada
Resposta da Richard Casino
Guten Tag, Matthias,
Schön, Ihre Bewertung zu sehen.
Effiziente Transaktionen sind ein wesentlicher Bestandteil unseres Serviceangebots. Wir freuen uns, dass sich dies in Ihrer Erfahrung widerspiegelt.
Wir hoffen, dass Ihnen die angebotenen Spiele gefallen.
Mit freundlichen Grüßen,
das Richard Casino Team
Great wagering amazing team super…
Great wagering amazing team super helpful my number 1 platform
5 de abril de 2026
Avaliação não solicitada
Resposta da Richard Casino
Dear Simone,
Thanks for your feedback and for choosing us as your go-to platform.
It's encouraging to know that our team's support approach is making a real difference for you. We focus on keeping both the gaming experience and assistance quality at levels that earn that top spot with our players.
Warm regards,
Richard Casino Team
Resposta da Richard Casino
Dear Wilfred,
Appreciate you sharing this experience with us.
Slots are definitely a popular choice and it's good to know you're finding what works for you here. We keep our selection updated to maintain that enjoyment level.
Kind regards,
Richard Casino Team
The worst experience I ever had was…
The worst experience I ever had was with this casino.I make a deposit of 200€ after I sent all the original documents and they rejected my documents every time . They sent me a email and told me that my bank statement it’s edited…they looking for a reason to don’t verify my account and they refuse to give my deposit back… they ignore me when I told them to send my deposit back …anyway don’t play at this scam casino !!! They are scammers !!!
10 de abril de 2026
Avaliação não solicitada
Resposta da Richard Casino
Dear Daniel,
We’ve taken note of your concerns.
Documents are not declined without reason. There are specific regulatory requirements that all submitted files must meet, and any discrepancies can lead to rejection. These checks are applied consistently and are not discretionary.
We do not withhold funds without basis or engage in the practices you describe. If there are any outstanding questions regarding your case, we remain open to reviewing it in detail.
Please contact our support team so the situation can be clarified and resolved.
Kind regards,
Richard Casino Team
Great experience
The online casino black jack is a fun, joyful experience thanks to to the lovely hosts. The online gaming is great, alot of different games to play. Overall a fun experience
9 de abril de 2026
Avaliação não solicitada
Resposta da Richard Casino
Dear Joseph,
Thanks for sharing your feedback with us.
It's encouraging to hear that our live dealers are creating such a welcoming atmosphere at the tables. The variety across our gaming library seems to be hitting the mark for you, which is exactly what we aim for when curating our selection.
Best regards,
Richard Casino Team
Great variety of slots to play
Great variety of slots to play. Free spins or bonus $$ when making a deposit. Withdrawal process is simple and complete in just 1-3 business days. Easy to navigate app.
Great overall experience
9 de abril de 2026
Avaliação não solicitada
Resposta da Richard Casino
Dear Kati,
Thanks for taking the time to leave this detailed feedback. It's great to see you're enjoying the gaming library and finding value in the deposit incentives we offer.
Sounds like our payment system is working as intended for you, and the platform navigation is smooth. We'll keep focusing on maintaining these standards while looking for ways to enhance things further.
Kind regards,
Richard Casino Team
My honest opinion.
Quick and easy deposit and withdrawals. Also was smooth setting account up. Another reason for my 5 stars is that customer care service providers. Are always very polite and helpful with any issues or questions.
8 de abril de 2026
Avaliação não solicitada
Resposta da Richard Casino
Dear Latoya,
Thanks for taking the time to share this feedback.
It's encouraging to know that both our payment processes and account setup met your expectations without any hassles. Your experience with our support team is particularly valuable to hear - having helpful staff available when needed makes a real difference.
Best regards,
Richard Casino Team
Resposta da Richard Casino
Dear Nate,
Good to see you're enjoying the games. We keep working on bringing quality entertainment to our players.
Best regards,
Richard Casino Team
Great casino
Great casino, quick easy deposit and withdrawal.
8 de abril de 2026
Avaliação não solicitada
Resposta da Richard Casino
Dear Kristy,
Thanks for sharing this.
Good to hear the payment process worked smoothly for you. We keep things straightforward so players can focus on what matters.
Kind regards,
Richard Casino Team
Reliable good customer service
6 de abril de 2026
Avaliação não solicitada
Resposta da Richard Casino
Dear Hang,
Thank you for taking the time to share your positive feedback with us.
We're delighted to hear that you've had a reliable experience with our customer service team.
Providing excellent support to our players is something we take great pride in, and it's wonderful to know that our team has met your expectations. Your experience reflects our commitment to maintaining high standards of service across all interactions.
We look forward to continuing to provide you with the same quality experience in the future.
Kind regards,
Richard Casino Team
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Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
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