Richardson & Starling Avaliações 

271
•
O TrustScore é 4.5 de um total de 5

4,5

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

George Buchanan and Josh Jones renewed my joists and floorboards in my kitchen replaced damp plasterboard and plastered the walls. They were very professional, efficient and very hard workers. The job... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Paul and Darren came to my home and undertook damp proof work in my home. There were work was of a very high standard and they treated me with absolute kindness and respect.

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

From the initial enquiry call to R.S. With Danielle regarding what we needed & an appointment secured the next day from Marie with details of the Surveyor Craig Davidson attending our property was... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

This was a breath of fresh air we previously had a company Park Home Scotland who were cowboys (Avoid) trying to just rip people off. Booked a survey With Richardson &Starling and surveyor Jack Cow... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Empresa de impermeabilização

Escrito pela empresa

As a company, we have built up an enormous store of knowledge on the causes of property decay and the best ways of stopping the rot and restoring the building. But it doesn't stop there. Our team of surveyors and technicians are always on the look-out for cutting edge industry-led initiatives to ensure that we can offer you the very best solutions to damp and condensation, wood rot, infestations and basement waterproofing. We give an honest appraisal and specify a minimum targeted treatment to deal with the problem and deliver value for money repairs. Being the property maintenance division of one of Scotland’s largest building contractors, we are able to see a property restoration through from start to finish. Once we have identified and repaired the fabric of your building, our sister companies can continue the restoration. When Richardson & Starling hand the building back to you, there will be nothing left to do except move in. We are also a founding member of the Property Care Association and are endorsed by the Government Trustmark scheme. Richardson & Starling has experience working across all sectors and have refurbished properties as diverse as office blocks and industrial units, granite villas and Victorian terrace housing. From restoring historic council buildings to ancient castles, you can rest assured that we have all the skills and knowledge to restore your building to its former glory. Branches across Scotland and the North of England: Glasgow, Edinburgh, Aberdeen, Stirling, Dumfries, Kirkcaldy, Carlisle, Dundee, Ayr, Lanark, Perth, Oban and Hawick.


Informações de contato

4,5

Excelente

O TrustScore é 4.5 de um total de 5

271 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Respondeu a 100% das avaliações negativas

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4,5

Todas as avaliações

(271)

25 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Peace of mind

Having been approached by a company which basically told me my roof space was falling apart & I needed immediate remedial action to halt this, at a cost of some £7000, I sought an independent review. I contacted Richardson & Starling & after paying a survey fee a surveyor called round to do an inspection of the roof space. However he inspected other areas of my house & also viewed a neighbour's roof to form a full picture of what was the likely cause of my problem. He advised that while I do have some mould it is nothing serious & gave me a few workable suggestions to stop things getting any worse. The only thing he did suggest which would cost any further outlay was the installation of an extractor fan. A matter of some £200 rather than £7000 but it is the peace of mind that the roof isn't about to collapse that is the most important thing. I felt that Mr Niven, the surveyor, was very professional & most helpful throughout the inspection. If anyone is seeking independent advice about any construction issues in their house I would certainly recommend Starling & Richardson.

11 de abril de 2023
Avaliação não solicitada
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Resposta da Richardson & Starling

Thank you for your positive review Andy, we appreciate you taking the time to leave feedback on your experience with us.

Avaliado com 5 de um total de 5 estrelas

Life is full of problems but one has…

Life is full of problems but one has now been sorted by Evan from Richard and Starling. The van arrived with the company logo, so no doubt what he had come to do. After he introduced himself, he went through the work he was going to do. We had a pleasant chat while he brought in his tools and put down carpet protector in the hall way. Once he had is mask on the door was closed and I left him to make as much noise as he wanted while I enjoyed the sunshine in my garden. He showed me the wall stripped of old plaster and after put up the barrier. He tied-up, and took all the rubbish away. The next day the plaster arrived cover up all his good work.

19 de abril de 2023
Avaliação não solicitada
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Resposta da Richardson & Starling

Thank you for the review Alan. We're thrilled to hear you are happy with the work carried out by Evan; we'll pass on your comments to them. We look forward to working with you in the future.

Avaliado com 5 de um total de 5 estrelas

Plasterer Wullie and joiner Johnny

Plasterer Wullie and joiner Johnny,
I can’t praise you enough for your professionalism, work ethic and great manners,
Even although it was a tough job in my kitchen and bedroom, nothing was a problem, even tidying up and protecting my newly laid carpets, mission completed on time, we’ll done guys, your company should be honoured to have you working for them, North Lanarkshire council gave you the contract and should take advice from you on how to provide an excellent service
Thank you

19 de abril de 2023
Avaliação não solicitada
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Resposta da Richardson & Starling

Thank you for your review Arlene. It's great to hear you are happy with the job carried out by Wullie and Johnny and we'll pass on your comments to them. We look forward to working with you in the future.

Avaliado com 5 de um total de 5 estrelas

Repair works carried out.

I had David, Lewis & Josh out to tackle a mould problem in 2 walls. Great bunch of guys who were tidy and efficient in their work. Even helped me move my furniture back and put back up blinds etc when finished. Couldn’t fault them. Would definitely have them back if ever I needed works carried out again. A great asset to the company.

14 de abril de 2023
Avaliação não solicitada
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Resposta da Richardson & Starling

Thank you for the review, Emma. It's great to hear you are happy with the work carried out by David, Josh and Lewis and we'll pass on your comments to them! We look forward to working with you in the future.

Avaliado com 5 de um total de 5 estrelas

Steven and Jack were absolutely…

Steven and Jack were absolutely fantastic at the work they carried out within my house, communicated well and also tidied up behind themselves. Highly recommend them!

21 de março de 2023
Avaliação não solicitada
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Resposta da Richardson & Starling

Thanks for your review Katy. We appreciate you taking the time to leave feedback on your experience and we'll pass on your comments to Steven and Jack.

Avaliado com 5 de um total de 5 estrelas

Richard and starling

Had Richard and starling out doing damp work on my property boys very professional job done very well and they done a great job tidying up all the mess thanks for all your hard work David josh and Lewis fab job

13 de março de 2023
Avaliação não solicitada
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Resposta da Richardson & Starling

Thank you for the review Carrie. It's great to hear you are happy with the work carried out by David, Josh and Lewis and we'll pass on your comments to them! We look forward to working with you in the future.

Avaliado com 1 de um total de 5 estrelas

Never returned my calls. Only interested in making a sale. Avoid.

We purchased an (expensive) Envirovent positive input ventilation system from this company around 2014. It's a great system and keeps the house air fresh (although it does cool the house down quite a bit overnight) This requires periodic replacement of the filter. We've never had a problem getting service until this year. Over the past 2 months, I have called at least 3 times to arrange replacement filter this time around, and we have *never* received a call back. We never get put through to a specialist. When querying reception, we get lip service "the surveyor is busy".

The third and final time, I also called to arrange a damp survey for my parent's house. No call back on either. They've lost that business - it's a big job (unfortunately for my parents) - because Wise Property were way more responsive and way more professional. I would definitely recommend Wise Property over Richardson and Starling.

And on this third time, I suggested we may be interested in purchasing a new updated Envirovent system. Wow I got a call back on this, asap. And when I said I wanted to think about filter replacement and I'd need a discussion on the new system's features, I was again told someone would call me back and of course, no-one did. Clearly a bunch of cowboys looking for a quick sale with no interest in after-sales service for a long time customer.

I will be writing to Envirovent to advise them to drop this company as a distributor and services partner. What a bunch of cowboys,

27 de fevereiro de 2023
Avaliação não solicitada
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Resposta da Richardson & Starling

Mr Speirs, thank you for raising your concerns to us, our surveyor has tried to call you to discuss the matter and resolve this directly with you.

Please do not hesitate to contact us at glasgow@woodrot.com to discuss this further.

Avaliado com 5 de um total de 5 estrelas

Workers did excellent job

3 de março de 2023
Avaliação não solicitada
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Resposta da Richardson & Starling

Thank you for the review Laura, we appreciate you taking the time to leave feedback on your experience with Richardson & Starling.

Avaliado com 5 de um total de 5 estrelas

Had Kev L and Aaron W from Stirling…

Had Kev L and Aaron W from Stirling branch out doing some work at my house. Both very helpful and done a great job, very tidy afterwards too! Big thank you to them!

22 de fevereiro de 2023
Avaliação não solicitada
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Resposta da Richardson & Starling

Thank you for your review Charlene, we're glad to hear that Kev and Aaron were able to help and will pass on your comments to them. We look forward to working with you in the future.

Avaliado com 5 de um total de 5 estrelas

Excellent work done. Would highly recommend.

Stirling Branch.
Excellent work done in the kitchen. Floor was replaced. Guys kept me informed about what was being done.
Workers were very professional...knew their job.
No mess as it was all tidied up before they finished.
I would recommend this company.
The workers were Aaron N, Daniel P and Kris.

15 de fevereiro de 2023
Avaliação não solicitada
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Resposta da Richardson & Starling

Thank you for taking the time to leave feedback on your experience with us. It's great to hear you are happy with the job carried out by Aaron, Daniel and Kris and we'll pass on your comments to them.

Avaliado com 5 de um total de 5 estrelas

They came on time.got rep called…jimc

They came on time.got rep called forrest.couldnt meet a better rep.he went straight to problem cupboard, we had mould in it.done all the tests.explained the problem in a way we understood. No gibberish. Found out problem wasn't bad as I thought.ty

10 de fevereiro de 2023
Avaliação não solicitada
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Resposta da Richardson & Starling

Thank you for the review James. We're pleased to hear you are happy with the job carried out by Forrest and will pass on your comments.

Avaliado com 1 de um total de 5 estrelas

Not interested!

Asked for someone to come and check our property for damp as we discovered mould in bedroom. Had one email asking for additional information but nothing after that. Obviously not enough money in it for them.
Since this post I have received an email and phone call from Paige at Richardson and Starling to say they did not receive my email (lost in the ether). They have offered to investigate my issue and will put this experience down to our mistaken belief that technology is infallible.

3 de fevereiro de 2023
Avaliação não solicitada
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Resposta da Richardson & Starling

Mr Jasiczak, please call our office to arrange your survey. Our survey controllers will be happy to assist you.

Avaliado com 5 de um total de 5 estrelas

Daniel p

Daniel p, grant a ,aaron n ,mark f . Fantastic workers and every helpfull

3 de fevereiro de 2023
Avaliação não solicitada
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Resposta da Richardson & Starling

Thanks for the review James, we appreciate you taking the time to leave us feedback, we'll pass on your comments to Daniel, Grant, Aaron and Mark.

Avaliado com 5 de um total de 5 estrelas

Stirling Branch

Just want to say a big thank you to all the guys from richardson and starling, and specially to Daniel P , Grant A and John S. My Mum's house had major work done, the guys were very professional, and courteous, they explained everything that was going to be getting done, thanks again guys.

26 de janeiro de 2023
Avaliação não solicitada
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Resposta da Richardson & Starling

Thank you for the review Colin, we appreciate you taking the time to give feedback on your experience with us and we'll pass on your comments to Daniel, Grant and John.

Avaliado com 5 de um total de 5 estrelas

Mrs Murray Bellshill

Brilliant very clean and tidy Darren and Stevie did excellent job

24 de janeiro de 2023
Avaliação não solicitada
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Resposta da Richardson & Starling

Thanks for the review. It's great to hear you are happy with the job Darren and Stevie carried out. We look forward to working with you in the future.

Avaliado com 5 de um total de 5 estrelas

Great work

Great team , polite , friendly, clean and more importantly done a great job would definitely recommend

20 de janeiro de 2023
Avaliação não solicitada
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Resposta da Richardson & Starling

Thanks for the review Ruth. We appreciate you taking the time to leave feedback on your experience with Richardson & Starling and look forward to working with you in the future.

Avaliado com 5 de um total de 5 estrelas

New bathroom

Recently, I had my new bathroom all gutted and replaced . Jim James n Ross has done an amazing job
They are a good bunch of hard-working guys.
Thanks again x

9 de janeiro de 2023
Avaliação não solicitada
logotipo da Richardson & Starling

Resposta da Richardson & Starling

Thanks for the review Annie, it's great to hear you are happy with the job that Jim, James and Ross carried out, we'll pass on your comments to them.

Avaliado com 5 de um total de 5 estrelas

Professionals!

Had to have a new kitchen floor done due to Wood rot . Richardson & Starling, Steven and Jack did and top-notch job very friendly, Professional clean job. Thanks!

18 de janeiro de 2023
Avaliação não solicitada
logotipo da Richardson & Starling

Resposta da Richardson & Starling

Thanks for your review, Dave. We'll pass on your comments to Steven and Jack - it's great to hear you are happy with their work, and we look forward to working with you in the future

Avaliado com 5 de um total de 5 estrelas

Brandon & Brian done a amazing job in…

Brandon & Brian done a amazing job in fixing the dampness in one of my rooms, cleaned up every day when they finished went above and beyond to make there customer happy

12 de janeiro de 2023
Avaliação não solicitada
logotipo da Richardson & Starling

Resposta da Richardson & Starling

Thank you for your positive review Jen, we appreciate you taking the time to leave feedback on your experience with us. We'll pass on your comments to Brandon and Brian.

Avaliado com 5 de um total de 5 estrelas

South Ayrshire branch brilliant service!

South Ayrshire branch done work in my council property last week and this week due to bad dampness They done a brilliant job from start to finish and tidied up after the work was completed. They were so friendly, and kept me up to date with the work that was going to be done. I’m so pleased with the results already can feel the difference after the work has been done, thanks guys!

14 de dezembro de 2022
Avaliação não solicitada
logotipo da Richardson & Starling

Resposta da Richardson & Starling

Thanks for the positive review Cherry. It's great to hear you are happy with the work carried out by our team. We look forward to working with you in the future.

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